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Venues (Conferences, Journals, ...)
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GrowBag graphs for keyword ? (Num. hits/coverage)
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The graphs summarize 5839 occurrences of 2635 keywords
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Results
Found 12637 publication records. Showing 12637 according to the selection in the facets
Hits ?▲ |
Authors |
Title |
Venue |
Year |
Link |
Author keywords |
21 | Juan M. Luzuriaga, Rodolfo Martínez, Alejandra Cechich |
Setting SPI practices in Latin America: an exploratory case study in the justice area. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICEGOV ![In: Proceedings of the 2nd International Conference on Theory and Practice of Electronic Governance, ICEGOV 2008, Cairo, Egypt, December 1-4, 2008, pp. 172-177, 2008, ACM, 978-1-60558-386-0. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
CompetiSoft process model, software process evaluation, software process improvement, customer satisfaction |
21 | B. Krishna Kumar, D. Arivudainambi, Achyutha Krishnamoorthy |
Some results on a generalized M/G/1 feedback queue with negative customers. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Ann. Oper. Res. ![In: Ann. Oper. Res. 143(1), pp. 277-296, 2006. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
M/G/1 feedback queue, Negative customer, Vacation, System size, N-policy |
21 | James D. Arthur, Markus K. Gröner |
An operational model for structuring the requirements generation process. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Requir. Eng. ![In: Requir. Eng. 10(1), pp. 45-62, 2005. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
Requirements identification, Requirements generation, Customer intent, Software engineering, Requirements engineering, Software methodology |
21 | Nicolas Werro, Henrik Stormer, Andreas Meier 0001 |
Personalized Discount - A Fuzzy Logic Approach. ![Search on Bibsonomy](Pics/bibsonomy.png) |
I3E ![In: Challenges of Expanding Internet: E-Commerce, E-Business, and E-Government, 5th IFIP Conference e-Commerce, e-Business, and e-Government (I3E'2OO5), October 28-30, 2005, Poznan, Poland, pp. 375-387, 2005, Springer, 978-0-387-28753-9. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
Discount Management, Customer Equity, Relational Databases, Query Language, CRM, Fuzzy Classification |
21 | Laurence Vidrascu, Laurence Devillers |
Annotation and detection of blended emotions in real human-human dialogs recorded in a call center. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICME ![In: Proceedings of the 2005 IEEE International Conference on Multimedia and Expo, ICME 2005, July 6-9, 2005, Amsterdam, The Netherlands, pp. 944-947, 2005, IEEE Computer Society, 0-7803-9331-7. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
agent-client dialog corpus, blended emotions annotation, automatic emotion detection, acoustic cues, several classifiers, negative-neutral emotion, customer emotional state, human-human dialogs recording, call centers |
21 | Alexander Schellong |
CRM in the public sector: towards a conceptual research framework. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DG.O ![In: Proceedings of the 2005 National Conference on Digital Government Research, DG.O 2005, Atlanta, Georgia, USA, May 15-18, 2005, pp. 326-332, 2005, Digital Government Research Center. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP BibTeX RDF |
TQM, citizen government relationship, citizen orientation, citizen relationship management, CRM, customer relationship management, electronic government, public services, new public management |
21 | Rick Mugridge |
Test Driving Custom Fit Fixtures. ![Search on Bibsonomy](Pics/bibsonomy.png) |
XP ![In: Extreme Programming and Agile Processes in Software Engineering, 5th International Conference, XP 2004, Garmisch-Partenkirchen, Germany, June 6-10, 2004, Proceedings, pp. 11-19, 2004, Springer, 3-540-22137-9. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
Customer testing, tdd, it |
21 | Olaf Lewitz |
Story Management. ![Search on Bibsonomy](Pics/bibsonomy.png) |
XP ![In: Extreme Programming and Agile Processes in Software Engineering, 5th International Conference, XP 2004, Garmisch-Partenkirchen, Germany, June 6-10, 2004, Proceedings, pp. 278-281, 2004, Springer, 3-540-22137-9. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
state management of stories, trace-ability, customer integration, project management, transparency, tool support, Story, project database |
21 | Esma Aïmeur, Gilles Brassard, Flavien Serge Mani Onana |
Blind sales in electronic commerce. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICEC ![In: Proceedings of the 6th International Conference on Electronic Commerce, ICEC 2004, Delft, The Netherlands, October 25-27, 2004, pp. 148-157, 2004, ACM, 1-58113-930-6. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
anonymous surfing, customer buying behaviour, cryptography, electronic commerce, oblivious transfer, CAPTCHA, private information retrieval |
21 | Richard Conn |
Software Systems Requirements. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ACM J. Educ. Resour. Comput. ![In: ACM J. Educ. Resour. Comput. 2(4), pp. 1, 2002. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
Consortium Requirements Engineering, Evolutionary Spiral Model, Requirements-Based Testing, development requirements specifications interactively, documenting requirements, dynamics of interviewing, deriving and validating software requirements, problem domain modeling, rapid prototyping aids, requirements engineering methodologies, user/customer involvement, UML, formal methods, Z, extracting, SPARK |
21 | Roxana Wales, John O'Neill, Zara Mirmalek |
Ethnography, Customers, and Negotiated Interactions at the Airport. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IEEE Intell. Syst. ![In: IEEE Intell. Syst. 17(5), pp. 15-23, 2002. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
customer as participant, ethnographic methods, air travel, airline operations reliability, airline delays, HCC design, human-centered computing |
21 | Rachel Niedzwiecki, Macauley Peterson |
Help desk support: to be or not to be eligible. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 30th annual ACM SIGUCCS conference on User services: Charting Bold Courses - New Worlds in User Services, Providence, Rhode Island, USA, November 20-23, 2002, pp. 89-94, 2002, ACM, 1-58113-564-5. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
service level agreement, customer service |
21 | Jayne Ashworth |
Excellence in support or support is more than a correct answer. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 29th Annual ACM SIGUCCS Conference on User Services 2001, Portland, Oregon, USA, October 17-20, 2001, pp. 8-11, 2001, ACM, 1-58113-382-0. The full citation details ...](Pics/full.jpeg) |
2001 |
DBLP DOI BibTeX RDF |
customer service, excellence |
21 | Kemal A. Delic, Umeshwar Dayal |
Knowledge-Based Support Services: Monitoring and Adaptation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DEXA Workshops ![In: 11th International Workshop on Database and Expert Systems Applications (DEXA'00), 6-8 September 2000, Greenwich, London, UK, pp. 1097-1101, 2000, IEEE Computer Society, 0-7695-0680-1. The full citation details ...](Pics/full.jpeg) |
2000 |
DBLP DOI BibTeX RDF |
knowledge-based support services, customer support service business, support personnel, automatic problem solving, Hewlett Packard Corporation, monitoring loop, evolving needs, adaptation, knowledge management, knowledge-based system, decision making, productivity, knowledge sharing, business data processing, knowledge extraction, enterprise, knowledge creation, knowledge repositories, knowledge dissemination |
21 | Serguei Foss, Natalia Chernova |
On the stability of a partially accessible multi-station queue with state-dependent routing. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Queueing Syst. Theory Appl. ![In: Queueing Syst. Theory Appl. 29(1), pp. 55-73, 1998. The full citation details ...](Pics/full.jpeg) |
1998 |
DBLP DOI BibTeX RDF |
customer class, state-dependent routing, stability, Markov chain, fluid limit, multi-server queue |
21 | KianSing Ng, Huan Liu, HweeBong Kwah |
A Data Mining Application: Customes Retention at the Port of Singapore Authority (PSA). ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGMOD Conference ![In: SIGMOD 1998, Proceedings ACM SIGMOD International Conference on Management of Data, June 2-4, 1998, Seattle, Washington, USA., pp. 522-525, 1998, ACM Press, 0-89791-995-5. The full citation details ...](Pics/full.jpeg) |
1998 |
DBLP DOI BibTeX RDF |
customer retention, multiple concept-level association rules, decision-tree induction, deviation analysis |
21 | K. J. Cleetus, George Almási 0001 |
GDS-a group decision system for teams. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WETICE ![In: 5th Workshop on Enabling Technologies, Infrastructure for Collaborative Enterprises (WET-ICE'96), June 19-21, 1996, Stanford, CA, USA, Proceedings, pp. 250-255, 1996, IEEE Computer Society, 0-8186-7445-8. The full citation details ...](Pics/full.jpeg) |
1996 |
DBLP DOI BibTeX RDF |
GDS, group decision system, problem resolution, tradeoff negotiation, discussion leader, customer criteria, contra argument, supporting arguments, multimedia attachments, voting procedure, DSS, teams, evidence, group decision support systems, software package, graphical interface |
21 | Young-Wook Cha, Jong-Oh Kim, Kyou-Ho Lee, Ki Jun Han |
Multiaccess ATM Network for Residential and Small Business Subscribers. ![Search on Bibsonomy](Pics/bibsonomy.png) |
LCN ![In: Proceedings 21st Conference on Local Computer Networks, Minneapolis, Minnesota, USA, October 13-16, 1996, pp. 88-93, 1996, IEEE Computer Society, 0-8186-7617-5. The full citation details ...](Pics/full.jpeg) |
1996 |
DBLP DOI BibTeX RDF |
OAM reference model, small business subscribers, residential subscribers, shared medium-based multiaccess technology, switch port granularity, multiaccess ATM customer network, asynchronous transfer mode, switches, network architecture, connection management, connection control |
21 | Marianne Bays |
Impact of IS alignment strategies on organizational perceptions of quality. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS (3) ![In: 28th Annual Hawaii International Conference on System Sciences (HICSS-28), January 3-6, 1995, Kihei, Maui, Hawaii, USA, pp. 379-390, 1995, IEEE Computer Society, 0-8186-6945-4. The full citation details ...](Pics/full.jpeg) |
1995 |
DBLP DOI BibTeX RDF |
IS alignment strategies, information systems alignment strategies, organizational perceptions, business unit needs, IS producer unit, IS customer unit, JAD, Canadian organizations, US organizations, software engineering, information systems, software quality, project management, business data processing, project planning, application development, management of change, coordination mechanisms, survey research, information systems quality |
20 | Dennis Eckjans, Jens Fähling, Jan Marco Leimeister, Helmut Krcmar |
Mobile Customer Integration: A Smartphone Application Prototype for Conducting Mobile Conjoint Studies. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICMB ![In: International Conference on Mobile Business (ICMB 2011), Como, Italy, June 20-21, 2011, pp. 129-135, 2011, IEEE, 978-1-4577-0497-0. The full citation details ...](Pics/full.jpeg) |
2011 |
DBLP DOI BibTeX RDF |
full-profile approach, mobile customer integration, prototype, conjoint analysis, innovation management |
20 | |
CRM Customer Value Based on Data Mining. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WKDD ![In: Third International Conference on Knowledge Discovery and Data Mining, WKDD 2010, Phuket, Thailand, 9-10 January 2010, pp. 32-37, 2010, IEEE Computer Society, 978-0-7695-3923-2. The full citation details ...](Pics/full.jpeg) |
2010 |
DBLP DOI BibTeX RDF |
Data Mining, CRM, Customer Value |
20 | Xiaoping Qin, Shijue Zheng, Ying Huang, Guangsheng Deng |
Improved K-Means Algorithm and Application in Customer Segmentation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
APWCS ![In: 2010 Asia-Pacific Conference on Wearable Computing Systems, APWCS 2010, Shenzhen, China , 17-18 April 2010, pp. 224-227, 2010, IEEE Computer Society, 978-0-7695-4003-0. The full citation details ...](Pics/full.jpeg) |
2010 |
DBLP DOI BibTeX RDF |
time consumption, clustering, K-Means algorithm, customer segmentation, triangle inequality |
20 | Marko Jäntti, Kirsi Tanskanen, Jukka Kaukola |
Knowledge Management Challenges in Customer Support: A Case Study. ![Search on Bibsonomy](Pics/bibsonomy.png) |
eKNOW ![In: International Conference on Information, Process, and Knowledge Management, eKNOW 2009, Cancun, Mexico, February 1-7, 2009, pp. 78-83, 2009, IEEE Computer Society, 978-0-7695-3531-9. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
knowledge management, incident, customer support |
20 | Shan-yan Huang, Han-yuh Liu |
Applying Double-Loop Knowledge Management Model on Customer Self-Service Systems for Taiwan's E-government. ![Search on Bibsonomy](Pics/bibsonomy.png) |
NCM ![In: International Conference on Networked Computing and Advanced Information Management, NCM 2009, Fifth International Joint Conference on INC, IMS and IDC: INC 2009: International Conference on Networked Computing, IMS 2009: International Conference on Advanced Information Management and Service, IDC 2009: International Conference on Digital Content, Multimedia Technology and its Applications, Seoul, Korea, August 25-27, 2009, pp. 849-854, 2009, IEEE Computer Society, 978-0-7695-3769-6. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
self-service systems, e-goverment, knowledge management, customer relationship management |
20 | Marjo Kauppinen, Juha Savolainen, Laura Lehtola, Marko Komssi, Harri Töhönen, Alan M. Davis |
From Feature Development to Customer Value Creation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
RE ![In: RE 2009, 17th IEEE International Requirements Engineering Conference, Atlanta, Georgia, USA, August 31 - September 4, 2009, pp. 275-280, 2009, IEEE Computer Society, 978-0-7695-3761-0. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
requirements engineering, value creation, customer value |
20 | Jaap Kabbedijk, Sjaak Brinkkemper, Slinger Jansen, Bas van der Veldt |
Customer Involvement in Requirements Management: Lessons from Mass Market Software Development. ![Search on Bibsonomy](Pics/bibsonomy.png) |
RE ![In: RE 2009, 17th IEEE International Requirements Engineering Conference, Atlanta, Georgia, USA, August 31 - September 4, 2009, pp. 281-286, 2009, IEEE Computer Society, 978-0-7695-3761-0. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
Customer Involvement, Large scale, requirements management |
20 | Marko Jäntti |
Lessons Learnt from the Improvement of Customer Support Processes: A Case Study on Incident Management. ![Search on Bibsonomy](Pics/bibsonomy.png) |
PROFES ![In: Product-Focused Software Process Improvement, 10th International Conference, PROFES 2009, Oulu, Finland, June 15-17, 2009. Proceedings, pp. 317-331, 2009, Springer, 978-3-642-02151-0. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
incident, customer support, service desk |
20 | Shan-yan Huang, Han-yuh Liu |
A perspective of two-dimensional process integration customer relationship management driven business model. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICIS ![In: Proceedings of the 2nd International Conference on Interaction Sciences: Information Technology, Culture and Human (ICIS 2009), Seoul, Korea, 24-26 November 2009, pp. 778-783, 2009, ACM, 978-1-60558-710-3. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
horizontal alignment, two-dimensional process integration, vertical alignment, business model, CRM, customer relationship management |
20 | Xuecheng Yang, Xiaohang Zhang, Feng Zuo |
Word of Mouth: The Effects of Marketing Efforts and Customer Satisfaction. ![Search on Bibsonomy](Pics/bibsonomy.png) |
JCAI ![In: First IITA International Joint Conference on Artificial Intelligence, Hainan Island, China, 25-26 April 2009, pp. 687-690, 2009, IEEE Computer Society, 978-0-7695-3615-6. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
marketing efforts, mobile phone user, customer satisfaction, word of mouth |
20 | Krassie Petrova |
Mobile Payment: Towards a Customer-Centric Model. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WISE Workshops ![In: Web Information Systems Engineering - WISE 2008 Workshops, WISE 2008 International Workshops, Auckland, New Zealand, September 1-4, 2008. Proceedings, pp. 12-23, 2008, Springer, 978-3-540-85199-8. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
mPayment, customer-centric, adoption, mobile commerce, stakeholders, value chain, Mobile payment |
20 | Diego Magro, Anna Goy |
The business knowledge for customer relationship management: an ontological perspective. ![Search on Bibsonomy](Pics/bibsonomy.png) |
OBI ![In: Proceedings of the First International Workshop on Ontology-supported Business Intelligence, OBI 2008, Karlsruhe, Germany, October 27, 2008, pp. 4, 2008, ACM, 978-1-60558-219-1. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
customer relationship, management, enterprise ontology |
20 | Wesley Deneke, Josh Eno, Wing Ning Li, Craig W. Thompson, John R. Talburt, Jonathan Loghry, David Nash, Jeff Stires |
Towards a Domain-Specific Modeling Language for Customer Data Integration Workflow. ![Search on Bibsonomy](Pics/bibsonomy.png) |
GPC Workshops ![In: Workshops at the Grid and Pervasive Computing Conference, GPC 2008, Kunming, China, May 25-28, 2008, pp. 49-56, 2008, IEEE Computer Society, 978-0-7695-3177-9. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
workflow specification, workflow automation, customer data integration, Domain modeling |
20 | Christopher Thomson, Mike Holcombe, Tony Cowling, Tony Simons 0001, George Michaelides |
A pilot study of comparative customer comprehension between extreme x-machine and uml models. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ESEM ![In: Proceedings of the Second International Symposium on Empirical Software Engineering and Measurement, ESEM 2008, October 9-10, 2008, Kaiserslautern, Germany, pp. 270-272, 2008, ACM, 978-1-59593-971-5. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
extreme x-machines, xxm, testing, formal method, customer, requirements elicitation, empirical |
20 | Yan Li 0002, Peng Wen 0001, Hu Wang, Chunqiang Gong |
Service-Mining Based on Knowledge and Customer Databases. ![Search on Bibsonomy](Pics/bibsonomy.png) |
KSEM ![In: Knowledge Science, Engineering and Management, Second International Conference, KSEM 2007, Melbourne, Australia, November 28-30, 2007, Proceedings, pp. 587-592, 2007, Springer, 978-3-540-76718-3. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
Service-mining, Vehicle service, Customer Relationship Management, Behavior prediction |
20 | C. V. L. Raju, Y. Narahari, K. Ravikumar |
Learning dynamic prices in electronic retail markets with customer segmentation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Ann. Oper. Res. ![In: Ann. Oper. Res. 143(1), pp. 59-75, 2006. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
Electronic retail market, Captives, Shoppers, Volume discounts, Inventory replenishment, Reinforcement learning, Markov decision process, Q-learning, Dynamic pricing, Customer segmentation |
20 | Jonna Järveläinen |
"Welcome Old Mate, Deal with It Newcomer" - Web Site Customer Support Evaluation Based on Customers' Experience Level. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ENTER ![In: Information and Communication Technologies in Tourism, ENTER 2006, Proceedings of the International Conference in Lausanne, Switzerland, 2006, pp. 332-343, 2006, Springer, 978-3-211-30987-2. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
web site evaluation, online shopping experience, Internet self-efficacy, European travel sites, customer support |
20 | Alfred Padeletti, Berthenia Coltrane, Richard Kline |
Customer service: help for the help desk. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 33rd Annual ACM SIGUCCS Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005, pp. 299-304, 2005, ACM, 1-59593-200-3. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
support, help desk, customer support |
20 | Vyacheslav M. Abramov |
A Large Closed Queueing Network Containing Two Types of Node and Multiple Customer Classes: One Bottleneck Station. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Queueing Syst. Theory Appl. ![In: Queueing Syst. Theory Appl. 48(1-2), pp. 45-73, 2004. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
autonomous service, multiple customer classes, stochastic calculus, martingales and semimartingales, bottleneck, closed queueing network |
20 | Onno J. Boxma, Tetsuya Takine |
The M/G/1 FIFO Queue with Several Customer Classes. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Queueing Syst. Theory Appl. ![In: Queueing Syst. Theory Appl. 45(3), pp. 185-189, 2003. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
several customer classes, joint queue length distribution, FIFO, single server queue |
20 | Mark Watts |
Being Sam Malone: customer service on a campus where "Everybody Knows Your Name". ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 31st Annual ACM SIGUCCS Conference on User Services 2003, San Antonio, TX, USA, September 21-24, 2003, pp. 12-14, 2003, ACM, 1-58113-665-X. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
support teams, customer service, end user support |
20 | Dawn N. Jutla, James Craig, Peter Bodorik |
Enabling and Measuring Electronic Customer Relationship Management Readiness. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 34th Annual Hawaii International Conference on System Sciences (HICSS-34), January 3-6, 2001, Maui, Hawaii, USA, 2001, IEEE Computer Society, 0-7695-0981-9. The full citation details ...](Pics/full.jpeg) |
2001 |
DBLP DOI BibTeX RDF |
Stakeholder model, CRM readiness, Trust, Knowledge management, e-Commerce, Business model, e-Business, Customer relationship management, Gap analysis, Evaluation framework |
20 | Joyce Davidson |
A Total Workout: Cross - training Customer Services and Marketing. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 27th Annual ACM SIGUCCS Conference on User Services: Mile High Expectations 1999, Denver, Colorado, USA, pp. 39-42, 1999, ACM, 1-58113-144-5. The full citation details ...](Pics/full.jpeg) |
1999 |
DBLP DOI BibTeX RDF |
marketing the ITS organization, customer service |
20 | Theresa Duhart, Paul Monaghan, Tom Aldrich |
Creating the customer service team: an ongoing process. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SIGUCCS ![In: Proceedings of the 27th Annual ACM SIGUCCS Conference on User Services: Mile High Expectations 1999, Denver, Colorado, USA, pp. 51-55, 1999, ACM, 1-58113-144-5. The full citation details ...](Pics/full.jpeg) |
1999 |
DBLP DOI BibTeX RDF |
small schools, support partnership agreement, help desk, customer service, service desk |
20 | Paula Curtis, Tammy Heiserman, David Jobusch, Mark Notess, Jayson M. Webb |
Customer-Focused Design Data in a Large, Multi-Site Organization. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CHI ![In: Proceeding of the CHI '99 Conference on Human Factors in Computing Systems: The CHI is the Limit, Pittsburgh, PA, USA, May 15-20, 1999., pp. 608-615, 1999, ACM, 0-201-48559-1. The full citation details ...](Pics/full.jpeg) |
1999 |
DBLP DOI BibTeX RDF |
customer-focused design, organizational change, distributed teams, contextual inquiry, contextual design, affinity, user data |
20 | Makoto Kobayashi, Masahide Shinozaki, Takashi Sakairi, Maroun Touma, Shahrokh Daijavad, Catherine G. Wolf |
Collaborative Customer Services Using Synchronous Web Browser Sharing. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CSCW ![In: CSCW '98, Proceedings of the ACM 1998 Conference on Computer Supported Cooperative Work, Seattle, WA, USA, November 14-18, 1998, pp. 99-109, 1998, ACM, 1-58113-009-0. The full citation details ...](Pics/full.jpeg) |
1998 |
DBLP DOI BibTeX RDF |
Weg-collaboration customer services, synchronous Web brower sharing, CSCW, collaboration architecture |
18 | Manas Somaiya, Christopher M. Jermaine, Sanjay Ranka |
Mixture models for learning low-dimensional roles in high-dimensional data. ![Search on Bibsonomy](Pics/bibsonomy.png) |
KDD ![In: Proceedings of the 16th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, Washington, DC, USA, July 25-28, 2010, pp. 909-918, 2010, ACM, 978-1-4503-0055-1. The full citation details ...](Pics/full.jpeg) |
2010 |
DBLP DOI BibTeX RDF |
mixture models, mcmc, high-dimensional data |
18 | Shuting Xu, Shuhua Lai, Manying Qiu |
Privacy preserving churn prediction. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SAC ![In: Proceedings of the 2009 ACM Symposium on Applied Computing (SAC), Honolulu, Hawaii, USA, March 9-12, 2009, pp. 1610-1614, 2009, ACM, 978-1-60558-166-8. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
data mining, privacy, prediction, churn |
18 | Arzad Alam Kherani |
Sojourn times in (discrete) time shared systems and their continuous time limits. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Queueing Syst. Theory Appl. ![In: Queueing Syst. Theory Appl. 60(3-4), pp. 171-191, 2008. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
Time shared systems, Discriminatory processor sharing, Age based scheduling, Residual processing time based scheduling |
18 | Cosimo Palmisano, Alexander Tuzhilin, Michele Gorgoglione |
Using Context to Improve Predictive Modeling of Customers in Personalization Applications. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IEEE Trans. Knowl. Data Eng. ![In: IEEE Trans. Knowl. Data Eng. 20(11), pp. 1535-1549, 2008. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
|
18 | Shangping Wang, Zhiqiang Chen, Xiaofeng Wang |
A New Certificateless Electronic Cash Scheme with Multiple Banks Based on Group Signatures. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ISECS ![In: Proceedings of The International Symposium on Electronic Commerce and Security, ISECS 2008, August 3-5, 2008, Guangzhou, China, pp. 362-366, 2008, IEEE Computer Society, 978-0-7695-3258-5. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
Electronic Cash Scheme, Group Signatures, Certificateless |
18 | Mikhail J. Atallah, Keith B. Frikken, Marina Blanton, YounSun Cho |
Private combinatorial group testing. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AsiaCCS ![In: Proceedings of the 2008 ACM Symposium on Information, Computer and Communications Security, ASIACCS 2008, Tokyo, Japan, March 18-20, 2008, pp. 312-320, 2008, ACM, 978-1-59593-979-1. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
privacy, secure protocol, group testing, integrity verification |
18 | Morrakot Raweewan, William G. Ferrell Jr. |
How "Hard Science" and Engineering Enhance Service-Dominant Economy. ![Search on Bibsonomy](Pics/bibsonomy.png) |
APSCC ![In: Proceedings of the 3rd IEEE Asia-Pacific Services Computing Conference, APSCC 2008, Yilan, Taiwan, 9-12 December 2008, pp. 718-723, 2008, IEEE Computer Society, 978-0-7695-3473-2. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
|
18 | Bohan Liu, Bo Yuan 0003, Wenhuang Liu |
Classification and Dimension Reduction in Bank Credit Scoring System. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ISNN (1) ![In: Advances in Neural Networks - ISNN 2008, 5th International Symposium on Neural Networks, ISNN 2008, Beijing, China, September 24-28, 2008, Proceedings, Part I, pp. 531-538, 2008, Springer, 978-3-540-87731-8. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
Clustering, SVM, LDA, Dimension Reduction |
18 | Philip Limbeck, Josef Schiefer |
Solution Architecture for Visitor Segmentation and Recommendation Generation in Real Time. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EC-Web ![In: E-Commerce and Web Technologies, 9th International Conference, EC-Web 2008, Turin, Italy, September 3-4, 2008, Proceedings, pp. 102-113, 2008, Springer, 978-3-540-85716-7. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
|
18 | Shaohui Ma, Hao Zhang |
A Dynamic CRM Model Based on POMDP. ![Search on Bibsonomy](Pics/bibsonomy.png) |
FSKD (2) ![In: Fifth International Conference on Fuzzy Systems and Knowledge Discovery, FSKD 2008, 18-20 October 2008, Jinan, Shandong, China, Proceedings, Volume 2, pp. 55-59, 2008, IEEE Computer Society. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
|
18 | Wes Williams, Mike Stout |
Colossal, Scattered, and Chaotic (Planning with a Large Distributed Team). ![Search on Bibsonomy](Pics/bibsonomy.png) |
AGILE ![In: Agile Development Conference, AGILE 2008, Toronto, Canada, 4-8 August 2008, pp. 356-361, 2008, IEEE Computer Society, 978-0-7695-3321-6. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
|
18 | Anna Chmielowiec, Guillaume Pierre, Jaap Gordijn, Maarten van Steen |
Technical challenges in market-driven automated service provisioning. ![Search on Bibsonomy](Pics/bibsonomy.png) |
MW4SOC ![In: Proceedings of the 3rd Workshop on Middleware for Service Oriented Computing, MW4SOC 2008, Leuven, Belgium, December 1-5, 2008, pp. 25-30, 2008, ACM, 978-1-60558-368-6. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
commercial services, service bundles, service provisioning |
18 | Ashwin Lall, Anca Sailer, Mark Brodie |
A Graphical Approach to Providing Infrastructure Recommendations for IT. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IEEE SCC (2) ![In: 2008 IEEE International Conference on Services Computing (SCC 2008), 8-11 July 2008, Honolulu, Hawaii, USA, pp. 161-168, 2008, IEEE Computer Society, 978-0-7695-3283-7. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
IT, Services, maintenance |
18 | Kinnis Gosha, Jakita Owensby Thomas, Juan E. Gilbert |
Exploring the Impact of Queue Management on Quality of Service for SMBs. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IEEE SCC (2) ![In: 2008 IEEE International Conference on Services Computing (SCC 2008), 8-11 July 2008, Honolulu, Hawaii, USA, pp. 551-554, 2008, IEEE Computer Society, 978-0-7695-3283-7. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
SSME, SMB, SST, Self Service Technology, service-based software application, Service Science, Queue Management |
18 | Hong Joo Lee, Jong Woo Kim 0002, Sung Joo Park |
Understanding collaborative filtering parameters for personalized recommendations in e-commerce. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Electron. Commer. Res. ![In: Electron. Commer. Res. 7(3-4), pp. 293-314, 2007. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
Personalization, e-Commerce, Collaborative filtering, Parameter selection |
18 | Marcus O'Connell, Vincent Wade |
Service Management in a Dynamic E-Business Environment. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Integrated Network Management ![In: Integrated Network Management, IM 2007. 10th IFIP/IEEE International Symposium on Integrated Network Management, Munich, Germany, 21-25 May 2007, pp. 449-458, 2007, IEEE. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
18 | Zolidah Kasiran, Saadiah Yahya |
Facial Expression as an Implicit Customers' Feedback and the Challenges. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CGIV ![In: 4th International Conference on Computer Graphics, Imaging and Visualization (CGIV 2007), August 14-16, 2007, Bangkok, Thailand, pp. 377-381, 2007, IEEE Computer Society, 0-7695-2928-3. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
Customers' satisfaction, Facial Expression |
18 | Sagar Chaki, Christian Schallhart, Helmut Veith |
Verification Across Intellectual Property Boundaries. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CAV ![In: Computer Aided Verification, 19th International Conference, CAV 2007, Berlin, Germany, July 3-7, 2007, Proceedings, pp. 82-94, 2007, Springer, 978-3-540-73367-6. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
18 | Mehmet Mutlu Yenisey |
Axiomatic Design Approach for E-Commercial Web Sites. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HCI (1) ![In: Human-Computer Interaction. Interaction Design and Usability, 12th International Conference, HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I, pp. 308-315, 2007, Springer, 978-3-540-73104-7. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
Axiomatic Design, Usability, Web page |
18 | Akihiro Ogino, Sae-ueng Somkiat, Toshikazu Kato |
The Inspiring Store: Decision Support System for Shopping Based on Individual Interests. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HCI (9) ![In: Human Interface and the Management of Information. Interacting in Information Environments, Symposium on Human Interface 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part II, pp. 948-954, 2007, Springer, 978-3-540-73353-9. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
18 | Karthik Subbian, Ramakrishnan Kannan, Raghav Kumar Gautam, Y. Narahari |
Incentive Compatible Mechanisms for Group Ticket Allocation in Software Maintenance Services. ![Search on Bibsonomy](Pics/bibsonomy.png) |
APSEC ![In: 14th Asia-Pacific Software Engineering Conference (APSEC 2007), 5-7 December 2007, Nagoya, Japan, pp. 270-277, 2007, IEEE Computer Society, 0-7695-3057-5. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
18 | Tai-Hoon Kim, Kouichi Sakurai, Sun-Myung Hwang |
Induction and Implementation of Security Requirements in Each System Block. ![Search on Bibsonomy](Pics/bibsonomy.png) |
MMM (2) ![In: Advances in Multimedia Modeling, 13th International Multimedia Modeling Conference, MMM 2007, Singapore, January 9-12, 2007. Proceedings, Part II, pp. 694-701, 2007, Springer, 978-3-540-69428-1. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
18 | Vyacheslav M. Abramov |
Analysis of multiserver retrial queueing system: A martingale approach and an algorithm of solution. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Ann. Oper. Res. ![In: Ann. Oper. Res. 141(1), pp. 19-50, 2006. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
Multiserver retrial queues, Stochastic calculus, Martingales and semimartingales, Queue-length distribution |
18 | Thanh Tho Quan, Siu Cheung Hui, Alvis Cheuk M. Fong |
Automatic fuzzy ontology generation for semantic help-desk support. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IEEE Trans. Ind. Informatics ![In: IEEE Trans. Ind. Informatics 2(3), pp. 155-164, 2006. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
|
18 | Xiaoqing Frank Liu, Kunio Noguchi, Anuj Dhungana, V. V. N. S. N. Srirangam A., Praveen Inuganti |
A quantitative approach for setting technical targets based on impact analysis in software quality function deployment (SQFD). ![Search on Bibsonomy](Pics/bibsonomy.png) |
Softw. Qual. J. ![In: Softw. Qual. J. 14(2), pp. 113-134, 2006. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
Quality planning, Software quality function deployment (SQFD), Benchmarking, Impact analysis, Linear regression |
18 | Swapna S. Gokhale, Jijun Lu |
Performance and Availability Analysis of an E-Commerce Site. ![Search on Bibsonomy](Pics/bibsonomy.png) |
COMPSAC (1) ![In: 30th Annual International Computer Software and Applications Conference, COMPSAC 2006, Chicago, Illinois, USA, September 17-21, 2006. Volume 1, pp. 495-502, 2006, IEEE Computer Society, 0-7695-2655-1. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
|
18 | Smruti Padhy, Arzad Alam Kherani |
Tail equivalence for some time-shared systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
VALUETOOLS ![In: Proceedings of the 1st International Conference on Performance Evaluation Methodolgies and Tools, VALUETOOLS 2006, Pisa, Italy, October 11-13, 2006, pp. 37, 2006, ACM, 1-59593-504-5. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
RPT based scheduling, aged based scheduling, aysmptotic study, sojourn time |
18 | Chao-Fu Hong, Hsiao-Fang Yang, Leuo-hong Wang, Mu-Hua Lin, Po-Wen Yang, Geng-Sian Lin |
Creating Chance by New Interactive Evolutionary Computation: Bipartite Graph Based Interactive Genetic Algorithm. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EvoWorkshops ![In: Applications of Evolutionary Computing, EvoWorkshops 2006: EvoBIO, EvoCOMNET, EvoHOT, EvoIASP, EvoINTERACTION, EvoMUSART, and EvoSTOC, Budapest, Hungary, April 10-12, 2006, Proceedings, pp. 554-564, 2006, Springer, 3-540-33237-5. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
BiGIGA, chance discovery, Bipartite, IEC |
18 | Kyung-Sang Sung, Hae-Seok Oh |
Recommends System using Re-extraction methods on the Groups with a similarity pattern such as Clustered User's preference tendency. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SERA ![In: Fourth International Conference on Software Engineering, Research, Management and Applications (SERA 2006), 9-11 August 2006, Seattle, Washington, USA, pp. 101-107, 2006, IEEE Computer Society, 0-7695-2656-X. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
|
18 | Tiaojun Xiao, Gang Yu, Zhaohan Sheng, Yusen Xia |
Coordination of a Supply Chain with One-Manufacturer and Two-Retailers Under Demand Promotion and Disruption Management Decisions. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Ann. Oper. Res. ![In: Ann. Oper. Res. 135(1), pp. 87-109, 2005. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
supply chain coordination, game, contract, disruption management |
18 | Zhenying Zhao, Michael O. Ball, Masahiro Kotake |
Optimization-Based Available-To-Promise with Multi-Stage Resource Availability. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Ann. Oper. Res. ![In: Ann. Oper. Res. 135(1), pp. 65-85, 2005. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
available-to-promise, manufacturing order, production capability, order-promising and fulfillment, mixed-integer-programming |
18 | In Hyeob Yu, Jin Ki Lee, Jong Min Ko, Sun Ic Kim |
A Method for Classification of Electricity Demands Using Load Profile Data. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ACIS-ICIS ![In: 4th Annual ACIS International Conference on Computer and Information Science (ICIS 2005), 14-16 July 2005, Jeju Island, South Korea, pp. 164-168, 2005, IEEE Computer Society, 0-7695-2296-3. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
18 | Masayuki Kessoku, Masakazu Takahashi, Kazuhiko Tsuda |
A My Page Service Realizing Method by Using Market Expectation Engine. ![Search on Bibsonomy](Pics/bibsonomy.png) |
KES (4) ![In: Knowledge-Based Intelligent Information and Engineering Systems, 9th International Conference, KES 2005, Melbourne, Australia, September 14-16, 2005, Proceedings, Part IV, pp. 765-771, 2005, Springer, 3-540-28897-X. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
18 | Bong-Horng Chu, In-Kai Liao, Cheng-Seen Ho |
An Ontology-Supported Database Refurbishing Technique and Its Application in Mining GSM Trouble Shooting Rules. ![Search on Bibsonomy](Pics/bibsonomy.png) |
KES (3) ![In: Knowledge-Based Intelligent Information and Engineering Systems, 9th International Conference, KES 2005, Melbourne, Australia, September 14-16, 2005, Proceedings, Part III, pp. 997-1004, 2005, Springer, 3-540-28896-1. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
18 | M. Kathryn Brohman, Richard T. Watson, Gabriele Piccoli, A. Parasuraman |
NCSS Process Completeness: Construct Development and Preliminary Validation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 38th Hawaii International Conference on System Sciences (HICSS-38 2005), CD-ROM / Abstracts Proceedings, 3-6 January 2005, Big Island, HI, USA, 2005, IEEE Computer Society, 0-7695-2268-8. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
18 | Kwang Chun Lee, Ho-Jin Choi, Danhyung Lee, Sungwon Kang |
Quantitative Measurement of Quality Attribute Preferences Using Conjoint Analysis. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DSV-IS ![In: Interactive Systems, Design, Specification, and Verification, 12th International Workshop, DSVIS 2005, Newcastle upon Tyne, UK, July 13-15, 2005, Revised Papers, pp. 213-224, 2005, Springer, 3-540-34145-5. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
18 | Guy A. Boy |
Knowledge management for product maturity. ![Search on Bibsonomy](Pics/bibsonomy.png) |
K-CAP ![In: Proceedings of the 3rd International Conference on Knowledge Capture (K-CAP 2005), October 2-5, 2005, Banff, Alberta, Canada, pp. 43-50, 2005, ACM, 1-59593-163-5. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
active design documents, design and development, knowledge management, user experience, maturity |
18 | Aristide Mingozzi |
The Multi-depot Periodic Vehicle Routing Problem. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SARA ![In: Abstraction, Reformulation and Approximation, 6th International Symposium, SARA 2005, Airth Castle, Scotland, UK, July 26-29, 2005, Proceedings, pp. 347-350, 2005, Springer, 3-540-27872-9. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
18 | Marc Rennhard, Sandro Rafaeli, Laurent Mathy, Bernhard Plattner, David Hutchison 0001 |
Towards Pseudonymous e-Commerce. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Electron. Commer. Res. ![In: Electron. Commer. Res. 4(1-2), pp. 83-111, 2004. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
pseudonymous payment, pseudonymous credit cards, privacy, trust, e-commerce, anonymity, pseudonymity, Mix-networks |
18 | Bharat Rao, Louis Minakakis |
Assessing the Business Impact of Location Based Services. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 37th Hawaii International Conference on System Sciences (HICSS-37 2004), CD-ROM / Abstracts Proceedings, 5-8 January 2004, Big Island, HI, USA, 2004, IEEE Computer Society, 0-7695-2056-1. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
|
18 | Changjie Wang, Ho-fung Leung, Shing-Chi Cheung, Yumin Wang |
Use of Cryptographic Technologies for Privacy Protection of Watermarks in Internet Retails of Digital Contents. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AINA (1) ![In: 18th International Conference on Advanced Information Networking and Applications (AINA 2004), 29-31 March 2004, Fukuoka, Japan, pp. 414-419, 2004, IEEE Computer Society, 0-7695-2051-0. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
|
18 | Neal G. Shaw, Christopher W. Craighead |
Technology enablers to recover from failures in e-services. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Commun. ACM ![In: Commun. ACM 46(6), pp. 56-57, 2003. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
|
18 | Kyung-Yong Jung, Young-Joo Na, Jung-Hyun Lee |
FDRAS: Fashion Design Recommender Agent System Using the Extraction of Representative Sensibility and the Two-Way Combined Filtering on Textile. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DEXA ![In: Database and Expert Systems Applications, 14th International Conference, DEXA 2003, Prague, Czech Republic, September 1-5, 2003, Proceedings, pp. 631-640, 2003, Springer, 3-540-40806-1. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
|
18 | Qingsong Yao, Aijun An |
SQL-Relay: An Event-Driven Rule-Based Database Gateway. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WAIM ![In: Advances in Web-Age Information Management, 4th International Conference, WAIM 2003, Chengdu, China, August 17-19, 2003, Proceedings, pp. 506-507, 2003, Springer, 3-540-40715-4. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
|
18 | John V. Harrison, Anna Andrusiewicz |
The digital signage exchange: a virtual marketplace for out-of-home digital advertising. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EC ![In: Proceedings 4th ACM Conference on Electronic Commerce (EC-2003), San Diego, California, USA, June 9-12, 2003, pp. 274, 2003, ACM, 1-58113-679-X. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
digital advertising, internet, multimedia, electronic commerce, computer networks, data management |
18 | David Kane |
Introducing Agile Development into Bioinformatics: An Experience Report. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Agile Development Conference ![In: 2003 Agile Development Conference (ADC 2003), 25-28 June 2003, Salt Lake City, UT, USA, pp. 132-139, 2003, IEEE Computer Society, 0-7695-2013-8. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
|
18 | Rick Mugridge, Ewan D. Tempero |
Retrofitting an Acceptance Test Framework for Clarit. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Agile Development Conference ![In: 2003 Agile Development Conference (ADC 2003), 25-28 June 2003, Salt Lake City, UT, USA, pp. 92-98, 2003, IEEE Computer Society, 0-7695-2013-8. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
|
18 | Bjørn Erik Munkvold, Sandeep Purao |
Special issue on: E-commerce systems development practices. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Data Base ![In: Data Base 33(4), pp. 6-7, 2002. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
18 | Giampaolo Bella, Lawrence C. Paulson, Fabio Massacci |
The verification of an industrial payment protocol: the SET purchase phase. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CCS ![In: Proceedings of the 9th ACM Conference on Computer and Communications Security, CCS 2002, Washington, DC, USA, November 18-22, 2002, pp. 12-20, 2002, ACM, 1-58113-612-9. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
inductive specifications, isabelle proof assistant, formal verification, electronic commerce, security protocols |
18 | Domenico Rosaci, Giuseppe M. L. Sarnè, Domenico Ursino |
A multi-agent model for handling e-commerce activities. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IDEAS ![In: International Database Engineering & Applications Symposium, IDEAS'02, July 17-19, 2002, Edmonton, Canada, Proceedings, pp. 202-213, 2002, IEEE Computer Society, 0-7695-1638-6. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
18 | Eikoh Chida, Yosuke Kasai, Masahiro Mambo, Hiroki Shizuya |
Spending Offline Divisible Coins with Combining Capability. ![Search on Bibsonomy](Pics/bibsonomy.png) |
INDOCRYPT ![In: Progress in Cryptology - INDOCRYPT 2002, Third International Conference on Cryptology in India, Hyderabad, India, December 16-18, 2002, pp. 339-353, 2002, Springer, 3-540-00263-4. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
Offline divisible coins, Combining capability, Combined coin, Overspending prevention, Anonymity, Efficiency |
18 | Katharina Morik, Christian Hüppe, Klaus Unterstein |
End-User Access to Multiple Sources - Incorporating Knowledge Discovery into Knowledge Management. ![Search on Bibsonomy](Pics/bibsonomy.png) |
PAKM ![In: Practical Aspects of Knowledge Management, 4th International Conference, PAKM 2002, Vienna, Austria, December 2-3, 2002, Proceedings, pp. 232-243, 2002, Springer, 3-540-00314-2. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
18 | Michael Mitzenmacher |
The Power of Two Choices in Randomized Load Balancing. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IEEE Trans. Parallel Distributed Syst. ![In: IEEE Trans. Parallel Distributed Syst. 12(10), pp. 1094-1104, 2001. The full citation details ...](Pics/full.jpeg) |
2001 |
DBLP DOI BibTeX RDF |
limiting systems, distributed systems, Load balancing, queuing theory, choices |
18 | Joel L. Wolf, Philip S. Yu |
On balancing the load in a clustered web farm. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ACM Trans. Internet Techn. ![In: ACM Trans. Internet Techn. 1(2), pp. 231-261, 2001. The full citation details ...](Pics/full.jpeg) |
2001 |
DBLP DOI BibTeX RDF |
Clustered Web farms, load balancing, combinatorial optimization, resource allocation problems |
18 | Pedro M. Domingos, Matthew Richardson |
Mining the network value of customers. ![Search on Bibsonomy](Pics/bibsonomy.png) |
KDD ![In: Proceedings of the seventh ACM SIGKDD international conference on Knowledge discovery and data mining, San Francisco, CA, USA, August 26-29, 2001, pp. 57-66, 2001, ACM, 1-58113-391-X. The full citation details ...](Pics/full.jpeg) |
2001 |
DBLP DOI BibTeX RDF |
social networks, collaborative filtering, Markov random fields, viral marketing, dependency networks, direct marketing |
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