Hits ?▲ |
Authors |
Title |
Venue |
Year |
Link |
Author keywords |
38 | Charles X. Ling, Tielin Chen, Qiang Yang 0001, Jie Cheng |
Mining Optimal Actions for Profitable CRM. |
ICDM |
2002 |
DBLP DOI BibTeX RDF |
|
34 | Stephanie A. Guerlain, Florence E. Turrentine, David T. Bauer, James Forrest Calland, Reid Adams |
Crew resource management training for surgeons: feasibility and impact. |
Cogn. Technol. Work. |
2008 |
DBLP DOI BibTeX RDF |
Video-based research, Crew resource management, Training, Patient safety, Medical error, Team performance, Operating room |
34 | Diego Magro, Anna Goy |
The business knowledge for customer relationship management: an ontological perspective. |
OBI |
2008 |
DBLP DOI BibTeX RDF |
customer relationship, management, enterprise ontology |
34 | Márcia Ito, José Sidnei C. Martini, Lúcia C. Iochida |
CPRM: a chronic patient's management model based on the concepts of customer's relationship. |
SAC |
2008 |
DBLP DOI BibTeX RDF |
outpatient monitoring, telemedicine, chronic disease |
34 | Holger Schackmann, Horst Lichter |
Comparison of Process Quality Characteristics Based on Change Request Data. |
IWSM/Metrikon/Mensura |
2008 |
DBLP DOI BibTeX RDF |
Change Request Management, Metric Specification, Software Measurement Design, Process Metrics, Measurement Tool |
34 | Yanshan Xiao, Bo Liu 0002, Dan Luo 0001, Longbing Cao |
Multi-agent System for Custom Relationship Management with SVMs Tool. |
KES-AMSTA |
2008 |
DBLP DOI BibTeX RDF |
|
34 | Yun Chen, Guozheng Zhang, Dengfeng Hu, Shanshan Wang |
Customer Segmentation in Customer Relationship Management Based on Data Mining. |
PROLAMAT |
2006 |
DBLP DOI BibTeX RDF |
Data Mining, Customer Relationship Management, Customer Value, Customer Segmentation |
34 | Nabil R. Adam, Vijay Atluri, Soon Ae Chun, Francisco J. Artigas, Irfan Bora, Bob Ceberio |
Constituent-centric municipal government coalition portal. |
DG.O |
2006 |
DBLP DOI BibTeX RDF |
|
34 | Hong Lin, Chunsheng Yang |
Specification of Multi-Agent Systems in the Gamma Language. |
CCECE |
2006 |
DBLP DOI BibTeX RDF |
|
34 | Alan L. Rector, Jeremy Rogers |
Ontological and Practical Issues in Using a Description Logic to Represent Medical Concept Systems: Experience from GALEN. |
Reasoning Web |
2006 |
DBLP DOI BibTeX RDF |
|
34 | Chi-I Hsu, Chaochang Chiu, Pei-Lun Hsu |
A Constraint-Based Optimization Mechanism for Patient Satisfaction. |
KES |
2004 |
DBLP DOI BibTeX RDF |
|
34 | Carl-Erik Wikström |
A Case Study of Emergent and Intentional Organizational Change: Some Implications for Customer Relationship Management Success. |
HICSS |
2004 |
DBLP DOI BibTeX RDF |
|
34 | Adrian Büren, Ragnar Schierholz, Lutz M. Kolbe, Walter Brenner |
Customer Knowledge Management - Improving Performance of Customer Relationship Management with Knowledge Management. |
HICSS |
2004 |
DBLP DOI BibTeX RDF |
|
34 | Hong Lin, Chunsheng Yang |
Chemical Reaction Metaphor in Distributed Learning Environments. |
IEA/AIE |
2004 |
DBLP DOI BibTeX RDF |
e-learning, program specification, very high-level languages, Agent-oriented modeling |
34 | Maximilian Teltzrow, Sören Preibusch, Bettina Berendt |
SIMT -- A Privacy Preserving Web Metrics Tool. |
CEC |
2004 |
DBLP DOI BibTeX RDF |
|
33 | |
CRM Customer Value Based on Data Mining. |
WKDD |
2010 |
DBLP DOI BibTeX RDF |
Data Mining, CRM, Customer Value |
33 | |
The Implementation of CRM in City Commercial Banks. |
IFITA (3) |
2009 |
DBLP DOI BibTeX RDF |
city commercial bank, application, CRM |
33 | Hua Jiang, Zhenxing Cui |
Optimization of Data Mining in CRM Based on Rough Set Theory. |
IFITA (3) |
2009 |
DBLP DOI BibTeX RDF |
Data Mining, optimization, CRM, Rough Set Theory |
33 | Hua Jiang, Zhenxing Cui |
Study on Tourism CRM Based on Fuzzy Evaluation. |
FSKD (6) |
2009 |
DBLP DOI BibTeX RDF |
Evaluation, CRM, Tourism, Fuzzy Theory |
31 | Seth J. Kinnett, Saeed Abooleet |
When Blockchain Meets CRM: An Evaluation of Enterprise CRM Vendor Blockchain Capabilities. |
AMCIS |
2022 |
DBLP BibTeX RDF |
|
31 | Georgios Lampropoulos 0001, Kerstin V. Siakas, Julio A. N. Viana, Olaf Reinhold |
Artificial Intelligence, Blockchain, Big Data Analytics, Machine Learning and Data Mining in Traditional CRM and Social CRM: A Critical Review. |
WI/IAT |
2022 |
DBLP DOI BibTeX RDF |
|
31 | Dalwoo Nam, Junyeong Lee, Heeseok Lee |
Business analytics use in CRM: A nomological net from IT competence to CRM performance. |
Int. J. Inf. Manag. |
2019 |
DBLP DOI BibTeX RDF |
|
31 | Víctor Wilfredo Bohórquez López, Edwin Huaynate, Christiam Mendez |
Uso de CRM Social para mejorar Campañas de Marketing Dirigido en Sector Minorista - Use of Social CRM to improve Targeted Marketing Campaigns in the Retail Sector. |
AMCIS |
2018 |
DBLP BibTeX RDF |
|
31 | Heini Sisko Maarit Lipiäinen |
CRM in the digital age: implementation of CRM in three contemporary B2B firms. |
J. Syst. Inf. Technol. |
2015 |
DBLP DOI BibTeX RDF |
|
31 | Abbas Al-Refaie, Mohammad D. Al-Tahat, Nour Bata |
CRM/e-CRM Effects on Banks Performance and Customer-Bank Relationship Quality. |
Int. J. Enterp. Inf. Syst. |
2014 |
DBLP DOI BibTeX RDF |
|
31 | Meyliana, Eko Kuswardono Budiardjo |
The Comparison of CRM Model: a Baseline to Create Enterprise Architecture for Social CRM. |
DaEng |
2013 |
DBLP DOI BibTeX RDF |
|
31 | Nicola Amico, Paola Ronzino, Achille Felicetti, Franco Niccolucci |
Quality management of 3D cultural heritage replicas with CIDOC-CRM. |
CRMEX@TPDL |
2013 |
DBLP BibTeX RDF |
|
31 | Douglas Tudhope, Ceri Binding, Keith May |
Pattern based mapping and extraction via the CRM(-EH). |
CRMEX@TPDL |
2013 |
DBLP BibTeX RDF |
|
31 | Douglas Tudhope, Ceri Binding |
Mapping patterns for CIDOC CRM. |
CRMEX@TPDL |
2013 |
DBLP BibTeX RDF |
|
31 | Achille Felicetti, Tiziana Scarselli, Maria Letizia Mancinelli, Franco Niccolucci |
Mapping ICCD archaeological data to CIDOC-CRM: the RA Schema. |
CRMEX@TPDL |
2013 |
DBLP BibTeX RDF |
|
31 | Martin Scholz |
A Mapping of CIDOC CRM Events to German Wordnet for Event Detection in Texts. |
CRMEX@TPDL |
2013 |
DBLP BibTeX RDF |
|
31 | Steffen Hennicke |
Representation of Archival User Needs using CIDOC CRM. |
CRMEX@TPDL |
2013 |
DBLP BibTeX RDF |
|
31 | Vladimir Alexiev, Dimitar Manov, Jana Parvanova, Svetoslav Petrov |
Large-scale Reasoning with a Complex Cultural Heritage Ontology (CIDOC CRM). |
CRMEX@TPDL |
2013 |
DBLP BibTeX RDF |
|
31 | Paola Ronzino, Nicola Amico, Achille Felicetti, Franco Niccolucci |
European standards for the documentation of historic buildings and their relationship with CIDOC-CRM. |
CRMEX@TPDL |
2013 |
DBLP BibTeX RDF |
|
31 | Katerina Tzompanaki, Martin Doerr, Maria Theodoridou, Irini Fundulaki |
Reasoning based on property propagation on CIDOC-CRM and CRMdig based repositories. |
CRMEX@TPDL |
2013 |
DBLP BibTeX RDF |
|
31 | Liang Li, Ji-Ye Mao |
The effect of CRM use on internal sales management control: An alternative mechanism to realize CRM benefits. |
Inf. Manag. |
2012 |
DBLP DOI BibTeX RDF |
|
31 | Vishal Bhatnagar, Jayanthi Ranjan |
Time to implement data mining in insurance firms for effective CRM and CRM analytics. |
Int. J. Netw. Virtual Organisations |
2011 |
DBLP DOI BibTeX RDF |
|
31 | Swati Singh, Sanjeev Kr. Singh |
Creating Value for Businesses by Providing CRM Solutions: A Case of Oracle CRM on Demand. |
ICISTM |
2011 |
DBLP DOI BibTeX RDF |
|
31 | |
Research into the Crucial Factors of Successful Enterprise CRM - A Case of Haier CRM System. |
ICEE |
2010 |
DBLP DOI BibTeX RDF |
|
31 | Seungjeong Yang, Jongtae Rhee |
Study of the wireless/wire integration CRM Gateway for the effective application of Event CRM for small and medium sized enterprises. |
Comput. Ind. Eng. |
2009 |
DBLP DOI BibTeX RDF |
|
31 | Prakash K. Candran |
Analytical CRM: Still the most Important Key for Successful CRM. |
ICDM (Posters and Workshops) |
2007 |
DBLP BibTeX RDF |
|
31 | Matthias Hartel, Rebecca Bulander |
Success Factors of Mobile CRM Projects - An Overview - Description of Objectives and Success Factors of Mobile CRM Projects. |
ICE-B |
2006 |
DBLP BibTeX RDF |
|
31 | Jashen Chen, Russell K. H. Ching |
An Examination of the Effects of CRM Practices on CRM Effectiveness and Business Performance. |
AMCIS |
2005 |
DBLP BibTeX RDF |
|
31 | Juliana Sutanto, Sameer Agarwal, Krishnamurthy S. Raman |
Does CRM System Really Matter?: An Exploratory Study of CRM System in the Hotel Industry in Singapore. |
AMCIS |
2004 |
DBLP BibTeX RDF |
|
31 | Ronald Batenburg, Johan Versendaal |
Business alignment in the CRM domain: predicting CRM performance. |
ECIS |
2004 |
DBLP BibTeX RDF |
|
31 | Marianna Sigala |
Customer relationship management (CRM) evaluation: diffusing crm benefits into business processes. |
ECIS |
2004 |
DBLP BibTeX RDF |
|
31 | Jashen Chen, Russell K. H. Ching, Eldon Y. Li, Yiling Liao |
An Exploratory Study of the Effects of CRM Practices on CRM Effectiveness and Business Performance. |
ICEB |
2004 |
DBLP BibTeX RDF |
|
31 | Michael Bartz |
Umsatz steigern mit CRM und E-CRM. |
HMD Prax. Wirtsch. |
2001 |
DBLP BibTeX RDF |
|
30 | Nizami Cummins |
Integrating E-Commerce and Games. |
Pers. Ubiquitous Comput. |
2002 |
DBLP DOI BibTeX RDF |
Simulation, Context awareness, E-commerce, Interaction design, Games, Narrative, User, Brand, Agency, e-CRM |
29 | Sang-Chan Park, Kwang Hyuk Im, Jong Hwan Suh, Chul Young Kim, Jae Won Kim |
Ubiquitous Customer Relationship Management (uCRM). |
RSKT |
2007 |
DBLP DOI BibTeX RDF |
u-commerce, context data warehouse, context aware, CRM |
29 | Marinos Themistocleous, Zahir Irani, Peter E. D. Love |
Developing E-Government Integrated Infrastructures: A Case Study. |
HICSS |
2005 |
DBLP DOI BibTeX RDF |
e-Government, CRM, EAI |
29 | Satoshi Morinaga, Kenji Yamanishi |
Tracking dynamics of topic trends using a finite mixture model. |
KDD |
2004 |
DBLP DOI BibTeX RDF |
text mining, model selection, CRM, topic analysis |
29 | Jeff Lawyer, Shamsul Chowdhury |
Best Practices in Data Warehousing to Support Business Initiatives and Needs. |
HICSS |
2004 |
DBLP DOI BibTeX RDF |
Data Warehouse, CRM, Business Intelligence |
29 | Xiaolong Zhang, Wenjuan Gong, Yoshihiro Kawamura |
Customer Behavior Pattern Discovering with Web Mining. |
APWeb |
2004 |
DBLP DOI BibTeX RDF |
Data mining, e-commerce, CRM (customer relationship management), business intelligence, web log analysis |
27 | Indrajit Bhattacharya, Shantanu Godbole, Ajay Gupta, Ashish Verma, Jeff Achtermann, Kevin English |
Enabling analysts in managed services for CRM analytics. |
KDD |
2009 |
DBLP DOI BibTeX RDF |
analytics service, text mining |
27 | Divya Sardana, Qing-An Zeng |
Control-Channel-Reuse-Based Multiple-Channel MAC (CRM-MAC) for Ad Hoc Networks. |
CSE (2) |
2009 |
DBLP DOI BibTeX RDF |
|
27 | Chia-Hung Lin, Jen-Shin Hong, Martin Doerr |
Issues in an inference platform for generating deductive knowledge: a case study in cultural heritage digital libraries using the CIDOC CRM. |
Int. J. Digit. Libr. |
2008 |
DBLP DOI BibTeX RDF |
|
27 | Narjes Sharif Razavian, Fattaneh Taghiyareh |
Embedding a Corporate Blogging System in the CRM Solutions. |
ITNG |
2008 |
DBLP DOI BibTeX RDF |
Customer Relationship Management Systems, Information Technology, Corporate blogging |
27 | Song Zi-lin, Zheng Shi-ming, Zhou Ning, Ren Zai-an, Zheng Shi-jun, Dai Rong-rong, Yang Jun-qiang |
The Research about the Application of Data Mining Technology Based on SLIG in the CRM. |
CSSE (4) |
2008 |
DBLP DOI BibTeX RDF |
|
27 | Philipp Nussbaumer, Bernhard Haslhofer |
CIDOC CRM in Action - Experiences and Challenges. |
ECDL |
2007 |
DBLP DOI BibTeX RDF |
|
27 | Ali Imtiaz, Jannicke Baalsrud Hauge, Si Chen |
Collaboration Within The Tool-And-Die Manufacturing Industry Through Open-Source Modular Erp/Crm Systems. |
Virtual Enterprises and Collaborative Networks |
2007 |
DBLP DOI BibTeX RDF |
|
27 | Jyrki Akkanen, Hunor Demeter, Tamás Eppel, Zoltán Ivánfi, Jukka K. Nurminen, Petri Stenman |
Reusing an open source application - practical experiences with a mobile CRM pilot. (PDF / PS) |
OSS |
2007 |
DBLP DOI BibTeX RDF |
|
27 | Anita Prinzie, Dirk Van den Poel |
Exploiting Randomness for Feature Selection in Multinomial Logit: A CRM Cross-Sell Application. |
ICDM |
2006 |
DBLP DOI BibTeX RDF |
|
27 | Petteri Alahuhta, Heli Helaakoski, Alexander Smirnov |
Adoption of Mobile Services in Business Case study of Mobile CRM. |
ICEBE |
2005 |
DBLP DOI BibTeX RDF |
|
27 | Yiming Yang, Qiang Yang 0001, Wei Lu, Sinno Jialin Pan, Rong Pan, Chenhui Lu, Lei Li 0022, Zhenxing Qin |
Preprocessing Time Series Data for Classification with Application to CRM. |
Australian Conference on Artificial Intelligence |
2005 |
DBLP DOI BibTeX RDF |
Classification of time series data for Telecommunications Applications |
27 | Mouna Jegham, Jean-Michel Sahut |
ICT Acceptation: The Case of CRM Project. |
SAINT Workshops |
2004 |
DBLP DOI BibTeX RDF |
|
27 | Tatsuo Oba |
Competency of Set Analysis in CRM Closed Loop Marketing. |
ER |
2001 |
DBLP DOI BibTeX RDF |
|
22 | Mathias Klier |
Metriken zur Bewertung der Datenqualität - Konzeption und praktischer Nutzen. |
Inform. Spektrum |
2008 |
DBLP DOI BibTeX RDF |
|
22 | Yanbo J. Wang, Qin Xin 0001, Frans Coenen |
Mining Efficiently Significant Classification Association Rules. |
Data Mining: Foundations and Practice |
2008 |
DBLP DOI BibTeX RDF |
|
22 | Jianhong Zhou, Xie Yi |
Design of Customer Relationship Management Systems Based on Data Mining. |
ISECS |
2008 |
DBLP DOI BibTeX RDF |
|
22 | Reinhard Jung, Jessica Kochbeck, Annett Nagel |
Student Retention through Customized Service Processes. |
II3E |
2008 |
DBLP DOI BibTeX RDF |
|
22 | Kevin Kok Wai Wong |
Player adaptive entertainment computing. |
DIMEA |
2007 |
DBLP DOI BibTeX RDF |
|
22 | Lars Grammel, Holger Schackmann, Horst Lichter |
BugzillaMetrics: an adaptable tool for evaluating metric specifications on change requests. |
IWPSE |
2007 |
DBLP DOI BibTeX RDF |
change request management, evaluation of change requests, metrics specification, software measurement, process metrics |
22 | Rosemary R. Seva, Alma Maria Jennifer Gutierrez, Henry Been-Lirn Duh |
Culture and Communication in the Philippine Aviation Industry. |
HCI (13) |
2007 |
DBLP DOI BibTeX RDF |
|
22 | Vuk Marojevic, Xavier Revés, Antoni Gelonch |
Cooperative Resource Management in Cognitive Radio. |
ICC |
2007 |
DBLP DOI BibTeX RDF |
|
22 | Dimitrios A. Koutsomitropoulos, George E. Paloukis, Theodore S. Papatheodorou |
Semantic Application Profiles: A Means to Enhance Knowledge Discovery in Domain Metadata Models. |
MTSR |
2007 |
DBLP DOI BibTeX RDF |
|
22 | Melissa Machado, Jonice Oliveira, Jano Moreira de Souza |
Customer Relationship Management in Universities and Research Centres. |
CSCWD |
2007 |
DBLP DOI BibTeX RDF |
|
22 | Zhiwang Zhang, Yong Shi 0001 |
The Characteristic Analysis of Web User Clusters Based on Frequent Browsing Patterns. |
International Conference on Computational Science (2) |
2007 |
DBLP DOI BibTeX RDF |
WUM, FSP, clustering |
22 | Jashen Chen, Russell K. H. Ching |
The Effects of Mobile Customer Relationship Management on Customer Loyalty: Brand Image Does Matter. |
HICSS |
2007 |
DBLP DOI BibTeX RDF |
|
22 | Sarah L. Bond, Niranjan Joshi, Styliani Petroudi, Michael Brady 0001 |
Estimating the Mesorectal Fascia in MRI. |
IPMI |
2007 |
DBLP DOI BibTeX RDF |
|
22 | Andrea Bonomi, Glauco Mantegari, Alessandro Mosca 0001, Matteo Palmonari, Giuseppe Vizzari |
A System Supporting Users of Cultural Resource Management Semantic Portals. |
AI*IA |
2007 |
DBLP DOI BibTeX RDF |
|
22 | Patrick A. S. Sinclair, Paul H. Lewis, Kirk Martinez, Matthew Addis, Gary D. Prideaux |
Semantic web integration of cultural heritage sources. |
WWW |
2006 |
DBLP DOI BibTeX RDF |
ontologies, semantic web, multimedia, interoperability |
22 | Mark Siebert, Pierre Smits, Leo Sauermann, Andreas Dengel 0001 |
Increasing Search Quality with the Semantic Desktop in Proposal Development. |
PAKM |
2006 |
DBLP DOI BibTeX RDF |
|
22 | Tung Wan Cheng, Wan Ling Wang, Shung Kwan Chan |
Three-Tier Multi-Agent Architecture for Asset Management Consultant . |
EEE |
2004 |
DBLP DOI BibTeX RDF |
|
22 | Farzad Shafiei, David Sundaram |
Multi-Enterprise Collaborative Enterprise Resource Planning and Decision Support Systems. |
HICSS |
2004 |
DBLP DOI BibTeX RDF |
|
22 | Pablo J. Garcés, José A. Olivas, Francisco P. Romero 0001 |
Clustered Organized Conceptual Queries in the Internet Using Fuzzy Interrelations. |
AWIC |
2003 |
DBLP DOI BibTeX RDF |
|
22 | Yooncheong Cho, Il Im, Starr Roxanne Hiltz, Jerry Fjermestad |
An Analysis of Online Customer Complaints: Implications for Web Complaint Management. |
HICSS |
2002 |
DBLP DOI BibTeX RDF |
Online Customer Complaints, Complaint Management, Electronic Commerce Customer relationship Management |
22 | Gyeung-Min Kim |
Reengineering Selling Chain in Korean Insurance Industry: Opportunities and Challenges. |
HICSS |
2002 |
DBLP DOI BibTeX RDF |
Selling Chain, Customer Relationship Management, Business Process Reengineering |
22 | Eunsook Jin, Jungmin Seo, Kwangjoon Lee, Ju-Won Song |
Constructing a Data Map of Korea Telecom. |
ER |
2001 |
DBLP DOI BibTeX RDF |
|
22 | I-Jen Chiang, Tsau Young Lin |
Using Rough Sets to Build-up Web-Based One to One Customer Services. |
COMPSAC |
2000 |
DBLP DOI BibTeX RDF |
|
19 | Jens Riegelsberger, Martina Angela Sasse |
Face it - photos don't make a web site trustworthy. |
CHI Extended Abstracts |
2002 |
DBLP DOI BibTeX RDF |
affective cues, trust, e-commerce, e-CRM, social cues |
18 | CaiYing Zhou, LongJun Huang |
The Loss of Consumers' Analysis Model Based on Strong Attributes Restricted Bayesian Classifier. |
MVHI |
2010 |
DBLP DOI BibTeX RDF |
the loss of consumers, SANBC, E-commerce, CRM |
18 | Abdullah S. Al-Mudimigh, Zahid Ullah 0004, Farrukh Saleem, Fahad N. Al-Aboud |
Data Mining for Customer Queries in ERP Model. |
NCM |
2009 |
DBLP DOI BibTeX RDF |
Data Mining, Clustering, CRM, Apriori |
18 | Han-yuh Liu, Shih-yu Fang |
An Approach to Explore Effective Customer-Centric E-government. |
NCM |
2009 |
DBLP DOI BibTeX RDF |
CRM readiness, Taiwan government, e-government |
18 | Chuan-Sheng Zhou |
Research and Design of Autonomic Software Agent Architecture. |
IIH-MSP |
2008 |
DBLP DOI BibTeX RDF |
Agent, Workflow, CRM, Software Bus |
18 | ChingChen Chang, Quincy Wu |
Design and Architecture of a Portable User Agent in SIP Collaboration Systems. |
ICIW |
2008 |
DBLP DOI BibTeX RDF |
Collaboration, SIP, VoIP, ERP, Portable, CRM |
18 | Edward C. Malthouse |
Mining for trigger events with survival analysis. |
Data Min. Knowl. Discov. |
2007 |
DBLP DOI BibTeX RDF |
Trigger events, One-to-one marketing, Time-dependent covariates, CRM, Survival analysis, Customer lifetime value |
18 | Isaac K. Cheng, Neil H. Boyette, Joel Bethea, Vikas Krishna |
A Model and Rule Driven Approach to Service Integration with Eclipse Modeling Framework. |
ICSOC |
2007 |
DBLP DOI BibTeX RDF |
call flow, leverage, rich client, worldwide, internet, XML, UML, SOA, architecture, workflow, integrate, Web, management, IT, logic, reasoning, BPEL, customer, rule, inference, outsource, infrastructure, support, CRM, script, global, enterprise, call center, offshore, thin client, EMF, asset, business transformation, labor |
18 | Naotsune Hosono, Sayuri Gotanda, Hiromitsu Inoue, Yutaka Tomita |
ATM Advertisement and Financial Preferences with Sensory Analysis. |
HCI (4) |
2007 |
DBLP DOI BibTeX RDF |
Human Centred Design (HCD) Sensory Evaluation ATM AIDMA model, Customer Relationship Management (CRM) |
18 | Masahiko Ishino, Naokazu Yamaki, Teruhisa Ichikawa, Tadanori Mizuno |
The Recommendation System Using Mathematical Programming Model. |
KES (3) |
2007 |
DBLP DOI BibTeX RDF |
Data-mining, Recommendation System, Marketing, Analytic Hierarchy Process, CRM, Mathematical Programming, Conjoint Analysis |