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Venues (Conferences, Journals, ...)
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GrowBag graphs for keyword ? (Num. hits/coverage)
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The graphs summarize 23755 occurrences of 8639 keywords
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Results
Found 22562 publication records. Showing 22561 according to the selection in the facets
Hits ?▲ |
Authors |
Title |
Venue |
Year |
Link |
Author keywords |
19 | Adrian-Gabriel Chifu, Florentina Hristea |
Feature selection for spectral clustering: to help or not to help spectral clustering when performing sense discrimination for IR? ![Search on Bibsonomy](Pics/bibsonomy.png) |
Open Comput. Sci. ![In: Open Comput. Sci. 8(1), pp. 218-227, 2018. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
|
19 | Senthil Mani, Neelamadhav Gantayat, Rahul Aralikatte, Monika Gupta 0002, Sampath Dechu, Anush Sankaran, Shreya Khare, Barry Mitchell, Hemamalini Subramanian, Hema Venkatarangan |
Hi, How Can I Help You?: Automating Enterprise IT Support Help Desks. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AAAI ![In: Proceedings of the Thirty-Second AAAI Conference on Artificial Intelligence, (AAAI-18), the 30th innovative Applications of Artificial Intelligence (IAAI-18), and the 8th AAAI Symposium on Educational Advances in Artificial Intelligence (EAAI-18), New Orleans, Louisiana, USA, February 2-7, 2018, pp. 7688-7695, 2018, AAAI Press. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
|
19 | Senthil Mani, Neelamadhav Gantayat, Rahul Aralikatte, Monika Gupta 0002, Sampath Dechu, Anush Sankaran, Shreya Khare, Barry Mitchell, Hemamalini Subramanian, Hema Venkatarangan |
Hi, how can I help you?: Automating enterprise IT support help desks. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CoRR ![In: CoRR abs/1711.02012, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP BibTeX RDF |
|
19 | Sophie Bridgers, Sara Altman, Hyowon Gweon |
How can I help? 24-48-month-olds provide help specific to the cause of others' failed actions. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CogSci ![In: Proceedings of the 39th Annual Meeting of the Cognitive Science Society, CogSci 2017, London, UK, 16-29 July 2017, 2017, cognitivesciencesociety.org, 978-0-9911967-6-0. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP BibTeX RDF |
|
19 | Vincent Aleven, Ido Roll, Bruce M. McLaren, Kenneth R. Koedinger |
Help Helps, But Only So Much: Research on Help Seeking with Intelligent Tutoring Systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Artif. Intell. Educ. ![In: Int. J. Artif. Intell. Educ. 26(1), pp. 205-223, 2016. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
19 | Markus Bajones, Astrid Weiss, Markus Vincze |
Help, Anyone? A User Study For Modeling Robotic Behavior To Mitigate Malfunctions With The Help Of The User. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CoRR ![In: CoRR abs/1606.02547, 2016. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP BibTeX RDF |
|
19 | Nathalie Huet, Ladislav Moták, Jean-Christophe Sakdavong |
Motivation to seek help and help efficiency in students who failed in an initial task. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Comput. Hum. Behav. ![In: Comput. Hum. Behav. 63, pp. 584-593, 2016. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
19 | Ibtissam Zaza |
No One Will Help You if You Won't Help Yourself. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AMCIS ![In: 22nd Americas Conference on Information Systems, AMCIS 2016, San Diego, CA, USA, August 11-14, 2016, 2016, Association for Information Systems, 978-0-9966831-2-8. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP BibTeX RDF |
|
19 | Lisa Graham, Anthony Tang 0001, Carman Neustaedter |
Help Me Help You: Shared Reflection for Personal Data. ![Search on Bibsonomy](Pics/bibsonomy.png) |
GROUP ![In: Proceedings of the 19th International Conference on Supporting Group Work, Sanibel Island, FL, USA, November 13 - 16, 2016, pp. 99-109, 2016, ACM, 978-1-4503-4276-6. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
19 | Vasant Srinivasan, Leila Takayama |
Help Me Please: Robot Politeness Strategies for Soliciting Help From Humans. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CHI ![In: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, San Jose, CA, USA, May 7-12, 2016, pp. 4945-4955, 2016, ACM, 978-1-4503-3362-7. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
19 | Felip Martí Carrillo, Jo Butchart, Sarah Knight, Adam M. Scheinberg, Lisa Wise, Leon Sterling, Chris McCarthy |
"Help me help you": a human-assisted social robot in paediatric rehabilitation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
OZCHI ![In: Proceedings of the 28th Australian Conference on Computer-Human Interaction, OzCHI 2016, Launceston, Tasmania, Australia, November 29 - December 2, 2016, pp. 659-661, 2016, ACM, 978-1-4503-4618-4. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
19 | Minna Puustinen, Josie Bernicot, Olga Volckaert-Legrier, Michael Baker |
Naturally occurring help-seeking exchanges on a homework help forum. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Comput. Educ. ![In: Comput. Educ. 81, pp. 89-101, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
|
19 | John Fritz, Andrea Mocko |
Using FAQs to Help Users Help Themselves. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 2015 ACM Annual Conference on SIGUCCS, St. Petersburg, FL, USA, November 9-13, 2015, pp. 39-42, 2015, ACM, 978-1-4503-3610-9. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
|
19 | Luana Müller, Lucio Polese Cossio, Milene Selbach Silveira |
Won't It Please, Please Help Me? The (Un)availability and (Lack of) Necessity of Help Systems in Mobile Applications. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HCI (27) ![In: HCI International 2014 - Posters' Extended Abstracts - International Conference, HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014. Proceedings, Part II, pp. 632-637, 2014, Springer, 978-3-319-07853-3. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
|
19 | Sven Schmeier, Norbert Reithinger |
A Barrier-Free Platform to Help Elderly People to Help Themselves. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HCI (27) ![In: HCI International 2014 - Posters' Extended Abstracts - International Conference, HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014. Proceedings, Part II, pp. 316-321, 2014, Springer, 978-3-319-07853-3. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
|
19 | Christoph Rensing, Irina Diaconita |
A Q&A System Considering Employees' Willingness to Help Colleagues and to Look for Help in Different Workplace-Related Situations: An Analysis in the Automotive Sector. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICALT ![In: IEEE 14th International Conference on Advanced Learning Technologies, ICALT 2014, Athens, Greece, July 7-10, 2014, pp. 701-705, 2014, IEEE Computer Society, 978-1-4799-4038-7. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
|
19 | Nasim Mahmud, Kris Luyten, Karin Coninx |
"With a Little Help from My Friends": Context Aware Help and Guidance Using the Social Network. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Semantic Hyper/Multimedia Adaptation ![In: Semantic Hyper/Multimedia Adaptation - Schemes and Applications, pp. 251-269, 2013, Springer, 978-3-642-28976-7. The full citation details ...](Pics/full.jpeg) |
2013 |
DBLP DOI BibTeX RDF |
|
19 | Eleni A. Kyza, Yiannis Georgiou, Demetra Hadjichambi, Andreas Hadjichambis |
Teacher Framing, Classroom Collaboration Scripts, and Help-Seeking and Help- Giving Behaviors. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CSCL (1) ![In: 10th International Conference on Computer-Supported Collaborative Learning, CSCL 2013, Conference Proceedings, Volume 1: Full Papers & Symposia, June 15-19, 2013, Madison, WI, USA, pp. 272-279, 2013, International Society of the Learning Sciences, LuLu, Amazon. The full citation details ...](Pics/full.jpeg) |
2013 |
DBLP BibTeX RDF |
|
19 | Alex Groce, Chaoqiang Zhang, Mohammad Amin Alipour, Eric Eide, Yang Chen 0024, John Regehr |
Help, help, i'm being suppressed! The significance of suppressors in software testing. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ISSRE ![In: IEEE 24th International Symposium on Software Reliability Engineering, ISSRE 2013, Pasadena, CA, USA, November 4-7, 2013, pp. 390-399, 2013, IEEE Computer Society, 978-1-4799-2366-3. The full citation details ...](Pics/full.jpeg) |
2013 |
DBLP DOI BibTeX RDF |
|
19 | Elizabeth Sillence, Claire Hardy, Pamela Briggs |
Why don't we trust health websites that help us help each other?: an analysis of online peer-to-peer healthcare. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WebSci ![In: Web Science 2013 (co-located with ECRC), WebSci '13, Paris, France, May 2-4, 2013, pp. 396-404, 2013, ACM, 978-1-4503-1889-1. The full citation details ...](Pics/full.jpeg) |
2013 |
DBLP DOI BibTeX RDF |
|
19 | Tao Zhang, Ilana R. Barnes |
Building better help before we build it: user characteristics' effect on library help design. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGDOC ![In: Proceedings of the 31st ACM international conference on Design of communication, Greenville, NC, USA, September 30 - October 1, 2013, pp. 199-200, 2013, ACM, 978-1-4503-2131-0. The full citation details ...](Pics/full.jpeg) |
2013 |
DBLP DOI BibTeX RDF |
|
19 | Jill Cao, Irwin Kwan, Faezeh Bahmani, Margaret M. Burnett, Scott D. Fleming, Joshua Jordahl, Amber Horvath, Sherry Yang |
End-user programmers in trouble: Can the Idea Garden help them to help themselves? ![Search on Bibsonomy](Pics/bibsonomy.png) |
VL/HCC ![In: 2013 IEEE Symposium on Visual Languages and Human Centric Computing, San Jose, CA, USA, September 15-19, 2013, pp. 151-158, 2013, IEEE Computer Society, 978-1-4799-0369-6. The full citation details ...](Pics/full.jpeg) |
2013 |
DBLP DOI BibTeX RDF |
|
19 | Stephanie Rosenthal, Manuela M. Veloso, Anind K. Dey |
Is Someone in this Office Available to Help Me? - Proactively Seeking Help from Spatially-Situated Humans. ![Search on Bibsonomy](Pics/bibsonomy.png) |
J. Intell. Robotic Syst. ![In: J. Intell. Robotic Syst. 66(1-2), pp. 205-221, 2012. The full citation details ...](Pics/full.jpeg) |
2012 |
DBLP DOI BibTeX RDF |
|
19 | Lijun Song, Tian-Yun Chang |
Do resources of network members help in help seeking? Social capital and health information search. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Soc. Networks ![In: Soc. Networks 34(4), pp. 658-669, 2012. The full citation details ...](Pics/full.jpeg) |
2012 |
DBLP DOI BibTeX RDF |
|
19 | Lon Ingram, Michael Walfish |
Treehouse: Javascript Sandboxes to Help Web Developers Help Themselves. ![Search on Bibsonomy](Pics/bibsonomy.png) |
USENIX Annual Technical Conference ![In: 2012 USENIX Annual Technical Conference, Boston, MA, USA, June 13-15, 2012, pp. 153-164, 2012, USENIX Association. The full citation details ...](Pics/full.jpeg) |
2012 |
DBLP BibTeX RDF |
|
19 | Nicolae Nistor, Silke Schworm, Matthias Werner 0002 |
Help-Seeking in Communities of Practice: Design and Evaluation of a Help System Supporting Knowledge Sharing. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EC-TEL ![In: Towards Ubiquitous Learning - 6th European Conference of Technology Enhanced Learning, EC-TEL 2011, Palermo, Italy, September 20-23, 2011. Proceedings, pp. 471-476, 2011, Springer, 978-3-642-23984-7. The full citation details ...](Pics/full.jpeg) |
2011 |
DBLP DOI BibTeX RDF |
|
19 | Jean-Christophe Sakdavong, Franck Amadieu, Nathalie Huet, Caroline Dupeyrat |
Help Design and Help Use in a Computer based Learning Environment. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CSEDU (1) ![In: CSEDU 2011 - Proceedings of the 3rd International Conference on Computer Supported Education, Volume 1, Noordwijkerhout, Netherlands, 6-8 May, 2011, pp. 304-311, 2011, SciTePress, 978-989-8425-49-2. The full citation details ...](Pics/full.jpeg) |
2011 |
DBLP BibTeX RDF |
|
19 | Ian J. Goodfellow, Nate Koenig, Marius Muja, Caroline Pantofaru, Alexander Sorokin, Leila Takayama |
Help me help you: interfaces for personal robots. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HRI ![In: Proceedings of the 5th ACM/IEEE International Conference on Human Robot Interaction, HRI 2010, Osaka, Japan, March 2-5, 2010, pp. 187-188, 2010, ACM, 978-1-4244-4893-7. The full citation details ...](Pics/full.jpeg) |
2010 |
DBLP DOI BibTeX RDF |
hri, information theory, mobile user interface |
19 | Christopher L. Carr, Patrick J. Bateman, Saral J. Navlakha |
They Call for Help, But Don't Always Listen: The Development of the User-Help Desk Knowledge Application Model. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AMCIS ![In: Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, AMCIS 2008, Toronto, Ontario, Canada, August 14-17, 2008, pp. 387, 2008, Association for Information Systems. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP BibTeX RDF |
|
19 | Tobias Bartholomé, Elmar Stahl, Stephanie Pieschl, Rainer Bromme |
What matters in help-seeking? A study of help effectiveness and learner-related factors. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Comput. Hum. Behav. ![In: Comput. Hum. Behav. 22(1), pp. 113-129, 2006. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
|
19 | Hong (Iris) Xie, Colleen Cool |
Toward a better understanding of help seeking behavior: An evaluation of help mechanisms in two IR systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ASIST ![In: Information Realities: Shaping the Digital Future for All - Proceedings of the 69th ASIS&T Annual Meeting, ASIST 2006, Austin, TX, USA, November 3-8, 2006, pp. 1-16, 2006, Wiley. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
|
19 | Cecily Heiner, Joseph Beck, Jack Mostow |
When do Students Interrupt Help? Effects of Time, Help Type, and Individual Differences. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AIED ![In: Artificial Intelligence in Education - Supporting Learning through Intelligent and Socially Informed Technology, Proceedings of the 12th International Conference on Artificial Intelligence in Education, AIED 2005, July 18-22, 2005, Amsterdam, The Netherlands, pp. 819-826, 2005, IOS Press, 978-1-58603-530-3. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP BibTeX RDF |
|
19 | R. Charles Murray, Kurt VanLehn |
Effects of Dissuading Unnecessary Help Requests While Providing Proactive Help. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AIED ![In: Artificial Intelligence in Education - Supporting Learning through Intelligent and Socially Informed Technology, Proceedings of the 12th International Conference on Artificial Intelligence in Education, AIED 2005, July 18-22, 2005, Amsterdam, The Netherlands, pp. 887-889, 2005, IOS Press, 978-1-58603-530-3. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP BibTeX RDF |
|
19 | Stephanie W. Haas, Laurie Brown, Sheila O. Denn, David Locke, Ben Shneiderman |
Envisioning help resources for the future information ecology: Toward an enriched sense of help. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ASIST ![In: Sparking Synergies: Bringing Research and Practice Together - Proceedings of the 68th ASIS&T Annual Meeting, ASIST 2005, Charlotte, North Carolina, USA, October 28 - November 2, 2005, 2005, Wiley. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
19 | Tobias Bartholomé, Elmar Stahl, Rainer Bromme |
Help-seeking in Interactive Learning Environments: Effectiveness of Help and Learner-related Factors in a Dyadic Setting. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICLS ![In: Embracing Diversity in the Learning Sciences: Proceedings of the 6th International Conference for the Learning Sciences, ICLS 2004, Los Angeles, CA, USA, June 22-26, 2004, 2004, International Society of the Learning Sciences. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP BibTeX RDF |
|
19 | Cynthia A. Burdick |
Teaching Our Customers to Help Themselves: The Resource Desk as the Next Step in the Evolution of the Help Desk Environment. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 28th annual ACM SIGUCCS conference on User services: Building the future, Richmond, Virginia, USA, October 29 - November 1, 2000, pp. 334-335, 2000, ACM, 1-58113-229-8. The full citation details ...](Pics/full.jpeg) |
2000 |
DBLP DOI BibTeX RDF |
|
19 | Neil C. Randall, Isabel Pedersen |
Who Exactly is Trying to Help Us? The Ethos of Help Systems in Popular Computer Applications. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGDOC ![In: The Sixteenth Annual International Conference of Computer Documentation, Scaling The Heights: The Future of Information Technology, September 23-26, 1998, Quebec City, Canada, Proceedings, pp. 63-69, 1998, ACM, 1-58113-004-X. The full citation details ...](Pics/full.jpeg) |
1998 |
DBLP DOI BibTeX RDF |
|
19 | Cécile Paris, Nadine Ozkan, Flor Bonifacio |
Novel Help for On-Line Help. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGDOC ![In: The Sixteenth Annual International Conference of Computer Documentation, Scaling The Heights: The Future of Information Technology, September 23-26, 1998, Quebec City, Canada, Proceedings, pp. 70-79, 1998, ACM, 1-58113-004-X. The full citation details ...](Pics/full.jpeg) |
1998 |
DBLP DOI BibTeX RDF |
|
19 | Richard Beigel, Tirza Hirst |
One Help Bit Doesn't Help. ![Search on Bibsonomy](Pics/bibsonomy.png) |
STOC ![In: Proceedings of the Thirtieth Annual ACM Symposium on the Theory of Computing, Dallas, Texas, USA, May 23-26, 1998, pp. 124-130, 1998, ACM, 0-89791-962-9. The full citation details ...](Pics/full.jpeg) |
1998 |
DBLP DOI BibTeX RDF |
|
19 | Mary C. Twitchell |
Moving from helpless desk to help desk: practical strategies for improving customer service in a multi-function university help desk. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 25th Annual ACM SIGUCCS Conference on User Services: Are you ready? Monterey, California, USA, November 09 - 12, 1997, pp. 303-306, 1997, ACM, 0-89791-990-4. The full citation details ...](Pics/full.jpeg) |
1997 |
DBLP DOI BibTeX RDF |
|
19 | Carol L. Smith |
Building a help desk from scratch, with no staff, no equipment and no money: molding novice student consultants into seasoned help desk operators. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 24th Annual ACM SIGUCCS Conference on User Services, Chicago, IL, USA, September 30 - October 2, 1996, pp. 139-142, 1996, ACM, 0-89791-810-X. The full citation details ...](Pics/full.jpeg) |
1996 |
DBLP DOI BibTeX RDF |
|
19 | Paul Losleben, Alice S. Tull, Erming Zhou |
Help Exchange: An arbitrated system for a help network. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WebNet ![In: Proceedings of WebNet 96 - World Conference of the Web Society San Francisco, California, USA, October 15-19, 1996, 1996, AACE. The full citation details ...](Pics/full.jpeg) |
1996 |
DBLP BibTeX RDF |
|
19 | Ruth V. Heidel |
More Help Is On The Way (Optimizing The Performance Of The Client/Server Help Desk). ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. CMG Conference ![In: 21st International Computer Measurement Group Conference, December 4-8, 1995, Nashville, TN, USA, Proceedings, pp. 1012-1017, 1995, Computer Measurement Group. The full citation details ...](Pics/full.jpeg) |
1995 |
DBLP BibTeX RDF |
|
19 | Wilf R. LaLonde, John R. Pugh |
Providing a Dynamic Bubble Help Facility: Part 2: The Help Facility. ![Search on Bibsonomy](Pics/bibsonomy.png) |
J. Object Oriented Program. ![In: J. Object Oriented Program. 7(4), pp. 74-76, 1994. The full citation details ...](Pics/full.jpeg) |
1994 |
DBLP BibTeX RDF |
|
19 | Gilbert Held |
Help us help you. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Netw. Manag. ![In: Int. J. Netw. Manag. 3(1), pp. 1-5, 1993. The full citation details ...](Pics/full.jpeg) |
1993 |
DBLP DOI BibTeX RDF |
|
19 | Markus A. Thies |
Animated Help as a Sensible Extension of a Plan-Based Help System. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HCI (2) ![In: Human-Computer Interaction: Software and Hardware Interfaces, Proceedings of the Fifth International Conference on Human-Computer Interaction, (HCI International '93), Orlando, Florida, USA, August 8-13, 1993, Volume 2, pp. 712-717, 1993, Elsevier. The full citation details ...](Pics/full.jpeg) |
1993 |
DBLP BibTeX RDF |
|
19 | Brad Mehlenbacher, Thomas M. Duffy, James Palmer, Maria Truschel, Karen Denchfield, Ann Aaron |
Help for the designers of Online Help Systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ACM SIGCHI Bull. ![In: ACM SIGCHI Bull. 20(1), pp. 66-69, 1988. The full citation details ...](Pics/full.jpeg) |
1988 |
DBLP DOI BibTeX RDF |
|
19 | Glenda Schester Moum |
What to do when the help desk needs help]. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 15th Annual ACM SIGUCCS Conference on User Services, Kansas City, Missouri, USA, 1987, pp. 405-406, 1987, ACM, 0-89791-241-1. The full citation details ...](Pics/full.jpeg) |
1987 |
DBLP DOI BibTeX RDF |
|
19 | Marjorie S. Horton |
Helping Users Find Help: Models of Online Help Organization. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ACM SIGCHI Bull. ![In: ACM SIGCHI Bull. 18(2), pp. 48-49, 1986. The full citation details ...](Pics/full.jpeg) |
1986 |
DBLP DOI BibTeX RDF |
|
19 | Robert Neches |
Tools help people co-operate only to the extent that they help them share goals and terminology. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CSCW ![In: CSCW '86, Proceedings of the 1986 ACM conference on Computer-supported cooperative work, Austin, Texas, USA, December 3-5, 1986, pp. 192-201, 1986, ACM. The full citation details ...](Pics/full.jpeg) |
1986 |
DBLP DOI BibTeX RDF |
|
19 | Benoît Martin, Poika Isokoski |
EdgeWrite with integrated corner sequence help. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CHI ![In: Proceedings of the 2008 Conference on Human Factors in Computing Systems, CHI 2008, 2008, Florence, Italy, April 5-10, 2008, pp. 583-592, 2008, ACM, 978-1-60558-011-1. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
character chart, visualization, text entry, edgewrite |
19 | Vandana Singh, Michael B. Twidale, Dinesh Rathi |
Open Source Technical Support: A Look at Peer Help-Giving. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 39th Hawaii International International Conference on Systems Science (HICSS-39 2006), CD-ROM / Abstracts Proceedings, 4-7 January 2006, Kauai, HI, USA, 2006, IEEE Computer Society, 0-7695-2507-5. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
|
19 | Noriko Ito, Toru Sugimoto, Shino Iwashita, Ichiro Kobayashi, Michio Sugeno |
A model of rhetorical structure analysis of Japanese instructional texts and its application to a smart help system. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SMC (4) ![In: Proceedings of the IEEE International Conference on Systems, Man & Cybernetics: The Hague, Netherlands, 10-13 October 2004, pp. 3641-3646, 2004, IEEE, 0-7803-8566-7. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
|
19 | Helen Wright Hastie, Michael Johnston, Patrick Ehlen |
Context-Sensitive Help for Multimodal Dialogue. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICMI ![In: 4th IEEE International Conference on Multimodal Interfaces (ICMI 2002), 14-16 October 2002, Pittsburgh, PA, USA, pp. 93-98, 2002, IEEE Computer Society, 0-7695-1834-6. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
19 | Milene Selbach Silveira, Maria Carmelita Dias, Violeta Quental |
Helping the Composition of Help Contents. ![Search on Bibsonomy](Pics/bibsonomy.png) |
PorTAL ![In: Advances in Natural Language Processing, Third International Conference, PorTAL 2002, Faro, Portugal, June 23-26, 2002, Proceedings, pp. 171-174, 2002, Springer, 3-540-43829-7. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
19 | Roman Moucek, Karel Tauser, Pavel Nygrýn |
Help System in Dialogue Grammar Based Programming Environment for Visually Impaired Programmers. ![Search on Bibsonomy](Pics/bibsonomy.png) |
TSD ![In: Text, Speech and Dialogue, 4th International Conference, TSD 2001, Zelezna Ruda, Czech Republic, September 11-13, 2001, Proceedings, pp. 435-442, 2001, Springer, 3-540-42557-8. The full citation details ...](Pics/full.jpeg) |
2001 |
DBLP DOI BibTeX RDF |
|
19 | William Lee |
"?": A Context-Sensitive Help System Based on Hypertext. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DAC ![In: Proceedings of the 24th ACM/IEEE Design Automation Conference. Miami Beach, FL, USA, June 28 - July 1, 1987., pp. 429-435, 1987, IEEE Computer Society Press / ACM. The full citation details ...](Pics/full.jpeg) |
1987 |
DBLP DOI BibTeX RDF |
|
19 | William Mark |
Natural-language help in the Consul system. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AFIPS National Computer Conference ![In: American Federation of Information Processing Societies: 1982 National Computer Conference, 7-10 June, 1982, Houston, Texas, USA, pp. 475-479, 1982, AFIPS Press, 0-88283-035-X. The full citation details ...](Pics/full.jpeg) |
1982 |
DBLP DOI BibTeX RDF |
|
19 | Elaine Rich |
Programs as data for their help systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AFIPS National Computer Conference ![In: American Federation of Information Processing Societies: 1982 National Computer Conference, 7-10 June, 1982, Houston, Texas, USA, pp. 481-485, 1982, AFIPS Press, 0-88283-035-X. The full citation details ...](Pics/full.jpeg) |
1982 |
DBLP DOI BibTeX RDF |
|
18 | Tom Yeh, Tsung-Hsiang Chang, Robert C. Miller |
Sikuli: using GUI screenshots for search and automation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
UIST ![In: Proceedings of the 22nd Annual ACM Symposium on User Interface Software and Technology, Victoria, BC, Canada, October 4-7, 2009, pp. 183-192, 2009, ACM, 978-1-60558-745-5. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
automation, image search, online help |
18 | Rebecca Klein, Matthew Smith 0004 |
Pursuing the peak of excellence: Wiki as a knowledge base. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 36th Annual ACM SIGUCCS Conference on User Services 2008, Portland, OR, USA, October 19-22, 2008, pp. 167-172, 2008, ACM, 978-1-60558-074-6. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
collaboration, communication, training, Wiki, knowledge base, information, help desk, technical support |
18 | Kathy Haramundanis, Larry Rowland |
Experience paper: a content reuse documentation design experience. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGDOC ![In: Proceedings of the 25th Annual International Conference on Design of Communication, SIGDOC 2007, El Paso, Texas, USA, October 22-24, 2007, pp. 229-233, 2007, ACM, 978-1-59593-588-5. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
content mirroring, manpage, modular documentation, opportunistic reuse, user manual, authoring, xml, collaborative writing, single sourcing, technical documentation, transclusion, context-sensitive help |
18 | Dave Nevin, Mary A. Brock, Christian J. Sinnett |
New customers, new challenges, new structure: realigning support to survive massive growth. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 33rd Annual ACM SIGUCCS Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005, pp. 257-261, 2005, ACM, 1-59593-200-3. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
decentralization/centralization, help desk, desktop support |
18 | Claire C. Lassalle, Guy J. Lavergne |
Sharing knowledge with peers: return on your investment. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 33rd Annual ACM SIGUCCS Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005, pp. 171-174, 2005, ACM, 1-59593-200-3. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
communications, training, management, technology, economics, knowledge, organization, help desk, return on investment, staffing, budget |
18 | David Davenport |
Developing an eLearning support model. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 33rd Annual ACM SIGUCCS Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005, pp. 44-47, 2005, ACM, 1-59593-200-3. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
doIT, online learning, support, help desk, eLearning, course, management system |
18 | Dave Yeats |
Revising documentation deliverables based on usability evaluation findings: a case study. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGDOC ![In: Proceedings of the 22nd Annual International Conference on Design of Communication: The Engineering of Quality Documentation, SIGDOC 2004, Memphis, Tennessee, USA, October 10-13, 2004, pp. 17-18, 2004, ACM, 1-58113-809-1. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
software installation, usability, documentation, user testing, context sensitivity, online help |
18 | Quentin Calder |
Facing budgetary shortfalls?: ways to keep IT staffing, while saving important monies for critical use. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 30th annual ACM SIGUCCS conference on User services: Charting Bold Courses - New Worlds in User Services, Providence, Rhode Island, USA, November 20-23, 2002, pp. 226-228, 2002, ACM, 1-58113-564-5. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
on-site assistance, training, management, help desk, student staff, student consultants |
16 | Tanya N. Beran, Alejandro Ramirez-Serrano |
Robots, children, and helping: do children help a robot in need? ![Search on Bibsonomy](Pics/bibsonomy.png) |
HRI ![In: Proceedings of the 5th ACM/IEEE International Conference on Human Robot Interaction, HRI 2010, Osaka, Japan, March 2-5, 2010, pp. 77-78, 2010, ACM, 978-1-4244-4893-7. The full citation details ...](Pics/full.jpeg) |
2010 |
DBLP DOI BibTeX RDF |
prosocial behaviors, robotics, children |
16 | Shereese Thomas |
Making help desk training interactive and interesting for student technicians. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the ACM SIGUCCS Fall Conference on User Services 2009, St. Louis, Missouri, USA, October 11-14, 2009, pp. 249-252, 2009, ACM, 978-1-60558-477-5. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
calltacker, instructional design, blackboard |
16 | Jun Zhang 0008, Mark S. Ackerman, Lada A. Adamic, Kevin Kyung Nam |
QuME: a mechanism to support expertise finding in online help-seeking communities. ![Search on Bibsonomy](Pics/bibsonomy.png) |
UIST ![In: Proceedings of the 20th Annual ACM Symposium on User Interface Software and Technology, Newport, Rhode Island, USA, October 7-10, 2007, pp. 111-114, 2007, ACM, 978-1-59593-679-0. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
social networks, CSCW, expertise location, expertise finding |
16 | Flaithrí Neff, Aidan Kehoe, Ian J. Pitt |
User Modeling to Support the Development of an Auditory Help System. ![Search on Bibsonomy](Pics/bibsonomy.png) |
TSD ![In: Text, Speech and Dialogue, 10th International Conference, TSD 2007, Pilsen, Czech Republic, September 3-7, 2007, Proceedings, pp. 390-397, 2007, Springer, 978-3-540-74627-0. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
16 | Alexander Hof, Eli Hagen |
Help Strategies for Speech Dialogue Systems in Automotive Environments. ![Search on Bibsonomy](Pics/bibsonomy.png) |
PIT ![In: Perception and Interactive Technologies, International Tutorial and Research Workshop, PIT 2006, Kloster Irsee, Germany, June 19-21, 2006, Proceedings, pp. 107-116, 2006, Springer, 3-540-34743-7. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
|
16 | Peter W. Eklund, Bastian Wormuth |
Restructuring Help Systems Using Formal Concept Analysis. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICFCA ![In: Formal Concept Analysis, Third International Conference, ICFCA 2005, Lens, France, February 14-18, 2005, Proceedings, pp. 129-144, 2005, Springer, 3-540-24525-1. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
16 | Henry Lieberman, Ashwani Kumar 0002 |
Providing Expert Advice by Analogy for On-Line Help. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Web Intelligence ![In: 2005 IEEE / WIC / ACM International Conference on Web Intelligence (WI 2005), 19-22 September 2005, Compiegne, France, pp. 26-32, 2005, IEEE Computer Society, 0-7695-2415-X. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
16 | Thomas Roth-Berghofer |
Learning from HOMER, a Case-Based Help Desk Support System. ![Search on Bibsonomy](Pics/bibsonomy.png) |
LSO ![In: Advances in Learning Software Organizations, 6th International Workshop, LSO 2004, Banff, Canada, June 20-21, 2004, Proceedings, pp. 88-97, 2004, Springer, 3-540-22192-1. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
|
16 | Alexandra Dörfler |
Business Process Modelling and Help Systems as Part of KM in E-government. ![Search on Bibsonomy](Pics/bibsonomy.png) |
KMGov ![In: Knowledge Management in Electronic Government, 4th IFIP International Working Conference, KMGov 2003, Rhodes, Greece, May 26-28, 2003, Proceedings, pp. 297-303, 2003, Springer, 3-540-40145-8. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
|
16 | Laurent Magnien, Jean Léon Bouraoui, Frédéric Vella |
Using visual cues to help text entry on PDAs. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IHM ![In: Proceedings of the 15th French-speaking conference on human-computer interaction on 15eme Conference Francophone sur l'Interaction Homme-Machine, IHM 2003, Caen, France, November 25-28, 2003, pp. 252-255, 2003, ACM, 1-58113-803-2. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
degraded interaction, mobile computing, PDA, text input, soft keyboard |
16 | Shino Iwashita, Ichiro Kobayashi, Noriko Ito, Toru Sugimoto, Michio Sugeno |
Personalization of Help System Output in the Framework of Everyday Language Computing. ![Search on Bibsonomy](Pics/bibsonomy.png) |
KES ![In: Knowledge-Based Intelligent Information and Engineering Systems, 7th International Conference, KES 2003, Oxford, UK, September 3-5, 2003, Proceedings, Part II, pp. 439-445, 2003, Springer, 3-540-40804-5. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
|
16 | Lisa Covi, Mark S. Ackerman |
Such easy-to-use systems!: How organizations shape the design and use of online help systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
COOCS ![In: Proceedings of the Conference on Organizational Computing Systems, COOCS 1995, Milpitas, California, USA, August 13-16, 1995, pp. 280-288, 1995, ACM, 978-0-89791-706-3. The full citation details ...](Pics/full.jpeg) |
1995 |
DBLP DOI BibTeX RDF |
|
16 | J. D. Eveland, Anita L. Blanchard, William Brown 0001, Jennifer Mattocks |
The Role of "Help Networks" in Facilitating Use of CSCW Tools. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CSCW ![In: CSCW '94, Proceedings of the Conference on Computer Supported Cooperative Work, Chapel Hill, NC, USA, October 22-26, 1994, pp. 265-274, 1994, ACM, 0-89791-689-1. The full citation details ...](Pics/full.jpeg) |
1994 |
DBLP DOI BibTeX RDF |
|
16 | Tom Carey, Blair Nonnecke, John Mitterer |
Prospects for active help in online documentation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGDOC ![In: Proceedings of the 10th Annual International Conference on Systems Documentation, SIGDOC 1992, Ottawa, Ontario, Canada, October 13-16, 1992, pp. 289-296, 1992, ACM, 0-89791-532-1. The full citation details ...](Pics/full.jpeg) |
1992 |
DBLP DOI BibTeX RDF |
|
16 | John Sullivan |
An On-Line Help Facility for APL2. ![Search on Bibsonomy](Pics/bibsonomy.png) |
APL ![In: Conference Proceedings on APL as a Tool of Thought, APL 1989, New York City, NY, USA, August 7-10, 1989., pp. 327-333, 1989, ACM, 0-89791-327-2. The full citation details ...](Pics/full.jpeg) |
1989 |
DBLP DOI BibTeX RDF |
APL |
16 | Deborah A. Hysell |
Single sourcing for translations. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGDOC ![In: The Nineteenth Annual International Conference of Computer Documentation: Communicating in the New Millennium, SIGDOC 2001, Santa Fe, New Mexico, USA, October 21-24, 2001, pp. 89-94, 2001, ACM, 1-58113-295-6. The full citation details ...](Pics/full.jpeg) |
2001 |
DBLP DOI BibTeX RDF |
localization, translations, single sourcing, text reuse |
16 | Diana Patterson |
The myth and realities of C.A.S.E. for documentation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGDOC ![In: Proceedings of the 7th Annual International Conference on Systems Documentation, SIGDOC 1989, Pittsburgh, Pennsylvania, USA, November 8-10, 1989, pp. 115-119, 1989, ACM, 0-89791-337-X. The full citation details ...](Pics/full.jpeg) |
1989 |
DBLP DOI BibTeX RDF |
|
16 | W. Edward Hammond |
Patient management systems: the early years. ![Search on Bibsonomy](Pics/bibsonomy.png) |
History of Medical Informatics ![In: Proceedings of the ACM Conference on History of Medical Informatics, Bethesda, Maryland, USA, November 5-6, 1987, pp. 153-164, 1987, ACM, 0-89791-248-9. The full citation details ...](Pics/full.jpeg) |
1987 |
DBLP DOI BibTeX RDF |
|
16 | Francisco V. Cipolla Ficarra, Miguel Cipolla-Ficarra |
Attention and Motivation in Hypermedia Systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HCI (4) ![In: Human-Computer Interaction. Interacting in Various Application Domains, 13th International Conference, HCI International 2009, San Diego, CA, USA, July 19-24, 2009, Proceedings, Part IV, pp. 78-87, 2009, Springer, 978-3-642-02582-2. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
Human-Computer Interaction, Design, Navigation, Hypermedia, Motivation, Attention, Help |
16 | Karen Sirman |
Building an IT community at Louisiana State University: collaboration and partnership strategies. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the ACM SIGUCCS Fall Conference on User Services 2009, St. Louis, Missouri, USA, October 11-14, 2009, pp. 173-180, 2009, ACM, 978-1-60558-477-5. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
IT forum, advisory group, department services, distributed it, munch and share, tech talk, tech workshop, technology support professionals, collaboration, communication, portal, help desk, IT professionals, partnerships, outreach, committees, partners |
16 | Jennifer McIntosh-Elkins, Rebecca Klein |
Creating pathways to develop student professionalism: a new direction. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 36th Annual ACM SIGUCCS Conference on User Services 2008, Portland, OR, USA, October 19-22, 2008, pp. 43-48, 2008, ACM, 978-1-60558-074-6. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
student employment, student training, management, help desk, recruiting, mentoring, coaching, career development |
16 | Essam M. Kosba, Vania Dimitrova, Roger D. Boyle |
Adaptive feedback generation to support teachers in web-based distance education. ![Search on Bibsonomy](Pics/bibsonomy.png) |
User Model. User Adapt. Interact. ![In: User Model. User Adapt. Interact. 17(4), pp. 379-413, 2007. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
(Semi-)automatic advice generation, Personalised feedback, Teacher support/help, Intelligent course management systems, Distance learning, Empirical evaluation |
16 | Jun Zhang 0008, Mark S. Ackerman, Lada A. Adamic |
Expertise networks in online communities: structure and algorithms. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WWW ![In: Proceedings of the 16th International Conference on World Wide Web, WWW 2007, Banff, Alberta, Canada, May 8-12, 2007, pp. 221-230, 2007, ACM, 978-1-59593-654-7. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
help seeking, simulation, online communities, social network analysis, expertise locators, expertise finding |
16 | Jayne Lovett |
Open source: a practical solution. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 35th Annual ACM SIGUCCS Conference on User Services 2007, Orlando, Florida, USA, October 7-10, 2007, pp. 221-223, 2007, ACM, 978-1-59593-634-9. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
open-source help desk software |
16 | Jace Laakso, Kathy Garramone |
Online courseware inspires it student consultants & IT staff. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 35th Annual ACM SIGUCCS Conference on User Services 2007, Orlando, Florida, USA, October 7-10, 2007, pp. 198-201, 2007, ACM, 978-1-59593-634-9. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
student technology assistants, training, help desk, student consultants |
16 | Karen Griffiths, Tammie Kramolis |
Twelve steps to recovery: my co-dependent relationship with tivoli. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 35th Annual ACM SIGUCCS Conference on User Services 2007, Orlando, Florida, USA, October 7-10, 2007, pp. 135-138, 2007, ACM, 978-1-59593-634-9. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
baylor resnet, bearweb, heat®, software support, tivoli storage manager®, security, ITS, help desk, relationship, data storage, information technology services, data recovery |
16 | Jason Snyder, Meredith Field |
We got the message: creating an instant messenger service point. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 34th Annual ACM SIGUCCS Conference on User Services 2006, Edmonton, Alberta, Canada, November 5-8, 2006, pp. 378-380, 2006, ACM, 1-59593-438-3. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
communication, help desk, staffing, consulting, instant messenger |
16 | Cory Kissinger, Margaret M. Burnett, Simone Stumpf, Neeraja Subrahmaniyan, Laura Beckwith, Sherry Yang, Mary Beth Rosson |
Supporting end-user debugging: what do users want to know? ![Search on Bibsonomy](Pics/bibsonomy.png) |
AVI ![In: Proceedings of the working conference on Advanced visual interfaces, AVI 2006, Venezia, Italy, May 23-26, 2006, pp. 135-142, 2006, ACM Press, 1-59593-353-0. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
end-user debugging, end-user programming, end-user development, end-user software engineering, online help |
16 | Gary Marchionini, Stephanie W. Haas, Catherine Plaisant, Ben Shneiderman |
Integrating data and interfaces to enhance understanding of government statistics: toward the national statistical knowledge network project briefing. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DG.O ![In: Proceedings of the 7th Annual International Conference on Digital Government Research, DG.O 2006, San Diego, California, USA, May 21-24, 2006, pp. 334-335, 2006, Digital Government Research Center. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
metadata models, information retrieval, user interfaces, digital government, online help, statistical information |
16 | David G. Novick, Karen Ward |
What users say they want in documentation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGDOC ![In: Proceedings of the 24th Annual International Conference on Design of Communication, SIGDOC 2006, Myrtle Beach, SC, USA, October 18-20, 2006, pp. 84-91, 2006, ACM, 1-59593-523-1. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
user preferences, user requirements, help systems |
16 | John A. Underwood, Deb Hegdahl, Jeff Gimbel |
A proper set of tools are needed to corral support. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 31st Annual ACM SIGUCCS Conference on User Services 2003, San Antonio, TX, USA, September 21-24, 2003, pp. 23-26, 2003, ACM, 1-58113-665-X. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
ACD, Funk Software, North Dakota State University, North Dakota University System, SiteScope, WebEx, automatic call distribution, call management, problem tracking system, remote assistance, communication, training, documentation, proxy, network monitoring, help desk, system monitoring, remedy |
16 | Kathleen Cummings |
Reinventing support services: transcending the centralized-decentralized support model debate. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 30th annual ACM SIGUCCS conference on User services: Charting Bold Courses - New Worlds in User Services, Providence, Rhode Island, USA, November 20-23, 2002, pp. 232-233, 2002, ACM, 1-58113-564-5. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
help desk software, support politics, training and documentation, desktop support |
16 | Tony D. Lovgren |
Strategies for implementing unmanned labs. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 29th Annual ACM SIGUCCS Conference on User Services 2001, Portland, Oregon, USA, October 17-20, 2001, pp. 88-92, 2001, ACM, 1-58113-382-0. The full citation details ...](Pics/full.jpeg) |
2001 |
DBLP DOI BibTeX RDF |
lab consultants, unmanned labs, security, wireless, support, help desk, computer labs, computing labs, labs, kiosks, lab management, lab managers, technical support |
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