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Venues (Conferences, Journals, ...)
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GrowBag graphs for keyword ? (Num. hits/coverage)
Group by:
The graphs summarize 482 occurrences of 317 keywords
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Results
Found 1002 publication records. Showing 1002 according to the selection in the facets
Hits ?▲ |
Authors |
Title |
Venue |
Year |
Link |
Author keywords |
150 | Hyung-Su Kim, Young-Gul Kim |
A Study on Developing CRM Scorecard. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 40th Hawaii International International Conference on Systems Science (HICSS-40 2007), CD-ROM / Abstracts Proceedings, 3-6 January 2007, Waikoloa, Big Island, HI, USA, pp. 150, 2007, IEEE Computer Society, 0-7695-2755-8. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
145 | Mahdi Seify |
New Method for Risk Management in CRM Security Management. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ITNG ![In: Third International Conference on Information Technology: New Generations (ITNG 2006), 10-12 April 2006, Las Vegas, Nevada, USA, pp. 440-445, 2006, IEEE Computer Society, 0-7695-2497-4. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
Information Security Management System (ISMS), Data management, Risk Management, Customer Relationship Management (CRM) |
135 | Te-Ming Chang, Lin-Li Liao, Wen-Feng Hsiao |
An Empirical Study on the e-CRM Performance Influence Model for Service Sectors in Taiwan. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EEE ![In: 2005 IEEE International Conference on e-Technology, e-Commerce, and e-Services (EEE 2005), 29 March - 1 April 2005, Hong Kong, China, pp. 240-245, 2005, IEEE Computer Society, 0-7695-2274-2. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
Performance influence, TOE framework, SEM analysis, e-CRM |
135 | Anne Gates Applin, Hilary J. Holz |
Computing research methods multi-perspective digital library: a call for participation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ITiCSE ![In: Proceedings of the 13th Annual SIGCSE Conference on Innovation and Technology in Computer Science Education, ITiCSE 2008, Madrid, Spain, June 30 - July 2, 2008, pp. 337, 2008, ACM, 978-1-60558-078-4. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
computing research methods, curricular issues, scholar-produced digital resource, participatory design |
112 | Anne Gates Applin, Hilary J. Holz, William J. Joel, Ifeyinwa Okoye, Katherine Deibel, Becky Grasser, Briony J. Oates, Gwendolyne Wood |
A multi-perspective digital library to facilitate integrating teaching research methods across the computing curriculum. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ACM SIGCSE Bull. ![In: ACM SIGCSE Bull. 39(4), pp. 184-203, 2007. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
computing research methods, scholar-produced digital resource, personas, sense-making |
112 | Michael Fux, Daniel Mathieu, Frank Go |
Integrated Electronic Customer Relationship Management (CRM) for Alpine Tourist Destinations: Drivers and an Adoption Framework. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ENTER ![In: Information and Communication Technologies in Tourism, ENTER 2007, Proceedings of the International Conference in Ljubljana, Slovenia, 2007, pp. 413-424, 2007, Springer, 978-3-211-69564-7. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
Integrated CRM, Destination Management Organization, Small and Medium-Sized Tourism Enterprises, outsourcing |
102 | Yan Liu, Changfeng Zhou, Ying-Wu Chen 0001 |
Determinants of E-CRM in Influencing Customer Satisfaction. ![Search on Bibsonomy](Pics/bibsonomy.png) |
PRICAI ![In: PRICAI 2006: Trends in Artificial Intelligence, 9th Pacific Rim International Conference on Artificial Intelligence, Guilin, China, August 7-11, 2006, Proceedings, pp. 767-776, 2006, Springer, 3-540-36667-9. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
electronic questionnaire, customer satisfaction, PLS, SEM, E-CRM |
101 | Alok Mishra 0001, Deepti Mishra 0001 |
CRM System Implementation in a Multinational Enterprise. ![Search on Bibsonomy](Pics/bibsonomy.png) |
OTM Workshops ![In: On the Move to Meaningful Internet Systems: OTM 2009 Workshops, Confederated International Workshops and Posters, ADI, CAMS, EI2N, ISDE, IWSSA, MONET, OnToContent, ODIS, ORM, OTM Academy, SWWS, SEMELS, Beyond SAWSDL, and COMBEK 2009, Vilamoura, Portugal, November 1-6, 2009. Proceedings, pp. 484-493, 2009, Springer, 978-3-642-05289-7. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
Implementation, Customer Relationship Management, CRM |
96 | Shan-yan Huang, Han-yuh Liu |
A perspective of two-dimensional process integration customer relationship management driven business model. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICIS ![In: Proceedings of the 2nd International Conference on Interaction Sciences: Information Technology, Culture and Human (ICIS 2009), Seoul, Korea, 24-26 November 2009, pp. 778-783, 2009, ACM, 978-1-60558-710-3. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
horizontal alignment, two-dimensional process integration, vertical alignment, business model, CRM, customer relationship management |
96 | Diego Magro, Anna Goy |
Towards a first ontology for customer relationship management. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CSTST ![In: CSTST 2008: Proceedings of the 5th International Conference on Soft Computing as Transdisciplinary Science and Technology, Cergy-Pontoise, France, October 28-31, 2008, pp. 637-643, 2008, ACM, 978-1-60558-046-3. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
CRM ontology, customer relationship management, enterprise ontology |
94 | Zhedan Pan, Hoyeon Ryu, Jongmoon Baik |
A Case Study: CRM Adoption Success Factor Analysis and Six Sigma DMAIC Application. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SERA ![In: 5th ACIS International Conference on Software Engineering Research, Management & Applications (SERA 2007), August 20-22, 2007, Haeundae Grand Hotel, Busan, Korea, pp. 828-838, 2007, IEEE Computer Society, 0-7695-2867-8. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
94 | Sonja Grabner-Kräuter, Gernot Mödritscher, Martin Waiguny, Werner Mussnig |
Performance Monitoring of CRM Initiatives. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 40th Hawaii International International Conference on Systems Science (HICSS-40 2007), CD-ROM / Abstracts Proceedings, 3-6 January 2007, Waikoloa, Big Island, HI, USA, pp. 150, 2007, IEEE Computer Society, 0-7695-2755-8. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
94 | Jessica Hsiaofen Chen, Eric T. G. Wang |
Internalization in Technology Innovation: A Case of CRM Adoption. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 39th Hawaii International International Conference on Systems Science (HICSS-39 2006), CD-ROM / Abstracts Proceedings, 4-7 January 2006, Kauai, HI, USA, 2006, IEEE Computer Society, 0-7695-2507-5. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
|
94 | Matthias Meyer |
Multidisciplinarity of CRM Integration and Its Implications. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 38th Hawaii International Conference on System Sciences (HICSS-38 2005), CD-ROM / Abstracts Proceedings, 3-6 January 2005, Big Island, HI, USA, 2005, IEEE Computer Society, 0-7695-2268-8. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
94 | Rosalie J. Ocker, Susan M. Mudambi |
Assessing the Readiness of Firms for CRM: A Literature Review and Research Model. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 36th Hawaii International Conference on System Sciences (HICSS-36 2003), CD-ROM / Abstracts Proceedings, January 6-9, 2003, Big Island, HI, USA, pp. 181, 2003, IEEE Computer Society, 0-7695-1874-5. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
|
89 | Jun Wu |
Customer Relationship Management (CRM) Implementation in China: A Case Study of Legend Group. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CONFENIS (2) ![In: Research and Practical Issues of Enterprise Information Systems II, Volume 2, IFIP TC 8 WG 8.9 International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2007), October 14-16, 2007, Beijing, China, pp. 1441-1447, 2007, Springer, 978-0-387-76311-8. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
Case study, CRM, Critical success factors |
83 | Seungjeong Yang, Jongtae Rhee |
Propose of U-CRM system displaying powerful efficiency in RFID Computing environment. ![Search on Bibsonomy](Pics/bibsonomy.png) |
MUE ![In: 2007 International Conference on Multimedia and Ubiquitous Engineering (MUE 2007), 26-28 April 2007, Seoul, Korea, pp. 190-195, 2007, IEEE Computer Society, 978-0-7695-2777-2. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
83 | Chia Shen, Ichiro Mizunuma |
RT-CRM: Real-Time Channel-Based Reflective Memory. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IEEE Trans. Computers ![In: IEEE Trans. Computers 49(11), pp. 1202-1214, 2000. The full citation details ...](Pics/full.jpeg) |
2000 |
DBLP DOI BibTeX RDF |
Real-time communication service, monitor and control, data distribution, distributed real-time systems |
83 | Chia Shen, Ichiro Mizunuma |
RT-CRM: Real-Time Channel-based Reflective Memory. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IEEE Real Time Technology and Applications Symposium ![In: 3rd IEEE Real-Time Technology and Applications Symposium, RTAS '97, Montreal, Canada, June 9-11, 1997, pp. 239-251, 1997, IEEE Computer Society, 0-8186-8016-4. The full citation details ...](Pics/full.jpeg) |
1997 |
DBLP DOI BibTeX RDF |
real-time, middleware, industrial applications, Communication services |
82 | Bin Wu 0001, Qi Ye, Shengqi Yang, Bai Wang 0001 |
Group CRM: a new telecom CRM framework from social network perspective. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CIKM-CNIKM ![In: Proceeding of the ACM First International Workshop on Complex Networks Meet Information & Knowledge Management, CIKM-CNIKM 2009, Hong Kong, China, November 6, 2009, pp. 3-10, 2009, ACM, 978-1-60558-807-0. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
crm, data mining, social network analysis, call graph |
78 | Hilary J. Holz, Anne Gates Applin, Bruria Haberman, Donald Joyce, Helen C. Purchase, Catherine Reed |
Research methods in computing: what are they, and how should we teach them? ![Search on Bibsonomy](Pics/bibsonomy.png) |
ACM SIGCSE Bull. ![In: ACM SIGCSE Bull. 38(4), pp. 96-114, 2006. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
pedagogy, constructivism, research methods, situated learning, learning activities |
78 | Malte Geib, Annette Reichold, Lutz M. Kolbe, Walter Brenner |
Architecture for Customer Relationship Management Approaches in Financial Services. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 38th Hawaii International Conference on System Sciences (HICSS-38 2005), CD-ROM / Abstracts Proceedings, 3-6 January 2005, Big Island, HI, USA, 2005, IEEE Computer Society, 0-7695-2268-8. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
Knowledge Management, Customer Relationship Management, Performance Management |
78 | Colleen Cunningham, Il-Yeol Song, Peter P. Chen |
Data warehouse design to support customer relationship management analyses. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DOLAP ![In: DOLAP 2004, ACM Seventh International Workshop on Data Warehousing and OLAP, Washington, DC, USA, November 12-13, 2004, Proceedings, pp. 14-22, 2004, ACM, 1-58113-977-2. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
data warehouse, customer relationship management |
78 | Wenjing Shang, Hong Wu, Zhimin Ji |
Applying CRM in Information Product Pricing. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CONFENIS (2) ![In: Research and Practical Issues of Enterprise Information Systems II, Volume 2, IFIP TC 8 WG 8.9 International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2007), October 14-16, 2007, Beijing, China, pp. 1407-1411, 2007, Springer, 978-0-387-76311-8. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
CRM (Customer Relationship Management), Information products pricing, Price differentiation, Customer value |
78 | Alexander Schellong |
CRM in the public sector: towards a conceptual research framework. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DG.O ![In: Proceedings of the 2005 National Conference on Digital Government Research, DG.O 2005, Atlanta, Georgia, USA, May 15-18, 2005, pp. 326-332, 2005, Digital Government Research Center. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP BibTeX RDF |
TQM, citizen government relationship, citizen orientation, citizen relationship management, CRM, customer relationship management, electronic government, public services, new public management |
78 | Farouk Missi, Sarmad Alshawi, Guy Fitzgerald |
Why CRM Efforts Fail? A Study of the Impact of Data Quality and Data Integration. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 38th Hawaii International Conference on System Sciences (HICSS-38 2005), CD-ROM / Abstracts Proceedings, 3-6 January 2005, Big Island, HI, USA, 2005, IEEE Computer Society, 0-7695-2268-8. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
Data Integration, Implementation, Data Quality, CRM |
71 | Yongbin Huang, Jianfeng Wang |
Services-Oriented CRM System and Enabling Technologies for Insurance Enterprises. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WKDD ![In: Proceedings of the Second International Workshop on Knowledge Discovery and Data Mining, WKDD 2009, Moscow, Russia, 23-25 January 2009, pp. 737-740, 2009, IEEE Computer Society, 978-0-7695-3543-2. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
|
71 | Rui Liu, Weijun Wang |
Study of Determinants of e-CRM in Influencing Consumer Satisfaction in B2C Websites. ![Search on Bibsonomy](Pics/bibsonomy.png) |
I3E (1) ![In: Integration and Innovation Orient to E-Society, Volume 1, Seventh IFIP International Conference on e-Business, e-Services, and e-Society (I3E2007), October 10-12, Wuhan, China, pp. 443-451, 2007, Springer, 978-0-387-75465-9. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
71 | Feng Qian |
A Study on CRM and Its Customer Segmentation Outsourcing Approach for Small and Medium Businesses. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CONFENIS (2) ![In: Research and Practical Issues of Enterprise Information Systems II, Volume 2, IFIP TC 8 WG 8.9 International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2007), October 14-16, 2007, Beijing, China, pp. 1387-1394, 2007, Springer, 978-0-387-76311-8. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
Outsource, Customer relationship management, Customer segmentation |
71 | Luciano Batista, Peter Kawalek |
Translating Customer-Focused Strategic Issues into Operational Processes Through CRM - A Public Sector Approach. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EGOV ![In: Electronic Government: Third International Conference, EGOV 2004, Zaragoza, Spain, August 30 - September 3, 2004, Proceedings, pp. 128-133, 2004, Springer, 3-540-22916-7. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
|
67 | Barbara H. Wixom, Paul Gray, Hugh J. Watson |
Data Warehousing - Minitrack Introduction. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 34th Annual Hawaii International Conference on System Sciences (HICSS-34), January 3-6, 2001, Maui, Hawaii, USA, 2001, IEEE Computer Society, 0-7695-0981-9. The full citation details ...](Pics/full.jpeg) |
2001 |
DBLP DOI BibTeX RDF |
|
67 | Michael Fux, Thomas Myrach |
Adoption of a Destination-Wide CRM Approach: An Empirical Analysis of the Determinants in the Swiss Hospitality Industry. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ENTER ![In: Information and Communication Technologies in Tourism, ENTER 2009, Proceedings of the International Conference in Amsterdam, The Netherlands, 2009, pp. 507-517, 2009, Springer, 978-3-211-93970-3. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
Destination Management, Email Marketing Campaign, Interorganizational System (IOS), Cooperation, CRM, Technology Adoption |
67 | Enzo Colombo, Chiara Francalanci |
Selecting CRM packages based on architectural, functional, and cost requirements: Empirical validation of a hierarchical ranking model. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Requir. Eng. ![In: Requir. Eng. 9(3), pp. 186-203, 2004. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
Analytical hierarchy process (AHP), Customer relationship management (CRM), Software selection, Software cost |
61 | Achille Felicetti, Francesca Murano, Paola Ronzino, Franco Niccolucci |
CIDOC CRM and Epigraphy: a Hermeneutic Challenge. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EMF-CRM@TPDL ![In: Proceedings of the Workshop on Extending, Mapping and Focusing the CRM co-located with 19th International Conference on Theory and Practice of Digital Libraries (2015), Poznań, Poland, September 17, 2015., pp. 55-68, 2015, CEUR-WS.org. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
|
61 | Sara Di Giorgio, Achille Felicetti, Patrizia Martini, Emilia Masci |
Dati.CulturaItalia: a Use Case of Publishing Linked Open Data Based on CIDOC-CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EMF-CRM@TPDL ![In: Proceedings of the Workshop on Extending, Mapping and Focusing the CRM co-located with 19th International Conference on Theory and Practice of Digital Libraries (2015), Poznań, Poland, September 17, 2015., pp. 44-54, 2015, CEUR-WS.org. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
|
60 | Timothy R. Coltman |
Where Are the Benefits in CRM Technology Investment?. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 39th Hawaii International International Conference on Systems Science (HICSS-39 2006), CD-ROM / Abstracts Proceedings, 4-7 January 2006, Kauai, HI, USA, 2006, IEEE Computer Society, 0-7695-2507-5. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
|
57 | Dengfeng Hu, Yun Chen, Guozheng Zhang |
A Framework of Analysis: Approaches in the Applications of E-CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
PROLAMAT ![In: Knowledge Enterprise: Intelligent Strategies in Product Design, Manufacturing, and Management, Proceedings of PROLAMAT 2006, IFIP TC5 International Conference, June 15-17, 2006, Shanghai, China, pp. 304-310, 2006, Springer, 0-387-34402-0. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
approaches, data mining, optimization, e-CRM |
56 | Tien-ho Lin, Pradipta Ray, Geir Kjetil Sandve, Selen Uguroglu, Eric P. Xing |
BayCis: A Bayesian Hierarchical HMM for Cis-Regulatory Module Decoding in Metazoan Genomes. ![Search on Bibsonomy](Pics/bibsonomy.png) |
RECOMB ![In: Research in Computational Molecular Biology, 12th Annual International Conference, RECOMB 2008, Singapore, March 30 - April 2, 2008. Proceedings, pp. 66-81, 2008, Springer, 978-3-540-78838-6. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
|
56 | Zheng-qing Luo, Shi-an Wang, Xu-fang Chen |
Research on Design of Analysis-based CRMSystem for Mobile Communications Industry and its Application. ![Search on Bibsonomy](Pics/bibsonomy.png) |
I3E (1) ![In: Integration and Innovation Orient to E-Society, Volume 1, Seventh IFIP International Conference on e-Business, e-Services, and e-Society (I3E2007), October 10-12, Wuhan, China, pp. 652-662, 2007, Springer, 978-0-387-75465-9. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
56 | Susanne Glissmann, Lutz M. Kolbe, Nicholas C. Romano Jr., Jerry Fjermestad |
Minitrack: Electronic Customer Relationship Management. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 40th Hawaii International International Conference on Systems Science (HICSS-40 2007), CD-ROM / Abstracts Proceedings, 3-6 January 2007, Waikoloa, Big Island, HI, USA, pp. 149, 2007, IEEE Computer Society, 0-7695-2755-8. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
56 | Hong Lin, Chunsheng Yang |
Specifying distributed multi-agent systems in chemical reaction metaphor. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Appl. Intell. ![In: Appl. Intell. 24(2), pp. 155-168, 2006. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
Distributed systems, Multi-agent systems, Software architecture, Program specification, Very high-level languages |
56 | Goetz Greve, Sönke Albers |
Determinants of Performance in Customer Relationship Management - Assessing the Technology Usage-Performance Link. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 39th Hawaii International International Conference on Systems Science (HICSS-39 2006), CD-ROM / Abstracts Proceedings, 4-7 January 2006, Kauai, HI, USA, 2006, IEEE Computer Society, 0-7695-2507-5. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
|
56 | Ragnar Schierholz, Lutz M. Kolbe, Walter Brenner |
Mobilizing Customer Relationship Management - A Journey from Strategy to System Design. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 39th Hawaii International International Conference on Systems Science (HICSS-39 2006), CD-ROM / Abstracts Proceedings, 4-7 January 2006, Kauai, HI, USA, 2006, IEEE Computer Society, 0-7695-2507-5. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
|
56 | Pedro R. Falcone Sampaio, Yong He |
Business Process Design and Implementation for Customer Segmentation e-Services. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EEE ![In: 2005 IEEE International Conference on e-Technology, e-Commerce, and e-Services (EEE 2005), 29 March - 1 April 2005, Hong Kong, China, pp. 228-234, 2005, IEEE Computer Society, 0-7695-2274-2. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
56 | Yang Xu, Qing Duan, Hongji Yang |
Web-Service-Oriented Customer Relationship Management System Evolution. ![Search on Bibsonomy](Pics/bibsonomy.png) |
STEP ![In: 13th International Workshop on Software Technology and Engineering Practice (STEP 2005), 24-25 September 2005, Budapest, Hungary, pp. 39-48, 2005, IEEE Computer Society, 0-7695-2639-X. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
56 | Rainer Alt, Thomas Puschmann |
Successful Practices in Customer Relationship Management. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 37th Hawaii International Conference on System Sciences (HICSS-37 2004), CD-ROM / Abstracts Proceedings, 5-8 January 2004, Big Island, HI, USA, 2004, IEEE Computer Society, 0-7695-2056-1. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
|
56 | Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. Lam, Shing-Chi Cheung, Franklin T. Luk |
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 36th Hawaii International Conference on System Sciences (HICSS-36 2003), CD-ROM / Abstracts Proceedings, January 6-9, 2003, Big Island, HI, USA, pp. 182, 2003, IEEE Computer Society, 0-7695-1874-5. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
|
56 | Jaideep Srivastava, Jau-Hwang Wang, Ee-Peng Lim, San-Yih Hwang |
A Case for Analytical Customer Relationship Management. ![Search on Bibsonomy](Pics/bibsonomy.png) |
PAKDD ![In: Advances in Knowledge Discovery and Data Mining, 6th Pacific-Asia Conference, PAKDD 2002, Taipei, Taiwan, May 6-8, 2002, Proceedings, pp. 14-27, 2002, Springer, 3-540-43704-5. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
56 | Nicholas C. Romano Jr. |
E-Commerce Customer Relations Management - Minitrack Introduction. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 34th Annual Hawaii International Conference on System Sciences (HICSS-34), January 3-6, 2001, Maui, Hawaii, USA, 2001, IEEE Computer Society, 0-7695-0981-9. The full citation details ...](Pics/full.jpeg) |
2001 |
DBLP DOI BibTeX RDF |
|
56 | Ádám Horváth, László Laufer, András Kangyal |
Usability Analyses of CRM Systems in Call Centers: The Data Mining Approach. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HCI (8) ![In: Human Interface and the Management of Information. Designing Information Environments, Symposium on Human Interface 2009, Held as Part of HCI International 2009, San Diego, CA, USA, July 19-24, 2009, Procceedings, Part I, pp. 40-48, 2009, Springer, 978-3-642-02555-6. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
data mining, usability, web usage mining, CRM, call center |
56 | Jin Liu 0016, Fei Liu 0020, Jing Zhou 0004, Chengwan He |
Irregular Community Discovery for Social CRM in Cloud Computing. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CloudCom ![In: Cloud Computing, First International Conference, CloudCom 2009, Beijing, China, December 1-4, 2009. Proceedings, pp. 497-509, 2009, Springer, 978-3-642-10664-4. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
Irregular community discovery, Social CRM, Cloud computing |
56 | Ceri Binding, Keith May, Douglas Tudhope |
Semantic Interoperability in Archaeological Datasets: Data Mapping and Extraction Via the CIDOC CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ECDL ![In: Research and Advanced Technology for Digital Libraries, 12th European Conference, ECDL 2008, Aarhus, Denmark, September 14-19, 2008. Proceedings, pp. 280-290, 2008, Springer, 978-3-540-87598-7. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
knowledge organization systems, CIDOC CRM, core ontology, semi-automatic mapping tool, terminology services, mapping, thesaurus, semantic interoperability |
56 | Alexandros Ntousias, Nektarios Gioldasis, Chrisa Tsinaraki, Stavros Christodoulakis |
Rich metadata and context capturing through CIDOC/CRM and MPEG-7 interoperability. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CIVR ![In: Proceedings of the 7th ACM International Conference on Image and Video Retrieval, CIVR 2008, Niagara Falls, Canada, July 7-9, 2008, pp. 151-160, 2008, ACM, 978-1-60558-070-8. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
CIDOC/CRM, context capture, metadata, MPEG-7, mapping algorithm |
56 | Wenxing Wang, Shuying Sun, Xianglu Li |
A Study on the Influencing Relationship of Key Factors in CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CONFENIS (2) ![In: Research and Practical Issues of Enterprise Information Systems II, Volume 2, IFIP TC 8 WG 8.9 International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2007), October 14-16, 2007, Beijing, China, pp. 971-976, 2007, Springer, 978-0-387-76311-8. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
Customer satisfaction (CS), Customers’ Willingness to engage in a relationship (CWER), Customer relationship share (CRS), Customer relationship management (CRM) |
56 | Yongqiang Chen, Leifang Hu |
Study on data mining application in CRM system based on insurance trade. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICEC ![In: Proceedings of the 7th International Conference on Electronic Commerce, ICEC 2005, Xi'an, China, August 15-17, 2005, pp. 839-841, 2005, ACM, 1-59593-112-0. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
customers' value, insurance company, data mining, CRM |
53 | Irene Samanta-Rounti |
The Impact of e-Customer Relationship Marketing in Hotel Industry. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WSKS (2) ![In: Best Practices for the Knowledge Society. Knowledge, Learning, Development and Technology for All, Second World Summit on the Knowledge Society, WSKS 2009, Chania, Crete, Greece, September 16-18, 2009. Proceedings, pp. 484-494, 2009, Springer, 978-3-642-04756-5. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
hotel sector-e-marketing, e-CRM |
52 | Naoki Abe, Naval K. Verma, Chidanand Apté, Robert Schroko |
Cross channel optimized marketing by reinforcement learning. ![Search on Bibsonomy](Pics/bibsonomy.png) |
KDD ![In: Proceedings of the Tenth ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, Seattle, Washington, USA, August 22-25, 2004, pp. 767-772, 2004, ACM, 1-58113-888-1. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
customer life time value, reinforcement learning, CRM, cost sensitive learning, targeted marketing |
49 | Shutao Dong, Kevin Zhu |
The Business Value of CRM Systems: A Resource-Based Perspective. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 41st Hawaii International International Conference on Systems Science (HICSS-41 2008), Proceedings, 7-10 January 2008, Waikoloa, Big Island, HI, USA, pp. 277, 2008, IEEE Computer Society, 0-7695-3075-3. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
|
49 | Kin Keung Lai, Lean Yu, Shouyang Wang, Wei Huang 0006 |
An Intelligent CRM System for Identifying High-Risk Customers: An Ensemble Data Mining Approach. ![Search on Bibsonomy](Pics/bibsonomy.png) |
International Conference on Computational Science (2) ![In: Computational Science - ICCS 2007, 7th International Conference, Beijing, China, May 27 - 30, 2007, Proceedings, Part II, pp. 486-489, 2007, Springer, 978-3-540-72585-5. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
ensemble data mining, high-risk customer identification, support vector machine, Customer relationship management |
49 | Kristel Paulissen, Koen Milis, Malaika Brengman, Jerry Fjermestad, Nicholas C. Romano Jr. |
Voids in the Current CRM Literature: Academic Literature Review and Classification (2000-2005). ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 40th Hawaii International International Conference on Systems Science (HICSS-40 2007), CD-ROM / Abstracts Proceedings, 3-6 January 2007, Waikoloa, Big Island, HI, USA, pp. 150, 2007, IEEE Computer Society, 0-7695-2755-8. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
49 | Yuansheng Huang, Ning Zhang, Lei Yu |
CRM Method for Power Supply Enterprises Based on Analysis of Utility and Customers_ Credit and Multistage Fuzzy Evaluation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
FSKD (3) ![In: Fourth International Conference on Fuzzy Systems and Knowledge Discovery, FSKD 2007, 24-27 August 2007, Haikou, Hainan, China, Proceedings, Volume 3, pp. 553-558, 2007, IEEE Computer Society. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
|
49 | Bogdan Trawinski, Marek Wróbel |
User Activity Investigation of a Web CRM System Based on the Log Analysis. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AWIC ![In: Advances in Web Intelligence Third International Atlantic Web IntelligenceConference, AWIC 2005, Lodz, Poland, June 6-9, 2005, Proceedings, pp. 427-432, 2005, Springer, 3-540-26219-9. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
49 | Q. J. Yin, R. C. Gan |
A Study of Signaling Game and Its Bayesian Equilibrium in CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICEBE ![In: 2005 IEEE International Conference on e-Business Engineering (ICEBE 2005), 18-21 October 2005, Beijing, China, pp. 381-386, 2005, IEEE Computer Society, 0-7695-2430-3. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
49 | Katsutoshi Yada, Yukinobu Hamuro, Naoki Katoh, Takashi Washio, Issey Fusamoto, Daisuke Fujishima, Takaya Ikeda |
Data Mining Oriented CRM Systems Based on MUSASHI: C-MUSASHI. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Active Mining ![In: Active Mining, Second International Workshop, AM 2003, Maebashi, Japan, October 28, 2003, Revised Selected Papers, pp. 152-173, 2003, Springer, 3-540-26157-5. The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
|
46 | Paola Ronzino (eds.) |
Proceedings of the Workshop on Extending, Mapping and Focusing the CRM co-located with 19th International Conference on Theory and Practice of Digital Libraries (2015), Poznań, Poland, September 17, 2015. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EMF-CRM@TPDL ![CEUR-WS.org The full citation details ...](Pics/full.jpeg) |
2016 |
DBLP BibTeX RDF |
|
46 | Nikos Minadakis, Yannis Marketakis, Haridimos Kondylakis, Giorgos Flouris, Maria Theodoridou, Gerald de Jong, Martin Doerr |
X3ML Framework: An Effective Suite for Supporting Data Mappings. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EMF-CRM@TPDL ![In: Proceedings of the Workshop on Extending, Mapping and Focusing the CRM co-located with 19th International Conference on Theory and Practice of Digital Libraries (2015), Poznań, Poland, September 17, 2015., pp. 1-12, 2015, CEUR-WS.org. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
|
46 | Manos Papadakis, Martin Doerr |
Temporal Primitives, an Alternative to Allen Operators. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EMF-CRM@TPDL ![In: Proceedings of the Workshop on Extending, Mapping and Focusing the CRM co-located with 19th International Conference on Theory and Practice of Digital Libraries (2015), Poznań, Poland, September 17, 2015., pp. 69-78, 2015, CEUR-WS.org. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
|
46 | Achille Felicetti, Ilenia Galluccio, Cinzia Luddi, Maria Letizia Mancinelli, Tiziana Scarselli, Antonio Davide Madonna |
Integrating Terminological Tools and Semantic Archaeological Information: the ICCD RA Schema and Thesaurus. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EMF-CRM@TPDL ![In: Proceedings of the Workshop on Extending, Mapping and Focusing the CRM co-located with 19th International Conference on Theory and Practice of Digital Libraries (2015), Poznań, Poland, September 17, 2015., pp. 28-43, 2015, CEUR-WS.org. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
|
46 | Achille Felicetti, Philipp Gerth, Carlo Meghini, Maria Theodoridou |
Integrating Heterogeneous Coin Datasets in the Context of Archaeological Research. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EMF-CRM@TPDL ![In: Proceedings of the Workshop on Extending, Mapping and Focusing the CRM co-located with 19th International Conference on Theory and Practice of Digital Libraries (2015), Poznań, Poland, September 17, 2015., pp. 13-27, 2015, CEUR-WS.org. The full citation details ...](Pics/full.jpeg) |
2015 |
DBLP BibTeX RDF |
|
46 | André D. Bandrauk, Michel C. Delfour, Claude Le Bris (eds.) |
Quantum Control - Mathematical and Numerical Challenges: CRM Workshop, Montreal, Canada, October 6-11, 2002. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRM Workshop ![American Mathematical Society, 978-0-8218-3330-8 The full citation details ...](Pics/full.jpeg) |
2003 |
DBLP DOI BibTeX RDF |
|
46 | Anne Auger, Adel Ben Haj Yedder, Marc Schoenauer |
Overview and software guide of evolutionary algorithms; A case study in quantum control. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRM Workshop ![In: Quantum Control - Mathematical and Numerical Challenges: CRM Workshop, Montreal, Canada, October 6-11, 2002., pp. 23-40, 2002, American Mathematical Society, 978-0-8218-3330-8. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
46 | Hélène Lefebvre-Brion |
Multichannel quantum defect study of the control in the frequency domain: Example of HI. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRM Workshop ![In: Quantum Control - Mathematical and Numerical Challenges: CRM Workshop, Montreal, Canada, October 6-11, 2002., pp. 155-162, 2002, American Mathematical Society, 978-0-8218-3330-8. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
46 | Reinhard Illner, Horst Lange, Holger Teismann |
A note on the exact internal control of nonlinear Schrödinger equations. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRM Workshop ![In: Quantum Control - Mathematical and Numerical Challenges: CRM Workshop, Montreal, Canada, October 6-11, 2002., pp. 127-137, 2002, American Mathematical Society, 978-0-8218-3330-8. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
46 | Osman Atabek, Claude Dion |
Molecular alignment and orientation: From laser-induced mechanisms to optimal control. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRM Workshop ![In: Quantum Control - Mathematical and Numerical Challenges: CRM Workshop, Montreal, Canada, October 6-11, 2002., pp. 1-21, 2002, American Mathematical Society, 978-0-8218-3330-8. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
46 | Xiao-Gang Wang, Tucker Carrington Jr. |
Using contracted basis functions to solve the Schrödinger equation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRM Workshop ![In: Quantum Control - Mathematical and Numerical Challenges: CRM Workshop, Montreal, Canada, October 6-11, 2002., pp. 177-192, 2002, American Mathematical Society, 978-0-8218-3330-8. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
46 | Claude Le Bris, Yvon Maday, Gabriel Turinici |
Towards efficient numerical approaches for quantum control. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRM Workshop ![In: Quantum Control - Mathematical and Numerical Challenges: CRM Workshop, Montreal, Canada, October 6-11, 2002., pp. 139-154, 2002, American Mathematical Society, 978-0-8218-3330-8. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
46 | Michel Delfour |
Addendum and remarks on doubly conservative numerical schemes for the nonlinear Schrödinger equation and its control. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRM Workshop ![In: Quantum Control - Mathematical and Numerical Challenges: CRM Workshop, Montreal, Canada, October 6-11, 2002., pp. 119-126, 2002, American Mathematical Society, 978-0-8218-3330-8. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
46 | G. Chen, D. Church, B.-G. Englert, M. Zubairy |
Mathematical models of contemporary elementary quantum computing devices. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRM Workshop ![In: Quantum Control - Mathematical and Numerical Challenges: CRM Workshop, Montreal, Canada, October 6-11, 2002., pp. 79-118, 2002, American Mathematical Society, 978-0-8218-3330-8. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
46 | Yukiyoshi Ohtsuki, Herschel Rabitz |
Development of solution algorithms for quantum optimal control equations in product spaces. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRM Workshop ![In: Quantum Control - Mathematical and Numerical Challenges: CRM Workshop, Montreal, Canada, October 6-11, 2002., pp. 163-175, 2002, American Mathematical Society, 978-0-8218-3330-8. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
46 | Enrique Zuazua |
Remarks on the controllability of the Schrödinger equation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRM Workshop ![In: Quantum Control - Mathematical and Numerical Challenges: CRM Workshop, Montreal, Canada, October 6-11, 2002., pp. 193-211, 2002, American Mathematical Society, 978-0-8218-3330-8. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
46 | Victor Batista, Paul Brumer |
Coherent control: Principles and semiclassical implementations. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRM Workshop ![In: Quantum Control - Mathematical and Numerical Challenges: CRM Workshop, Montreal, Canada, October 6-11, 2002., pp. 59-78, 2002, American Mathematical Society, 978-0-8218-3330-8. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
46 | André D. Bandrauk, F. Légaré, H. Yu |
Laser control of molecular states - Nonperturbative examples. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CRM Workshop ![In: Quantum Control - Mathematical and Numerical Challenges: CRM Workshop, Montreal, Canada, October 6-11, 2002., pp. 41-57, 2002, American Mathematical Society, 978-0-8218-3330-8. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
|
45 | Peng Jin, Yunlong Zhu, Sufen Li, Kunyuan Hu |
Application Architecture of Data Mining in Telecom Customer Relationship Management Based on Swarm Intelligence. ![Search on Bibsonomy](Pics/bibsonomy.png) |
PRICAI ![In: PRICAI 2006: Trends in Artificial Intelligence, 9th Pacific Rim International Conference on Artificial Intelligence, Guilin, China, August 7-11, 2006, Proceedings, pp. 960-964, 2006, Springer, 3-540-36667-9. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
|
45 | Jaakko Sinisalo, Jari Salo 0001, Heikki Karjaluoto, Matti Leppäniemi |
Managing Customer Relationships through Mobile Medium - Underlying Issues and Opportunities. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 39th Hawaii International International Conference on Systems Science (HICSS-39 2006), CD-ROM / Abstracts Proceedings, 4-7 January 2006, Kauai, HI, USA, 2006, IEEE Computer Society, 0-7695-2507-5. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
|
45 | Giovanni Camponovo, Yves Pigneur, Andrea Rangone, Filippo Renga |
Mobile Customer Relationship Management: An Explorative Investigation of the Italian Consumer Market. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICMB ![In: 2005 International Conference on Mobile Business (ICMB 2005), 11-13 July 2005, Sydney, Australia, pp. 42-48, 2005, IEEE Computer Society, 0-7695-2367-6. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
45 | Kok Wai Wong, Chun Che Fung, Tamás D. Gedeon, Douglas Chai |
Intelligent data mining and personalisation for customer relationship management. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICARCV ![In: 8th International Conference on Control, Automation, Robotics and Vision, ICARCV 2004, Kunming, China, 6-9 December 2004, Proceedings, pp. 1796-1801, 2004, IEEE, 0-7803-8653-1. The full citation details ...](Pics/full.jpeg) |
2004 |
DBLP DOI BibTeX RDF |
|
45 | Yunxin Wang, Hongyu Li |
Annotating WSDL by CIDOC CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICIS ![In: Proceedings of the 2nd International Conference on Interaction Sciences: Information Technology, Culture and Human (ICIS 2009), Seoul, Korea, 24-26 November 2009, pp. 1389-1392, 2009, ACM, 978-1-60558-710-3. The full citation details ...](Pics/full.jpeg) |
2009 |
DBLP DOI BibTeX RDF |
CIDOC CRM, web service, WSDL, heterogeneous data, semantic information |
40 | Thomais Stasinopoulou, Lina Bountouri, Constantia Kakali, Irene Lourdi, Christos Papatheodorou, Martin Doerr, Manolis Gergatsoulis |
Ontology-Based Metadata Integration in the Cultural Heritage Domain. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICADL ![In: Asian Digital Libraries. Looking Back 10 Years and Forging New Frontiers, 10th International Conference on Asian Digital Libraries, ICADL 2007, Hanoi, Vietnam, December 10-13, 2007, Proceedings, pp. 165-175, 2007, Springer, 978-3-540-77093-0. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
Ontology-based Integration, Metadata interoperability, Cultural Information, CIDOC/CRM, EAD, DC |
40 | Melissa Machado, Jonice Oliveira, Jano Moreira de Souza |
A Methodology for Scientific Customer Relationship Management. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CSCWD (Selected Papers) ![In: Computer Supported Cooperative Work in Design IV, 11th International Conference, CSCWD 2007, Melbourne, Australia, April 26-28, 2007. Revised Selected Papers, pp. 396-407, 2007, Springer, 978-3-540-92718-1. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
Internet, CSCW, Knowledge Management, Methodology, Collaborative Design, CRM |
40 | Yanni Yuan, Bai Wang 0001, Lei Zhang 0049, Jianlin Wu |
SOA-Based Telecom Product Management System Framework. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CONFENIS (2) ![In: Research and Practical Issues of Enterprise Information Systems II, Volume 2, IFIP TC 8 WG 8.9 International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2007), October 14-16, 2007, Beijing, China, pp. 1251-1260, 2007, Springer, 978-0-387-76311-8. The full citation details ...](Pics/full.jpeg) |
2007 |
DBLP DOI BibTeX RDF |
Product data management systems, Business information integration, Business intelligence (BI), Service-oriented architecture (SOA), Metadata, Customer relationship management (CRM) |
40 | Ayman E. Khedr, Joost N. Kok |
Adopting Knowledge Discovery in Databases for Customer Relationship Management in Egyptian Public Banks. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IFIP PPAI ![In: Toward Category-Level Object Recognition, pp. 201-208, 2006, Springer, 3-540-68794-7. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
Adopting new technology, banking sector, Customer Relationship Management (CRM), Knowledge Discovery in Databases (KDD) |
40 | Alexander Schellong |
Citizen Relationship Management: understanding, challenges and impact. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DG.O ![In: Proceedings of the 7th Annual International Conference on Digital Government Research, DG.O 2006, San Diego, California, USA, May 21-24, 2006, pp. 490, 2006, Digital Government Research Center. The full citation details ...](Pics/full.jpeg) |
2006 |
DBLP DOI BibTeX RDF |
311, CiRM, citizen relationship management, cross-boundary collaboration, networked governance, privacy, accountability, portal, CRM, change management, multi-channel, business process reengineering, call center, public services, multi-jurisdictional |
40 | Lifang Peng, Ying Chen |
Research on objective orientation of e-government system. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICEC ![In: Proceedings of the 7th International Conference on Electronic Commerce, ICEC 2005, Xi'an, China, August 15-17, 2005, pp. 539-541, 2005, ACM, 1-59593-112-0. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
system objective, E-government, customer relationship management (CRM) |
40 | Traci J. Hess, John D. Wells |
Understanding How Metadata and Explanations Can Better Support Data Warehousing and Related Decision Support Systems: An Exploratory Case Study. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 35th Hawaii International Conference on System Sciences (HICSS-35 2002), CD-ROM / Abstracts Proceedings, 7-10 January 2002, Big Island, HI, USA, pp. 223, 2002, IEEE Computer Society, 0-7695-1435-9. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
Qualitative Data, Metadata, Decision Support Systems (DSS), Data Warehousing, Customer Relationship Management (CRM), Explanations |
40 | Nenad Jukic, Boris Jukic, Laurie Meamber, George S. Nezlek |
Improving E-business Customer Relationship Management Systems with Multilevel Secure Data Models. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 35th Hawaii International Conference on System Sciences (HICSS-35 2002), CD-ROM / Abstracts Proceedings, 7-10 January 2002, Big Island, HI, USA, pp. 174, 2002, IEEE Computer Society, 0-7695-1435-9. The full citation details ...](Pics/full.jpeg) |
2002 |
DBLP DOI BibTeX RDF |
CRM Applications, Segmentation Theory, User Interface, Access Control, Knowledge Representation, E-business, Database Models |
40 | V. Robin Rohit, D. Sampath |
Agents Based Collaborative Framework for B2C Business Model and Related Services. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IICS ![In: Innovative Internet Computing Systems, International Workshop IICS 2001, Ilmenau, Germany, June 21-22, 2001, Proceedings, pp. 126-133, 2001, Springer, 3-540-42275-7. The full citation details ...](Pics/full.jpeg) |
2001 |
DBLP DOI BibTeX RDF |
Intelligent Software, Internet, WWW, Software Agents, E-Business, Customer Relationship Management (CRM) |
38 | Li He, Guan Xin, Gong Yufeng |
Study on the Design of CRM System Based on Business Intelligence. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WKDD ![In: Proceedings of the International Workshop on Knowledge Discovery and Data Mining, WKDD 2008, Adelaide, Australia, 23-24 January 2008, pp. 185-189, 2008, IEEE Computer Society, 0-7695-3090-7. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
|
38 | Yuansheng Huang, Qingchao Liu, Mingyan Wang, Zilong Qiu |
The Multistage Fuzzy Evaluation of CRM Management about the Power Supply Enterprises Based on Utility Analysis and VAR. ![Search on Bibsonomy](Pics/bibsonomy.png) |
FSKD (3) ![In: Fifth International Conference on Fuzzy Systems and Knowledge Discovery, FSKD 2008, 18-20 October 2008, Jinan, Shandong, China, Proceedings, Volume 3, pp. 425-429, 2008, IEEE Computer Society. The full citation details ...](Pics/full.jpeg) |
2008 |
DBLP DOI BibTeX RDF |
|
38 | Bernhard Selk, Sebastian Kloeckner, Antonia Albani |
Enabling Interoperability of Networked Enterprises Through an Integrative Information System Architecture for CRM and SCM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Business Process Management Workshops ![In: Business Process Management Workshops, BPM 2005 International Workshops, BPI, BPD, ENEI, BPRM, WSCOBPM, BPS, Nancy, France, September 5, 2005, Revised Selected Papers, pp. 305-316, 2005, 3-540-32595-6. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
38 | Rahul Bhaskar, Yi Zhang |
CRM Systems Used for Targeting Market: A Case at Cisco Systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICEBE ![In: 2005 IEEE International Conference on e-Business Engineering (ICEBE 2005), 18-21 October 2005, Beijing, China, pp. 183-186, 2005, IEEE Computer Society, 0-7695-2430-3. The full citation details ...](Pics/full.jpeg) |
2005 |
DBLP DOI BibTeX RDF |
|
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