Hits ?▲ |
Authors |
Title |
Venue |
Year |
Link |
Author keywords |
15 | Daniel Hein 0003, Björn Sven Ivens, Alexander Leischnig, Steffen Wölfl |
From CRM-System-Effectiveness to Profitability. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICIS ![In: Proceedings of the International Conference on Information Systems - Transforming Society with Digital Innovation, ICIS 2017, Seoul, South Korea, December 10-13, 2017, 2017, Association for Information Systems. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP BibTeX RDF |
|
15 | Jouni Tuominen, Eero Hyvönen, Petri Leskinen |
Bio CRM: A Data Model for Representing Biographical Data for Prosopographical Research. ![Search on Bibsonomy](Pics/bibsonomy.png) |
BD ![In: Proceedings of the Second Conference on Biographical Data in a Digital World 2017, Linz, Austria, November 6-7, 2017., pp. 59-66, 2017, CEUR-WS.org. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP BibTeX RDF |
|
15 | Matthias Wittwer, Olaf Reinhold, Rainer Alt |
Customer Context and Social CRM: A Literature Review and Research Agenda. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Bled eConference ![In: 30th Bled eConference: Digital Transformation - From Connecting Things to Transforming our Lives, Bled, Slovenia, June 18-21, 2017, pp. 3, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP BibTeX RDF |
|
15 | Vladislav Abdulmyanov, Alexander Sivtsov, Nikita Fomichyov |
Architecting a Geo-Enabled CRM: the Way to Seamless Integration. ![Search on Bibsonomy](Pics/bibsonomy.png) |
KES ![In: Knowledge-Based and Intelligent Information & Engineering Systems: Proceedings of the 21st International Conference KES-2017, Marseille, France, 6-8 September 2017., pp. 1651-1657, 2017, Elsevier. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Doru Rotovei, Viorel Negru |
A methodology for improving complex sales success in CRM Systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
INISTA ![In: IEEE International Conference on INnovations in Intelligent SysTems and Applications, INISTA 2017, Gdynia, Poland, July 3-5, 2017, pp. 322-327, 2017, IEEE, 978-1-5090-5795-5. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Qingxing Guo, Zhendong Xie, Xi Ning |
Study and realization of a CRM system in fuxin bank. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SERA ![In: 15th IEEE International Conference on Software Engineering Research, Management and Applications, SERA 2017, London, United Kingdom, June 7-9, 2017, pp. 323-326, 2017, IEEE, 978-1-5090-5756-6. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Linda Frygell, Jonas Hedman, Sven A. Carlsson |
Implementing CRM System in a Global Organization - National vs. Organizational Culture. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 50th Hawaii International Conference on System Sciences, HICSS 2017, Hilton Waikoloa Village, Hawaii, USA, January 4-7, 2017, pp. 1-10, 2017, ScholarSpace / AIS Electronic Library (AISeL). The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP BibTeX RDF |
|
15 | Peggy Große, Laura Albers, Sarah Wagner |
Semantische Datenmodellierung mit dem CIDOC CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
GI-Jahrestagung ![In: 47. Jahrestagung der Gesellschaft für Informatik, Digitale Kulturen, INFORMATIK 2017, Chemnitz, Germany, September 25-29, 2017, pp. 1209-1220, 2017, GI, 978-3-88579-669-5. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Tuan Anh Tran 0003, Daniel Isemann |
Modelling creative influence between artists and their works with OWL and CIDOC CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
GI-Jahrestagung ![In: 47. Jahrestagung der Gesellschaft für Informatik, Digitale Kulturen, INFORMATIK 2017, Chemnitz, Germany, September 25-29, 2017, pp. 1197-1208, 2017, GI, 978-3-88579-669-5. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Mukhammad Andri Setiawan, Yanuar Satrhio Insanaputra |
Understanding the Social CRM Strategy of Small Businesses in Captivating Younger Age Market in Indonesia. ![Search on Bibsonomy](Pics/bibsonomy.png) |
KMIS ![In: Proceedings of the 9th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - (Volume 3), Funchal, Madeira, Portugal, November 1-3, 2017., pp. 167-173, 2017, SciTePress, 978-989-758-273-8. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Doru Rotovei, Viorel Negru |
Improving Lost/Won Classification in CRM Systems Using Sentiment Analysis. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SYNASC ![In: 19th International Symposium on Symbolic and Numeric Algorithms for Scientific Computing, SYNASC 2017, Timisoara, Romania, September 21-24, 2017, pp. 180-187, 2017, IEEE Computer Society, 978-1-5386-2626-9. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Pavels Goncarovs, Janis Grabis |
Using Data Analytics for Continuous Improvement of CRM Processes: Case of Financial Institution. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ADBIS (Short Papers and Workshops) ![In: New Trends in Databases and Information Systems - ADBIS 2017 Short Papers and Workshops, AMSD, BigNovelTI, DAS, SW4CH, DC, Nicosia, Cyprus, September 24-27, 2017, Proceedings, pp. 313-323, 2017, Springer, 978-3-319-67161-1. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Pascaline Tchienehom |
Projet ModRef : Migration de Données vers des Triplestores CIDOC-CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
INFORSID ![In: Actes du XXXVème Congrès INFORSID, Toulouse, France, May 30 - June 2, 2017, pp. 27-42, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP BibTeX RDF |
|
15 | Matthias Wittwer, Olaf Reinhold, Rainer Alt |
Capturing customer context from social media: mapping social media API and CRM profile data. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WI ![In: Proceedings of the International Conference on Web Intelligence, Leipzig, Germany, August 23-26, 2017, pp. 993-997, 2017, ACM, 978-1-4503-4951-2. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Telma Marques Cruz, Juncal Gutiérrez-Artacho, Jorge Bernardino |
Open Source CRM Tools for Small Companies. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WorldCIST (1) ![In: Recent Advances in Information Systems and Technologies - Volume 1 [WorldCIST'17, Porto Santo Island, Madeira, Portugal, April 11-13, 2017]., pp. 426-435, 2017, Springer, 978-3-319-56534-7. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Matteo Lorenzini, Luca Sanna |
Lifting the knowledge from Medieval Age: CIDOC-CRM for Nurcara Project.. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DH ![In: 12th Annual International Conference of the Alliance of Digital Humanities Organizations, DH 2017, Montréal, Canada, August 8-11, 2017, Conference Abstracts, 2017, Alliance of Digital Humanities Organizations (ADHO). The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP BibTeX RDF |
|
15 | Justyna Patalas-Maliszewska, Slawomir Klos |
Knowledge Sharing Using Customer Relationship Management Systems (CRM) in NPD Processes - Research Results from Polish and German Manufacturing Companies. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ISAT (3) ![In: Information Systems Architecture and Technology: Proceedings of 38th International Conference on Information Systems Architecture and Technology - ISAT 2017 - Part III, Szklarska Poręba, Poland, September 17-19, 2017, pp. 346-354, 2017, Springer, 978-3-319-67222-9. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Sabina Potra, Monica Izvercian, Serban Miclea |
Changes in CRM Approach: Refined Functional Blocks for Customer Creative Engagement in Services. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Inf. Syst. Serv. Sect. ![In: Int. J. Inf. Syst. Serv. Sect. 8(1), pp. 45-57, 2016. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Shampy Kamboj, Mayank Yadav, Zillur Rahman, Praveen Goyal |
Impact of Social CRM Capabilities on Firm Performance: Examining the Mediating Role of Co-Created Customer Experience. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Inf. Syst. Serv. Sect. ![In: Int. J. Inf. Syst. Serv. Sect. 8(4), pp. 1-16, 2016. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | You-Shyang Chen, Chien-Ku Lin, Huan-Ming Chuang |
Closing the Skill Gap of Cloud CRM Application Services in Cloud Computing for Evaluating Big Data Solutions. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ISPRS Int. J. Geo Inf. ![In: ISPRS Int. J. Geo Inf. 5(12), pp. 227, 2016. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Gaurav Gupta, Himanshu Aggarwal, Rinkle Rani |
Segmentation of retail customers based on cluster analysis in building successful CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Bus. Inf. Syst. ![In: Int. J. Bus. Inf. Syst. 23(2), pp. 212-228, 2016. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Paola Ronzino, Franco Niccolucci, Achille Felicetti, Martin Doerr |
CRMba a CRM extension for the documentation of standing buildings. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Digit. Libr. ![In: Int. J. Digit. Libr. 17(1), pp. 71-78, 2016. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Mirco Nanni, Roberto Trasarti, Anna Monreale, Valerio Grossi, Dino Pedreschi |
Driving Profiles Computation and Monitoring for Car Insurance CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ACM Trans. Intell. Syst. Technol. ![In: ACM Trans. Intell. Syst. Technol. 8(1), pp. 14:1-14:26, 2016. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Cristiane Drebes-Pedron, Winnie Ng Picoto, Gurpreet Dhillon, Mário M. Caldeira |
Value-focused objectives for CRM system adoption. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Ind. Manag. Data Syst. ![In: Ind. Manag. Data Syst. 116(3), pp. 526-545, 2016. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Arash Negahban, Dan Jong Kim 0001, Changsu Kim 0002 |
Unleashing the Power of mCRM: Investigating Antecedents of Mobile CRM Values from Managers' Viewpoint. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Hum. Comput. Interact. ![In: Int. J. Hum. Comput. Interact. 32(10), pp. 747-764, 2016. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Martin Scholz, Guenther Goerz, Sarah Wagner, Mark Fichtner |
Darstellung heterogenen und dynamischen Wissens mit CIDOC CRM und WissKI. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DHd ![In: 3. Tagung des Verbands Digital Humanities im deutschsprachigen Raum, DHd 2016, Leipzig, Germany, March 7 - 12, 2016, 2016. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Marianna Sigala |
Social CRM Capabilities and Readiness: Findings from Greek Tourism Firms. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ENTER ![In: Information and Communication Technologies in Tourism 2016, ENTER 2016, Proceedings of the International Conference in Bilbao, Spain, February 2-5, 2016., pp. 309-322, 2016, Springer, 978-3-319-28230-5. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Katja Tiefenbacher, Sebastian Olbrich |
Towards the Development of CRM Capabilities for Leveraging Big Data Assets - A Conceptual Framework Derived from Literature. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AMCIS ![In: 22nd Americas Conference on Information Systems, AMCIS 2016, San Diego, CA, USA, August 11-14, 2016, 2016, Association for Information Systems, 978-0-9966831-2-8. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP BibTeX RDF |
|
15 | Aline Julia Elisabeth Deicke |
CIDOC CRM-based modeling of archaeological catalogue data. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DHC@MTSR ![In: Proceedings of the First Workshop on Digital Humanities and Digital Curation co-located with the 10th Conference on Metadata and Semantics Research (MTSR 2016), Goettingen, Germany, November 22, 2016., 2016, CEUR-WS.org. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP BibTeX RDF |
|
15 | Panorea Gaitanou, Manolis Gergatsoulis, Dimitrios Spanoudakis, Lina Bountouri, Christos Papatheodorou |
Mapping the Hierarchy of EAD to VRA Core 4.0 Through CIDOC CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
MTSR ![In: Metadata and Semantics Research - 10th International Conference, MTSR 2016, Göttingen, Germany, November 22-25, 2016, Proceedings, pp. 193-204, 2016, 978-3-319-49156-1. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Fábio Manoel França Lobato, Márcia Pinheiro, Antônio Fernando Lavareda Jacob Jr., Olaf Reinhold, Ádamo L. de Santana |
Social CRM: Biggest Challenges to Make it Work in the Real World. ![Search on Bibsonomy](Pics/bibsonomy.png) |
BIS (Workshops) ![In: Business Information Systems Workshops - BIS 2016 International Workshops, Leipzig, Germany, July 6-8, 2016, Revised Papers, pp. 221-232, 2016, Springer, 978-3-319-52463-4. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Stefan Tretter, Sarah Diefenbach |
Von der Datenverwaltung zur erfolgreichen Kommunikation - UX-Design für Customer-Relationship-Management (CRM) Systeme aus psychologischer Perspektive. ![Search on Bibsonomy](Pics/bibsonomy.png) |
UP ![In: Usability Professionals 2016, Aachen, Germany, September 4-7, 2016, 2016, Gesellschaft für Informatik e.V. / German UPA e.V.. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Aaron W. Baur, Johannes S. Henne, Markus Bick |
Customer Service Experience Through Technology-Enabled Social CRM - An Exploratory Analysis in the Automotive Industry. ![Search on Bibsonomy](Pics/bibsonomy.png) |
I3E ![In: Social Media: The Good, the Bad, and the Ugly - 15th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2016, Swansea, UK, September 13-15, 2016, Proceedings, pp. 157-172, 2016, Springer, 978-3-319-45233-3. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Bashar Shahir Ahmed, Fadi Amroush, Mohammed Larbi Ben Maati |
The implementation trends of intelligence E-CRM in business process. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CIST ![In: 4th IEEE International Colloquium on Information Science and Technology, CiSt 2016, Tangier, Morocco, October 24-26, 2016, pp. 35-39, 2016, IEEE, 978-1-5090-0751-6. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Antonín Pavlícek, Petr Doucek |
Social Media and Social CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CONFENIS ![In: Research and Practical Issues of Enterprise Information Systems - 10th IFIP WG 8.9 Working Conference, CONFENIS 2016, Vienna, Austria, December 13-14, 2016, Proceedings, pp. 77-87, 2016, 978-3-319-49943-7. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Matthias Wittwer, Olaf Reinhold, Rainer Alt |
Social Media Analytics in Social CRM - Towards a Research Agenda. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Bled eConference ![In: 29th Bled eConference: Digital Economy, Bled, Slovenia, June 19-22, 2016, pp. 32, 2016. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP BibTeX RDF |
|
15 | Ralf-Christian Härting, Michael Möhring, Rainer Schmidt 0001, Christopher Reichstein, Barbara Keller |
What Drives Users to Use CRM in a Public Cloud Environment? - Insights from European Experts. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 49th Hawaii International Conference on System Sciences, HICSS 2016, Koloa, HI, USA, January 5-8, 2016, pp. 3999-4008, 2016, IEEE Computer Society, 978-0-7695-5670-3. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Meina Song, Xuejun Zhao, Haihong E, Zhonghong Ou |
Statistic-based CRM approach via time series segmenting RFM on large scale data. ![Search on Bibsonomy](Pics/bibsonomy.png) |
UCC ![In: Proceedings of the 9th International Conference on Utility and Cloud Computing, UCC 2016, Shanghai, China, December 6-9, 2016, pp. 282-291, 2016, ACM, 978-1-4503-4616-0. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Doru Rotovei |
Multi-Agent Aspect Level Sentiment Analysis in CRM Systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SYNASC ![In: 18th International Symposium on Symbolic and Numeric Algorithms for Scientific Computing, SYNASC 2016, Timisoara, Romania, September 24-27, 2016, pp. 400-407, 2016, IEEE, 978-1-5090-5707-8. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Ricardo Giuliani Martini, Cristiana Araújo, Giovani Rubert Librelotto, Pedro Rangel Henriques |
A Reduced CRM-Compatible Form Ontology for the Virtual Emigration Museum. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WorldCIST (1) ![In: New Advances in Information Systems and Technologies - Volume 1 [WorldCIST'16, Recife, Pernambuco, Brazil, March 22-24, 2016]., pp. 401-410, 2016, Springer, 978-3-319-31231-6. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Fatima Zohra Ennaji, Abdelaziz El Fazziki, Hasna El Alaouiel El Abdallaoui, Abderrahmane Sadiq, Mohammed Sadgal, Djamal Benslimane |
Multi-agent framework for social CRM: Extracting and analyzing opinions. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AICCSA ![In: 13th IEEE/ACS International Conference of Computer Systems and Applications, AICCSA 2016, Agadir, Morocco, November 29 - December 2, 2016, pp. 1-8, 2016, IEEE Computer Society, 978-1-5090-4320-0. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Hubert Zarzycki, Jacek M. Czerniak, Dawid Lakomski, Piotr Kardasz |
Performance Comparison of CRM Systems Dedicated to Reporting Failures to IT Department. ![Search on Bibsonomy](Pics/bibsonomy.png) |
KKIO Software Engineering Conference ![In: Software Engineering: Challenges and Solutions - Results of the XVIII KKIO 2016 Software Engineering Conference 2016 held at September 15-17 2016 in Wroclaw, Poland, pp. 133-146, 2016, Springer, 978-3-319-43605-0. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Nassim Laga, Oussama Mohammed Kherbouche, Pierre-Aymeric Masse |
Communication-Based Business Process Task Detection - Application in the CRM Context. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EDOC Workshops ![In: 20th IEEE International Enterprise Distributed Object Computing Workshop, EDOC Workshops 2016, Vienna, Austria, September 5-9, 2016, pp. 1-8, 2016, IEEE Computer Society, 978-1-4673-9933-3. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Dominique Lunter, Rolf Daniels |
Measuring skin penetration by confocal Raman microscopy (CRM): correlation to results from conventional experiments. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Medical Imaging: Biomedical Applications in Molecular, Structural, and Functional Imaging ![In: Medical Imaging 2016: Biomedical Applications in Molecular, Structural, and Functional Imaging, San Diego, California, United States, 27 February - 3 March 2016, pp. 978829, 2016, SPIE, 9781510600232. The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP DOI BibTeX RDF |
|
15 | Kritcha Yawised, Peter Marshall |
Social CRM: A Review of the Literature and the Identification of New Research Directions. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Virtual Communities Soc. Netw. ![In: Int. J. Virtual Communities Soc. Netw. 7(1), pp. 14-20, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
|
15 | Cosmina Ivan, Razvan Popa |
A Cloud Based Mobile Dispatching System with Built-in Social CRM Component: Design and Implementation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Comput. ![In: Comput. 4(3), pp. 176-214, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
|
15 | Katerina Tzafilkou, Nicolaos Protogeros, Charalampos Yakinthos |
End-user development of CRM systems: towards a behavioural end-user profiling based on gender and expertise. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Electron. Bus. ![In: Int. J. Electron. Bus. 12(3), pp. 302-318, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
|
15 | Changsu Kim 0002, In-Seok Lee, Tao Wang 0013, Mirsobit Mirusmonov |
Evaluating effects of mobile CRM on employees' performance. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Ind. Manag. Data Syst. ![In: Ind. Manag. Data Syst. 115(4), pp. 740-764, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
|
15 | Wander Trindade Venturini, Óscar González-Benito |
CRM software success: a proposed performance measurement scale. ![Search on Bibsonomy](Pics/bibsonomy.png) |
J. Knowl. Manag. ![In: J. Knowl. Manag. 19(4), pp. 856-875, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
|
15 | Yegor Tkachenko |
Autonomous CRM Control via CLV Approximation with Deep Reinforcement Learning in Discrete and Continuous Action Space. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CoRR ![In: CoRR abs/1504.01840, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
|
15 | Maliheh Farrokhnia |
A framework for interacting FRBRoo/ CIDOC CRM data: With emphasis on heterogeneous needs. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Bull. IEEE Tech. Comm. Digit. Libr. ![In: Bull. IEEE Tech. Comm. Digit. Libr. 11(1), 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
|
15 | Michel Ballings, Dirk Van den Poel |
CRM in social media: Predicting increases in Facebook usage frequency. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Eur. J. Oper. Res. ![In: Eur. J. Oper. Res. 244(1), pp. 248-260, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
|
15 | André Cruz, André Vasconcelos 0001 |
A Reference Application Architecture for the CRM Domain: The Portuguese Citizen Space Case Study. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Enterp. Inf. Syst. ![In: Int. J. Enterp. Inf. Syst. 11(2), pp. 24-49, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
|
15 | Bashar Shahir Ahmed, Mohammed Larbi Ben Maati, Badreddine Al Mohajir |
Improve Intelligence of E-CRM Applications and Customer Behavior in Online Shopping. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Bus. Intell. Res. ![In: Int. J. Bus. Intell. Res. 6(1), pp. 1-10, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
|
15 | Hui Lin 0007, Jia Hu 0001, Jianfeng Ma 0001, Li Xu 0002, Li Yang 0005 |
CRM: A New Dynamic Cross-Layer Reputation Computation Model in Wireless Networks. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Comput. J. ![In: Comput. J. 58(4), pp. 656-667, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
|
15 | Xiaoyu Yu, Bang Nguyen, Sung Ho Han, Cheng-Hao Steve Chen, Fei Li |
Electronic CRM and perceptions of unfairness. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Inf. Technol. Manag. ![In: Inf. Technol. Manag. 16(4), pp. 351-362, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
|
15 | Xiaoyu Yu, Bang Nguyen, Sung Ho Han, Cheng-Hao Steve Chen, Fei Li |
Erratum to: Electronic CRM and perceptions of unfairness. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Inf. Technol. Manag. ![In: Inf. Technol. Manag. 16(4), pp. 363, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
|
15 | Miguel Rodel Felipe, Khin Mi Mi Aung, Xia Ye, Yonggang Wen 0001 |
StealthyCRM: A Secure Cloud CRM System Application that Supports Fully Homomorphic Database Encryption. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICCCRI ![In: 2015 International Conference on Cloud Computing Research and Innovation, ICCCRI 2015, Singapore, Singapore, October 26-27, 2015, pp. 97-105, 2015, IEEE Computer Society, 978-1-5090-0144-6. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
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15 | Wallayaporn Techakriengkrai, Angsana A. Techatassanasoontorn, Felix B. Tan |
Understanding organisational changes in the post-adoption of CRM implementation: A socio-technical perspective. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CONF-IRM ![In: CONF-IRM 2015, The International Conference on Information Resources Management: Realizing the Digital Enterprise, Ottawa, Ontario, Canada, May 18-20, 2015, pp. 5, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
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15 | Nina Kolas, Wolfram Höpken, Matthias Fuchs, Maria Lexhagen |
Information Gathering by Ubiquitous Services for CRM in Tourism Destinations: An Explorative Study from Sweden. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ENTER ![In: Information and Communication Technologies in Tourism 2015, ENTER 2015, Proceedings of the International Conference in Lugano, Switzerland, February 3 - 6, 2015., pp. 73-86, 2015, Springer, 978-3-319-14342-2. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
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15 | Renee Rui Chen, Robert M. Davison |
Frontline Employees' Adaptive Performance in Service Encounters: The Driving Force of CRM Systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AMCIS ![In: 21st Americas Conference on Information Systems, AMCIS 2015, Puerto Rico, August 13-15, 2015, 2015, Association for Information Systems. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
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15 | Renee Rui Chen, Carol Xiaojuan Ou, Wei Wang 0251 |
Moving Beyond the Direct Impact of Using CRM Systems on Frontline Employees' Service Performance: The Mediating Role of Adaptive Behavior. ![Search on Bibsonomy](Pics/bibsonomy.png) |
PACIS ![In: 19th Pacific Asia Conference on Information Systems, PACIS 2015, Singapore, July 5-9, 2015, pp. 165, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
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15 | Torben Küpper, Alexander Wieneke, Tobias Lehmkuhl, Reinhard Jung |
Evaluating Social CRM Performance: An Organizational Perspective. ![Search on Bibsonomy](Pics/bibsonomy.png) |
PACIS ![In: 19th Pacific Asia Conference on Information Systems, PACIS 2015, Singapore, July 5-9, 2015, pp. 214, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
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15 | Fahed Al-Duwailah, Maged Ali, Mutaz M. Al-Debei |
The Impact of CRM Infrastructural and Cultural Resources and Capabilities on Business Performance: An Application of the Resource-based View in the Mobile Telecommunications Industry. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ECIS ![In: 23rd European Conference on Information Systems, ECIS 2015, Münster, Germany, May 26-29, 2015, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
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15 | Lais Carrasco, Silvana Aparecida Borsetti Gregório Vidotti |
Dublin Core and CIDOC CRM Harmonization. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Dublin Core Conference ![In: Proceedings of the 2015 International Conference on Dublin Core and Metadata Applications, DC 2015, São Paulo, Brazil, September 1-4, 2015, pp. 198-200, 2015, Dublin Core Metadata Initiative. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
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15 | Torben Küpper, Tobias Lehmkuhl, Nicolas Wittkuhn, Alexander Wieneke, Reinhard Jung |
Social CRM Performance Model: An Empirical Evaluation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Bled eConference ![In: 28th Bled eConference: s#eWellBeing, Bled, Slovenia, June 7-10, 2015, pp. 18, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
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15 | Torben Küpper, Alexander Wieneke, Nicolas Wittkuhn, Tobias Lehmkuhl, Reinhard Jung |
Assessment Schema for Social CRM Tools: An Empirical Investigation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Bled eConference ![In: 28th Bled eConference: s#eWellBeing, Bled, Slovenia, June 7-10, 2015, pp. 17, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
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15 | Nicolas Wittkuhn, Tobias Lehmkuhl, Torben Küpper, Reinhard Jung |
Social CRM Performance Dimensions: A Resource-based View and Dynamic Capabilities Perspective. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Bled eConference ![In: 28th Bled eConference: s#eWellBeing, Bled, Slovenia, June 7-10, 2015, pp. 4, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
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15 | Torben Küpper, Torsten Eymann, Reinhard Jung, Tobias Lehmkuhl, Sebastian Walther, Alexander Wieneke |
Measuring Social CRM Performance: A Preliminary Measurement Model. (PDF / PS) ![Search on Bibsonomy](Pics/bibsonomy.png) |
Wirtschaftsinformatik ![In: Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, WI 2015, Osnabrück, Germany, March 4-6, 2015., pp. 887-901, 2015. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
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15 | Kang Li, Vinay Deolalikar, Neeraj Pradhan |
Big data gathering and mining pipelines for CRM using open-source. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IEEE BigData ![In: 2015 IEEE International Conference on Big Data (IEEE BigData 2015), Santa Clara, CA, USA, October 29 - November 1, 2015, pp. 2936-2938, 2015, IEEE Computer Society, 978-1-4799-9926-2. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
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15 | Te-King Chien, Hon-Yu Ma, Kai-Lun Hou |
A Study for establishing ideal CRM system function structure. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IEEM ![In: 2015 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2015, Singapore, December 6-9, 2015, pp. 681-685, 2015, IEEE, 978-1-4673-8066-9. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
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15 | Julia Vuong, Simone Braun |
Towards Efficient and Secure Data Storage in Multi-tenant Cloud-Based CRM Solutions. ![Search on Bibsonomy](Pics/bibsonomy.png) |
UCC ![In: 8th IEEE/ACM International Conference on Utility and Cloud Computing, UCC 2015, Limassol, Cyprus, December 7-10, 2015, pp. 612-617, 2015, IEEE Computer Society, 978-0-7695-5697-0. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
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15 | Justin Y. Adkins, Kevin MacG. Adams, Patrick T. Hester |
How System Errors Affect Aircrew Resource Management (CRM). ![Search on Bibsonomy](Pics/bibsonomy.png) |
Complex Adaptive Systems ![In: Proceedings of the Complex Adaptive Systems 2015 Conference, San Jose, CA, USA, November 2-4, 2015, pp. 281-286, 2015, Elsevier. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
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15 | Anaïs Guillem, Roko Zarnic, George Bruseker |
Building an argumentation platform for 3D reconstruction using CIDOC-CRM and Drupal. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Digital Heritage ![In: 2nd Digital Heritage International Congress, DigitalHERITAGE 2015, Granada, Spain, September 28 - October 2, 2015, Volume II, pp. 383-386, 2015, IEEE, 978-1-5090-0254-2. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
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15 | Eugene Cherny, Peter Haase 0001, Dmitry Mouromtsev, Alexey Andreev, Dmitry S. Pavlov |
Application of CIDOC-CRM for the Russian Heritage Cloud Platform. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ADBIS (Short Papers and Workshops) ![In: New Trends in Databases and Information Systems - ADBIS 2015 Short Papers and Workshops, BigDap, DCSA, GID, MEBIS, OAIS, SW4CH, WISARD, Poitiers, France, September 8-11, 2015. Proceedings, pp. 448-457, 2015, Springer, 978-3-319-23200-3. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
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15 | Trond Aalberg, Audun Vennesland, Maliheh Farrokhnia |
A Pattern-Based Framework for Best Practice Implementation of CRM/FRBRoo. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ADBIS (Short Papers and Workshops) ![In: New Trends in Databases and Information Systems - ADBIS 2015 Short Papers and Workshops, BigDap, DCSA, GID, MEBIS, OAIS, SW4CH, WISARD, Poitiers, France, September 8-11, 2015. Proceedings, pp. 438-447, 2015, Springer, 978-3-319-23200-3. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
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15 | Xiaoping Che, Pengyu Liu, Zhipeng Zhang, Fangzhi Wen |
An Approach for Testing Data Intensive Systems: Application to a Banking CRM System. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AINA Workshops ![In: 29th IEEE International Conference on Advanced Information Networking and Applications Workshops, AINA 2015 Workshops, Gwangju, South Korea, March 24-27, 2015, pp. 587-592, 2015, IEEE Computer Society, 978-1-4799-1775-4. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
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15 | Fatima Zohra Ennaji, Abdelaziz El Fazziki, Mohammed Sadgal, Djamal Benslimane |
Social intelligence framework: Extracting and analyzing opinions for social CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AICCSA ![In: 12th IEEE/ACS International Conference of Computer Systems and Applications, AICCSA 2015, Marrakech, Morocco, November 17-20, 2015, pp. 1-7, 2015, IEEE Computer Society, 978-1-5090-0478-2. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP DOI BibTeX RDF |
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15 | Deborah L. Kellogg, Lawrence F. Cunningham |
Apology Strategies for Informal Complaints in Service Recovery and CRM Systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Inf. Syst. Soc. Chang. ![In: Int. J. Inf. Syst. Soc. Chang. 5(3), pp. 31-48, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | K. Sai Prasad, Sita Mishra |
From Communication to Conversation: How Tata DoCoMo Used Social Media as an Effective CRM Tool. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Online Mark. ![In: Int. J. Online Mark. 4(4), pp. 52-64, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Sana'a Nawaf Al-Nsour, Haroun Alryalat, Samer Al Hawari |
Integration between Cloud Computing Benefits and Customer Relationship Management (CRM) Processes to Improve Organization's Performance. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Cloud Appl. Comput. ![In: Int. J. Cloud Appl. Comput. 4(1), pp. 1-14, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Sana'a Nawaf Al-Nsour, Haroun Alryalat, Samer Al Hawari |
Integration between Cloud Computing Benefits and Customer Relationship Management (CRM) Processes to Improve Organization's Performance. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Cloud Appl. Comput. ![In: Int. J. Cloud Appl. Comput. 4(2), pp. 73-86, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Bhawna Mallick, Deepak Garg 0002, P. S. Grover |
A Constraint Guided Progressive Sequential Mining Waterfall Model for CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
J. Comput. Inf. Technol. ![In: J. Comput. Inf. Technol. 22(1), pp. 45-55, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Thomas Stenger |
Social Media and Online Reputation Management as Practice: First Steps Towards Social CRM? ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Technol. Hum. Interact. ![In: Int. J. Technol. Hum. Interact. 10(4), pp. 49-64, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Christos Strubulis, Giorgos Flouris, Yannis Tzitzikas, Martin Doerr |
A case study on propagating and updating provenance information using the CIDOC CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Digit. Libr. ![In: Int. J. Digit. Libr. 15(1), pp. 27-51, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Jia-Yin Qi, Qi-Xing Qu, Yong-Pin Zhou |
How does customer self-construal moderate CRM value creation chain? ![Search on Bibsonomy](Pics/bibsonomy.png) |
Electron. Commer. Res. Appl. ![In: Electron. Commer. Res. Appl. 13(5), pp. 295-304, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Sophie Wrobel, Marcel Heupel, Simon Thiel |
An Adaptive Trust Metric Allowing CRM Operators to Protect Sensitive Data During Interaction in Online Social Media. ![Search on Bibsonomy](Pics/bibsonomy.png) |
J. Digit. Inf. Manag. ![In: J. Digit. Inf. Manag. 12(1), pp. 52-60, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP BibTeX RDF |
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15 | Ling-feng Shi, Hui-Li Guan, Qin-Qin Li, Xin-Quan Lai |
A Novel CRM PFC Control Method for Reducing inductor. ![Search on Bibsonomy](Pics/bibsonomy.png) |
J. Circuits Syst. Comput. ![In: J. Circuits Syst. Comput. 23(3), 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Ibrahim Elbeltagi, Thijs Kempen, Elaine Garcia |
Pareto-principle application in non-IT supported CRM processes: A case study of a Dutch manufacturing SME. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Bus. Process. Manag. J. ![In: Bus. Process. Manag. J. 20(1), pp. 129-150, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Wen-Yu Chiang |
A new procedure of market segmentation for dynamic CRM systems: a case study of airlines in Taiwan. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Inf. Commun. Technol. ![In: Int. J. Inf. Commun. Technol. 6(3/4), pp. 422-430, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Juyoung Kim, Myung Suk Kim |
Analysis of automobile repeat-purchase behaviour on CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Ind. Manag. Data Syst. ![In: Ind. Manag. Data Syst. 114(7), pp. 994-1006, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Aurora Garrido-Moreno, Nigel Lockett, Víctor García-Morales |
Paving the way for CRM success: The mediating role of knowledge management and organizational commitment. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Inf. Manag. ![In: Inf. Manag. 51(8), pp. 1031-1042, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
|
15 | Farnoosh Khodakarami, Yolande E. Chan |
Exploring the role of customer relationship management (CRM) systems in customer knowledge creation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Inf. Manag. ![In: Inf. Manag. 51(1), pp. 27-42, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | M. A. H. Farquad, Vadlamani Ravi, S. Bapi Raju |
Churn prediction using comprehensible support vector machine: An analytical CRM application. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Appl. Soft Comput. ![In: Appl. Soft Comput. 19, pp. 31-40, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Young-Chan Lee, Nguyen-Hanh Tang, Vijayan Sugumaran |
Open Source CRM Software Selection using the Analytic Hierarchy Process. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Inf. Syst. Manag. ![In: Inf. Syst. Manag. 31(1), pp. 2-20, 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Ming-Kuen Chen, Kuo-Hsuan Chen, Chia-Hon Chen |
The CRM-based Digital Exhibition System for Clothing Industry. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Electron. Bus. Manag. ![In: Int. J. Electron. Bus. Manag. 12(2), 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP BibTeX RDF |
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15 | Ming-Kuen Chen, Kuo-Hsuan Chen, Chia-Hon Chen |
The CRM-based Digital Exhibition System for Clothing Industry. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Electron. Bus. Manag. ![In: Int. J. Electron. Bus. Manag. 12(2), 2014. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP BibTeX RDF |
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15 | Benjamin Wagner vom Berg, Ariel Racet Valdés, Ammar Memari, Nashida Barakat, Jorge Marx Gómez |
Customer Segmentation Based on Compensatory Fuzzy Logic within a Sustainability CRM for Intermodal Mobility. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Soft Computing for Business Intelligence ![In: Soft Computing for Business Intelligence, pp. 415-429, 2014, Springer, 978-3-642-53736-3. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Mennatallah Ammar, Essam Kosba, Khaled Mohammed Mahar |
Measuring Organizations' readiness for Customer Relationship Management (CRM): A Comparative Study. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICCTA ![In: 24th International Conference on Computer Theory and Applications, ICCTA 2014, Alexandria, Egypt, October 25-27, 2014, pp. 102-107, 2014, IEEE, 978-1-4799-7476-4. The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP DOI BibTeX RDF |
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15 | Vladimir Alexiev, Vladimir Ivanov 0001, Maurice Grinberg (eds.) |
Proceedings of the Workshop Practical Experiences with CIDOC CRM and its Extensions co-located with the 17th International Conference on Theory and Practice of Digital Libraries, CRMEX@TPDL 2013, Valetta, Malta, September 26, 2013. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRMEX@TPDL ![CEUR-WS.org The full citation details ...](Pics/full.jpeg) |
2014 |
DBLP BibTeX RDF |
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