Search results for "Customer"

Hits ?▲	Authors	Title	Venue	Year	Link	Author keywords
14	Barbara Martini, Fabio Baroncelli, Piero Castoldi	A novel service oriented framework for automatically switched transport network.	Integrated Network Management	2005	DBLP DOI BibTeX RDF
14	Jiajin Huang, Ning Zhong 0001, Yiyu Yao, Chunnian Liu	A General Framework of Targeted Marketing.	AWIC	2005	DBLP DOI BibTeX RDF
14	Jan-Erik Sandberg, Lars Arne Skår	How to Sell the Idea of XP to Managers, Customers and Peers.	XP	2005	DBLP DOI BibTeX RDF
14	Minna Pikkarainen, Ulla Passoja	An Approach for Assessing Suitability of Agile Solutions: A Case Study.	XP	2005	DBLP DOI BibTeX RDF
14	Sagy Bar, Mira Gonen, Avishai Wool	A Geographic Directed Preferential Internet Topology Model.	MASCOTS	2005	DBLP DOI BibTeX RDF
14	Bing Liu 0001, Minqing Hu, Junsheng Cheng	Opinion observer: analyzing and comparing opinions on the Web.	WWW	2005	DBLP DOI BibTeX RDF	visualization, information extraction, sentiment analysis, opinion analysis
14	Taichi Nakamura	Analysis of Project Management Reports of 49 System Integration Projects.	RE	2005	DBLP DOI BibTeX RDF
14	Yukun Cao, Yunfeng Li, Xiaofeng Liao 0001	Applying Fuzzy Logic to Recommend Consumer Electronics.	ICDCIT	2005	DBLP DOI BibTeX RDF
14	Elizabeth Chang 0001, Farookh Khadeer Hussain, Tharam S. Dillon	Reputation Ontology for Reputation Systems.	OTM Workshops	2005	DBLP DOI BibTeX RDF
14	Mikolaj Morzy	New Algorithms for Mining the Reputation of Participants of Online Auctions.	WINE	2005	DBLP DOI BibTeX RDF
14	Lian Yan, Michael Fassino, Patrick Baldasare	Enhancing the lift under budget constraints: an application in the mutual fund industry.	KDD	2005	DBLP DOI BibTeX RDF	lift curve, mutual fund redemption, pull rate, true positive rate, neural networks, ROC curve
14	Douglas J. Morrice, Richard A. Valdez, Jack P. Chida Jr., Missan Eido	Discrete event simulation in supply chain planing and inventory control at Freescale Semiconductor, Inc.	WSC	2005	DBLP DOI BibTeX RDF
14	Jon H. Marvel, Mark A. Schaub, Gary R. Weckman	Validating the capacity planning process and flowline product sequencing through simulation analysis.	WSC	2005	DBLP DOI BibTeX RDF
14	Anongnart Srivihok, Pisit Sukonmanee	E-commerce intelligent agent: personalization travel support agent using Q Learning.	ICEC	2005	DBLP DOI BibTeX RDF	e-commerce, intelligent agent, personalisation, Q Learning
14	Chung-Wen Cho, Yi-Hung Wu, Arbee L. P. Chen	Effective Database Transformation and Efficient Support Computation for Mining Sequential Patterns.	DASFAA	2005	DBLP DOI BibTeX RDF	Database transformation, Frequent k-sequences, Data mining, Sequential patterns
14	Q. J. Yin, R. C. Gan	A Study of Signaling Game and Its Bayesian Equilibrium in CRM.	ICEBE	2005	DBLP DOI BibTeX RDF
14	Jun Lai, Ben Soh	Turning Mass Media to Your Media: Intelligent Search with Customized Results.	KES (2)	2005	DBLP DOI BibTeX RDF
14	Elizabeth Chang 0001, Farookh Khadeer Hussain, Tharam S. Dillon	CCCI Metrics for the Measurement of Quality of e-Service.	IAT	2005	DBLP DOI BibTeX RDF
14	Freimut Bodendorf, Andreas Schobert	Enhancing e-CRM in the Insurance Industry by Mobile e-Services.	EEE	2005	DBLP DOI BibTeX RDF
14	Te-Ming Chang, Lin-Li Liao, Wen-Feng Hsiao	An Empirical Study on the e-CRM Performance Influence Model for Service Sectors in Taiwan.	EEE	2005	DBLP DOI BibTeX RDF	Performance influence, TOE framework, SEM analysis, e-CRM
14	Changjie Wang, Ho-fung Leung	Mobile Agents for Secure Electronic Commerce Transactions with Privacy Protection of the Customers.	EEE	2005	DBLP DOI BibTeX RDF
14	Katharina Morik	Applications of Knowledge Discovery.	IEA/AIE	2005	DBLP DOI BibTeX RDF
14	Xiujuan Xu, Lifeng Jia, Zhe Wang 0007, Chunguang Zhou, Hongyan Zhang, Shuang Liang	Fast Algorithm for Mining Item Profit in Retails Based on Microeconomic View.	CW	2005	DBLP DOI BibTeX RDF
14	Susanne Robra-Bissantz, Angela Zabel	Push Concepts to Control Interactions in E-Commerce.	CEC	2005	DBLP DOI BibTeX RDF
14	Nahum Shimkin, Avishai Mandelbaum	Rational Abandonment from Tele-Queues: Nonlinear Waiting Costs with Heterogeneous Preferences.	Queueing Syst. Theory Appl.	2004	DBLP DOI BibTeX RDF	tele-queues or invisible queues, abandonment, telephone call centers, Nash equilibrium, multi-server queues, impatient customers, contact centers
14	Michael A. Zazanis	Infinite Server Queues with Synchronized Departures Driven by a Single Point Process.	Queueing Syst. Theory Appl.	2004	DBLP DOI BibTeX RDF	stationary and ergodic point processes, gated queues, infinite server queues
14	Marco Ajmone Marsan, Mirko Franceschinis, Emilio Leonardi, Fabio Neri, Alessandro Tarello	Underload instabilities in packet networks with flow schedulers.	IEEE/ACM Trans. Netw.	2004	DBLP DOI BibTeX RDF	QoS schedulers, stability, switching, fluid models, queueing analysis
14	Won-gyum Kim, Young-Ho Suh	Short n-secure fingerprinting code for image.	ICIP	2004	DBLP DOI BibTeX RDF
14	Matthias Enzmann, Marc Fischlin, Markus Schneider 0002	A Privacy-Friendly Loyalty System Based on Discrete Logarithms over Elliptic Curves.	Financial Cryptography	2004	DBLP DOI BibTeX RDF
14	Søren Lauesen	COTS Tenders and Integration Requirements.	RE	2004	DBLP DOI BibTeX RDF
14	Show-Jane Yen, Yue-Shi Lee	Mining Sequential Patterns with Item Constraints.	DaWaK	2004	DBLP DOI BibTeX RDF
14	Esin O. Kiris	User-centered eService design and redesign.	CHI Extended Abstracts	2004	DBLP DOI BibTeX RDF	eServices and eBusiness, interactive design, user-centered design, web application, usability testing
14	Stefan Böttcher, Dimiter Dimitriev	Optimized Query Delivery in Distributed Electronic Markets.	EC-Web	2004	DBLP DOI BibTeX RDF
14	Mikhail J. Atallah, Jiangtao Li 0001	Secure Outsourcing of Sequence Comparisons.	Privacy Enhancing Technologies	2004	DBLP DOI BibTeX RDF
14	Nicola Millard, Paul K. Buckley, Faye Skinner, Rosita Venousiou	A Home Page Is Where the Heart Is: Using Games Based Design Techniques to Enhance Contact Centre Interfaces.	ICEC	2004	DBLP DOI BibTeX RDF
14	Raja Jothi, Balaji Raghavachari	Minimum Latency Tours and the k-Traveling Repairmen Problem.	LATIN	2004	DBLP DOI BibTeX RDF
14	Lee J. White, Brian Robinson	Industrial Real-Time Regression Testing and Analysis Using Firewalls.	ICSM	2004	DBLP DOI BibTeX RDF	Testing Firewall, Software Testing, Deadlock, Regression Testing, Software Defects, Real-Time Software
14	Satish Raghunath, K. K. Ramakrishnan, Shivkumar Kalyanaraman, Chris Chase	Measurement based characterization and provisioning of IP VPNs.	Internet Measurement Conference	2004	DBLP DOI BibTeX RDF	matrix estimation, traffic engineering, traffic, VPN, provisioning
14	Christoph Schlueter Langdon	Measuring e-business performance: Towards a revised balanced scorecard approach.	Inf. Syst. E Bus. Manag.	2003	DBLP DOI BibTeX RDF	Balanced Score Card, e-Commerce, e-Business
14	Yiu-Wing Leung, Tony K. C. Chan	Design of an interactive video-on-demand system.	IEEE Trans. Multim.	2003	DBLP DOI BibTeX RDF
14	Ali Movaghar 0001	On Dynamic Assignment of Impatient Customers to Parallel Queues.	DSN	2003	DBLP DOI BibTeX RDF
14	Qiang Yang 0001, Jie Yin, Charles X. Ling, Tielin Chen	Postprocessing Decision Trees to Extract Actionable Knowledge.	ICDM	2003	DBLP DOI BibTeX RDF
14	Allen L. Gorin	Semantic information processing of spoken language: how may I help you?	IUI	2003	DBLP DOI BibTeX RDF
14	Junzo Kato, Morio Nagata, Shuichiro Yamamoto, Motoshi Saeki, Haruhiko Kaiya, Hisayuki Horai, Atsushi Ohnishi, Seiichi Komiya, Kenji Watahiki	PAORE: Package Oriented Requirements Elicitation.	APSEC	2003	DBLP DOI BibTeX RDF	Requirements Elicitation, Domain Knowledge, Software Packages
14	Kedong Luo, Jianmin Wang 0001, Deyi Li, Jia-Guang Sun 0001	Clustering Individuals in Non-vector Data and Predicting: A Novel Model-Based Approach.	IDEAL	2003	DBLP DOI BibTeX RDF
14	Cem M. Baydar	The role of special agents in today's world: agent-based modeling and simulation of store performance for personalized pricing.	WSC	2003	DBLP DOI BibTeX RDF
14	In-Keun Chung, Myung-Moo Lee	A Study of Influencing Factors for Repurchase Intention in Internet Shopping Malls.	IPDPS	2003	DBLP DOI BibTeX RDF	Internet Shopping Malls, Repurchase Intention, Electronic Commerce
14	Chris Preist, Claudio Bartolini, Andrew Byde	Agent-based service composition through simultaneous negotiation in forward and reverse auctions.	EC	2003	DBLP DOI BibTeX RDF	agent, service composition, auctions, bidding
14	Kamel Rouibah	Managing Concurrent Engineering Across Company Borders: A Case Stud.	HICSS	2003	DBLP DOI BibTeX RDF
14	Brady Benware, Robert Madge, Cam Lu, W. Robert Daasch	Effectiveness Comparisons of Outlier Screening Methods for Frequency Dependent Defects on Complex ASICs.	VTS	2003	DBLP DOI BibTeX RDF
14	Lia Patrício, João Falcão e Cunha, Raymond P. Fisk, Nuno Jardim Nunes	Addressing Marketing Requirements in User-Interface Design for Multiple Platforms.	DSV-IS	2003	DBLP DOI BibTeX RDF
14	Ping Lin, K. Selçuk Candan, Rida A. Bazzi, Zhichao Liu	Hiding Data and Code Security for Application Hosting Infrastructure.	ISI	2003	DBLP DOI BibTeX RDF
14	Leiguang Gong, Doug Riecken	Constraining Model-Based Reasoning Using Contexts.	Web Intelligence	2003	DBLP DOI BibTeX RDF
14	Heather L. McQuaid, Aradhana Goel, Mickey McManus	When you can't talk to customers: using storyboards and narratives to elicit empathy for users.	DPPI	2003	DBLP DOI BibTeX RDF	direct-experience story-boarding, tiger teams, user-centered design, scenarios, narratives, library, personas, task analysis, information architecture, interviews, human-centered design, storyboards, contextual inquiry, interdisciplinary, ethnographic research
14	Karl L. Smart	Assessing quality documents.	ACM J. Comput. Documentation	2002	DBLP DOI BibTeX RDF	quality dimensions, documentation, quality, quality metrics, document design
14	Qiang Yang 0001, Hong Cheng	Mining Case Bases for Action Recommendation.	ICDM	2002	DBLP DOI BibTeX RDF
14	Charles X. Ling, Tielin Chen, Qiang Yang 0001, Jie Cheng	Mining Optimal Actions for Profitable CRM.	ICDM	2002	DBLP DOI BibTeX RDF
14	Igor Radisic	Using policy-based concepts to provide service oriented accounting management.	NOMS	2002	DBLP DOI BibTeX RDF
14	Decio Ongaro	Shifts in network management paradigms arising from the new competition environment.	NOMS	2002	DBLP DOI BibTeX RDF
14	Shang-Tae Yee	Simulation applications in the automotive industry: establishment of product offering and production leveling principles via supply chain simulation under order-to-delivery environment.	WSC	2002	DBLP DOI BibTeX RDF
14	Petra Perner, G. Fiss	Intelligent E-marketing with Web Mining, Personalization, and User-Adpated Interfaces.	ICDM	2002	DBLP DOI BibTeX RDF	User-Adapted Interfaces, Data Mining, E-Commerce, User Profiling, Recommendation, Clickstream analysis
14	Natwar Modani, Parul A. Mittal, Amit Anil Nanavati, Biplav Srivastava	Series of Dynamic Targeted Recommendations.	EC-Web	2002	DBLP DOI BibTeX RDF	recommender systems, E-commerce, targeting
14	Randy C. Marchany, Joseph G. Tront	E-commerce Security Issues.	HICSS	2002	DBLP DOI BibTeX RDF	e-commerce, Network Security, e-business, internet security, computer virus
14	Charmaine Mueller Iversen	IMPACT: An Example of Information, Awareness, and Legislation, Leading toward a More Accessible Workplace.	ICCHP	2002	DBLP DOI BibTeX RDF
14	Luigi Portinale, Stefania Montani	A Fuzzy Case Retrieval Approach Based on SQL for Implementing Electronic Catalogs.	ECCBR	2002	DBLP DOI BibTeX RDF
14	Pieter Jan't Hoen, Sander M. Bohté, Enrico H. Gerding, Johannes A. La Poutré	An Extensible Agent Architecture for a Competitive Market-Based Allocation of Consumer Attention Space.	AMEC	2002	DBLP DOI BibTeX RDF
14	Shuzhong Zhang	On a Profit Maximizing Location Model.	Ann. Oper. Res.	2001	DBLP DOI BibTeX RDF	location, pricing, profit maximization
14	Mikko Kerttula, Timo Tokkonen	Virtual Design of Multiengineering Electronics Systems.	Computer	2001	DBLP DOI BibTeX RDF
14	Show-Jane Yen, Arbee L. P. Chen	A Graph-Based Approach for Discovering Various Types of Association Rules.	IEEE Trans. Knowl. Data Eng.	2001	DBLP DOI BibTeX RDF	association pattern, graph-based approach, Data mining, association rule, knowledge discovery
14	Dai Kusui, Hideo Shimazu	Transforming Electronic Mail Folders into Case Bases.	ICCBR	2001	DBLP DOI BibTeX RDF
14	Ethan Benatan, Jerry McGarrity	Developing student help desk consultants: a skill-based modular approach.	SIGUCCS	2001	DBLP DOI BibTeX RDF	employee training, help desk employees, skill building, student employees
14	Ismail H. Toroslu, Murat Kantarcioglu	Mining Cyclically Repeated Patterns.	DaWaK	2001	DBLP DOI BibTeX RDF
14	Andrea Basso 0001, David Goldberg 0002, Steven L. Greenspan, David M. Weimer	First impressions: emotional and cognitive factors underlying judgments of trust e-commerce.	EC	2001	DBLP DOI BibTeX RDF	attunement, audiovisual communication common ground, trust, e-commerce, instant messaging, retail
14	Marjo Kauppinen, Sari Kujala	Starting Improvement of Requirements Engineering Processes: An Experience Report.	PROFES	2001	DBLP DOI BibTeX RDF
14	Suwimol Sae-Tang, Vatcharaporn Esichaikul	Web Personalization Techniques for E-commerce.	Active Media Technology	2001	DBLP DOI BibTeX RDF
14	Jianying Zhou 0001, Chunfu Tan	Playing Lottery on the Internet.	ICICS	2001	DBLP DOI BibTeX RDF
14	Bruno Pôssas, Wagner Meira Jr., Márcio de Carvalho, Rodolfo F. Resende	Using Quantitative Information for Efficient Association Rule Generation.	SIGMOD Rec.	2000	DBLP DOI BibTeX RDF
14	Ravi Kalakota, Benn R. Konsynski	The Rise of Neo-Intermediation: The Transformation of the Brokerage Industry.	Inf. Syst. Frontiers	2000	DBLP DOI BibTeX RDF	digital commerce, electronic markets, intermediation, brokerage
14	Richard Hull 0001, François Llirbat, Bharat Kumar, Gang Zhou, Guozhu Dong, Jianwen Su	Optimization Techniques for Data-Intensive Decision Flows.	ICDE	2000	DBLP DOI BibTeX RDF	Decision Flow, Optimization, Parallel Computation, E-Commerce
14	Marcus Brunner	A service management toolkit for active networks.	NOMS	2000	DBLP DOI BibTeX RDF
14	Ross J. Anderson	The Correctness of Crypto Transaction Sets.	Security Protocols Workshop	2000	DBLP DOI BibTeX RDF
14	Charles Marr, Christopher M. Storey, William E. Biles, Jack P. C. Kleijnen	A Java-based simulation manager for web-based simulation.	WSC	2000	DBLP DOI BibTeX RDF
14	Scott J. Mason, John W. Fowler	Semiconductor manufacturing scheduling: maximizing delivery performance in semiconductor wafer fabrication facilities.	WSC	2000	DBLP DOI BibTeX RDF
14	Yasuo Hirooka, Takao Terano, Yukichi Otsuka	Extending Content-Based Recommendation by Order-Matching and Cross-Matching Methods.	EC-Web	2000	DBLP DOI BibTeX RDF
14	Andreas Rudolf, Rainer Pirker	E-Business Testing: User Perceptions and Performance Issues.	APAQS	2000	DBLP DOI BibTeX RDF
14	Anantaram Balakrishnan, Soundar R. T. Kumara, Shankar Sundaresan	Manufacturing in the Digital Age: Exploiting Information Technologies for Product Realization.	Inf. Syst. Frontiers	1999	DBLP DOI BibTeX RDF	next generation manufacturing, IT-driven manufacturing, virtual product realization, information systems framework, IT vision, IT research opportunities
14	Jari Veijalainen	Transactions in Mobile Electronic Commerce.	FMLDO - Selected Papers	1999	DBLP DOI BibTeX RDF
14	Qiming Chen, Umeshwar Dayal, Meichun Hsu	A Distributed OLAP Infrastructure for E-Commerce.	CoopIS	1999	DBLP DOI BibTeX RDF
14	Elgar Fleisch, Stephen G. Powell	The Value of Information in a Business Network.	HICSS	1999	DBLP DOI BibTeX RDF	on-time delivery, value of information, information integration, enterprise resource planning (ERP), business network
14	Seungjae Shin, Gilju Park, Wonjun Lee 0001, Sunmi Lee	Case Study: How to Make Telecom Pricing Strategy Using Data Warehouse Approach.	HICSS (6)	1998	DBLP DOI BibTeX RDF
14	Kazuo J. Ezawa, Steven W. Norton	Constructing Bayesian Networks to Predict Uncollectible Telecommunications Accounts.	IEEE Expert	1996	DBLP DOI BibTeX RDF
14	Jordan Bonney, Ranga S. Ramanujan, Kenneth J. Thurber	Universal Broadband Network Access Device.	ISPAN	1996	DBLP DOI BibTeX RDF
14	Kiran M. Rege, Bhaskar Sengupta	A decomposition theorem and related results for the discriminatory processor sharing queue.	Queueing Syst. Theory Appl.	1994	DBLP DOI BibTeX RDF	delay, Queueing, processor sharing, sojourn time
14	Clayton D. Stafford, Johannes de Haan	Delivering Marketing Expertise to the Front Lines.	IEEE Expert	1994	DBLP DOI BibTeX RDF
14	Glenn C. Russell	A combined project planning model for documentation/training at BNR.	SIGDOC	1994	DBLP DOI BibTeX RDF
14	J. L. van den Berg, Onno J. Boxma	TheM/G/1 queue with processor sharing and its relation to a feedback queue.	Queueing Syst. Theory Appl.	1991	DBLP DOI BibTeX RDF	M/M/1 feedback queue, M/G/1 processor sharing queue, sojourn times
14	József Györkös, Ivan Rozman, Tatjana Welzer	Dynamical system specifications as validation media.	ACM SIGPLAN Notices	1990	DBLP DOI BibTeX RDF
14	Satish K. Tripathi, C. Murray Woodside	A vertex-allocation theorem for resources in queuing networks.	J. ACM	1988	DBLP DOI BibTeX RDF
14	T. C. Buttle	Chairman's remarks (panel session, abstract only).	SIGCOMM	1985	DBLP DOI BibTeX RDF
14	Cecelia Jankowski	Engineering workstation applications to systems design (panel session): life above the IC.	DAC	1985	DBLP DOI BibTeX RDF